Ongoing Recruitment at Ital Global Limited

About the Client:

Our client is a leading innovative construction solutions provider in East Africa who has a proven track record of performance driven by solid knowledge and experience in the construction industry and is seeking to recruit a Procurement Officer responsible for the procurement functions.

Summary of Duties and Responsibilities

• Estimate and establish cost parameters and budgets for purchases.
• Create and maintain good relationships with vendors/suppliers.
• Make professional decisions in a fast-paced environment.
• Maintain records of purchases, pricing, and other important data.
• Review and analyze all vendors/suppliers, supply, and price options.
• Develop plans for purchasing equipment, services, and supplies.
• Negotiate the best deal for pricing and supply contracts.
• Ensure that the products and supplies are high quality.
• Maintain and update a list of suppliers and their qualifications, delivery times, and potential future development.
• Work with team members and procurement manager to complete duties as needed.
• Acting as a liaison between the project team and Administration/Finance Unit or any other support department.
• Contract Management.
• Any other duties as shall be assigned from time to time

Key Qualifications

• Bachelor’s Degree from a reputable University in (Business & Procurement related courses).
• Solid knowledge and understanding of procurement processes, policy, and systems.
• Knowledge of vehicle spare-parts and fixing will be an added advantage.
• Ability to analyze problems and strategize for better solutions.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Ability to negotiate, establish, and administer contracts.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and manage time efficiently.
• Accurate and precise attention to detail.
• Ability to work well with management and staff at all levels.
• Goal-oriented, organized team player.

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About the Client:

Our client in a beauty and cosmetology industry is looking for a highly skilled, passionate, creative and experienced Masseuse to work towards creating excellence in its beauty services.

Summary of Duties and Responsibilities

• Ensuring a clean, safe, and well-organized room for the massage.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Should provide good customer service to all customers e.g. not playing inappropriate or loud/non-relaxing music, not engaging the customer in unnecessary conversation that interferes with relaxation, not conversing on personal cell phone while providing services, not allowing outside interference into the room while services are in progress, not using old tattered or dirty towels.
• Consult with the clients to screen them for any underlying conditions and assist with selecting of the right massage.
• Providing a wide variety of massage and related beauty treatments to include Swedish massage, Shiatsu, Reflexology, Deep Tissue Massage, Body Scrubs, facials, manicure, and pedicure
• Accompanying the clients to and from the massage rooms.
• Maintaining the massage treatment records.
• Assist the clients with inquiries, explain various treatments and packages in a courteous manner.
• Source for massage clients within and outside the organization.
•  Promote massage services to clients to encourage more sales and repeat clientele.
• Refer clients to other types of therapists when necessary.
• Provide only the services that are instructed by the organization and should not put the client in disrepute.
• Recording all the services rendered to members for purposes of accountability.
• Complying with all the applicable standards, rules and regulations of the organization.
• Advice clients on beauty related matters.
• Perform other related duties as required.

Key Qualifications

• Certificate/ Diploma in Beauty therapist is required.
• Proven work experience as a Masseuse or similar role.
• Proactivity and ability to work with minimum supervision.
• Excellent organizational skills.
• Well Groomed, professional appearance.
• High level of integrity and confidentiality.
• Dexterous and able to stand for extended periods.
• Comfortable with performing massages on diverse clients.
• Exceptional communication and interpersonal skills
• Excellent customer service skills

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About the Client:

Our client who is in Hospitality Industry is seeking a vibrant, aggressive, pro-active Restaurant Supervisor responsible for providing overall leadership to a Restaurant team as a well as supervisory services so as to ensure optimal efficiency of the Restaurant operations.

Summary of Duties and Responsibilities

• Ensure compliance with health, safety, and security regulations and standards in all areas of the Restaurant.
• Implement and maintain emergency procedures and protocols to ensure the safety and security of guests and employees.
• Conduct regular inspections to identify potential risks and take appropriate measures to mitigate them.
• Stay updated on industry trends, best practices, and new technologies related to Restaurant operations.
• Ensure exceptional guest service by maintaining a strong presence in the Restaurant and actively engaging with guests.
• Handle guest feedback, complaints, and special requests in a timely and professional manner.
• Implement strategies to enhance guest satisfaction and loyalty, such as personalized services, special promotions, or loyalty programs.
• Monitor guest reviews and ratings, analyze trends, and take appropriate actions to improve overall guest experience.
• Develop and manage the Restaurant's annual budget, including revenue forecasting, expense control, and profit optimization.
• Monitor financial performance through regular analysis of key performance indicators (KPIs) and take corrective actions as required.
• Ensure effective cost control measures are in place without compromising service quality or guest satisfaction.
• Develop and implement operational policies and procedures to optimize efficiency and guest satisfaction.
• Coordinate and supervise the activities of various Restaurant departments, including front desk, food and beverage, maintenance, and security.
• Monitor daily operations to ensure adherence to established standards and resolve any operational issues or guest complaints promptly.
• Conduct regular inspections of Restaurant facilities to ensure cleanliness, maintenance, and safety standards are met.
• Recruit, train, and supervise Restaurant staff members, including department heads, supervisors, and frontline employees.
• Provide guidance, coaching, and performance feedback to employees to enhance their skills and ensure a high level of customer service.
• Foster a positive work environment that encourages teamwork, employee morale, and professional growth.
• Conduct regular staff meetings to communicate organizational goals, operational changes, and address any concerns.

·         Any other duties that may be assigned from time to time

Key Qualifications and Requirements

• Bachelor's degree/Diploma in Hospitality Management, Business Administration, or a related field.
• Must have over 3 years of proven experience in hotel operations management, preferably in a supervisory or managerial role.
• Computer literacy and proficiency with Property Management Systems (PMS) and other hotel software applications such as the Hotel Information Management Systems and Revenue Management Systems desired.

Competencies and Skills

• Excellent revenue management skills with experience of budgets, P&L's and forecasting
• Excellent customer relations and people management skills
• Ability to work well under pressure and under minimum supervision
• High conflict resolution skills to keep guests happy and to help guarantee their continued patronage
• Solid understanding of financial management principles and experience in budgeting and financial analysis.
• Strong leadership and interpersonal skills with the ability to motivate and develop a diverse team.
• Excellent communication skills, both verbal and written,
• In-depth knowledge of hotel operations, including front office, housekeeping, food and beverage, maintenance, and security.
• Exceptional organizational and multitasking abilities to handle multiple priorities and meet deadlines.
• Flexibility to work irregular hours, including weekends and holidays, based on business demands.