Open Opportunities at Accion

Position Responsibilities:

Product Development & Risk Management

The Senior Associate, Data Analytics and Customer Insights will provide support to Accion Advisory partners as follows: 

• In close coordination with Advanced Analytics and Risk Managers, assist FSPs in the development and implementation of Accion’s Portfolio Risk Management tools which are designed to help in proactively monitoring their portfolios, and control delinquency and credit risk-related losses; monitoring and evaluating performance of the loan portfolio and identifying trends for business growth, product acceptance, and loan officer productivity levels.
• Coordinate and support our partners on the periodic evaluation of their portfolio indicators, providing input to the senior management regarding identified risks and proposing risk mitigation tools and action plans.
• for enabling digital lending for MSEs
• Lead the implementation of adequate measures and risk management strategies to support FSPs and other partners with their loan origination, customer acquisition, marketing and portfolio profitability activities.
• Performing detailed analysis of customer journeys for selected products, identifying customer usage and adoption trends; mapping out opportunities for enhancing customer strategies to improve usage, adoption and customer lifetime value
• Work with partners to help identify and validate alternative sources of data
• Documenting the processes related to the implementation of analysis tools.
• Helping to identify operational and market-related risks and generating adequate documentation and control tools where applicable.
• Collaborating in developing policy and process guidelines for new products or commercial initiatives.

As a member of the team of Accion Advisory, the Senior Associate, Data Analytics and Customer Insights will have the following functions:

• Supporting strategic business development efforts, including participating in the creation of project proposals to clients and/or donors
• Participating with other members of Accion Advisory and Investments teams in the evaluation of potential investment and/or technical assistance partners
• Effectively representing and communicating the value of the team’s Advanced Analytics and Risk vertical and how it can be integrated into Accion’s advisory solutions for client FSPs.
• Contributing to the overall strategy and operations of Accion Advisory by providing insights on trends, areas for growth, and market positioning in Advanced Analytics
• Building Accion’s capacity by documenting and sharing project results and disseminating valuable information and tools through various knowledge exchange mediums such as brown bags, team meetings/debriefs, workshops, blogging, webinars, etc.

Position Qualification:

Education and Experience Requirements

• BS/BA in Computer Science or Management Information Systems, Finance, Mathematics, Statistics, or Business. 
• 7 years working in an MSE-focused technology business and/or Fintech experience in relevant African markets.
• Experience in embedded finance, supply chain finance, and/or credit for e-commerce.
• Experience in Micro and small business financial products and services.
• Deep understanding of technology and innovation driving the digital consumer banking business.
• Experience deploying best practices in human-centered product design, digital lending,  including authentication, credit scoring, customer relationship management, and fraud mitigation best practices. 
• Background in financial analysis with statistics or programming is ideal.

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Position Responsibilities: 

Investment Diligence & Analysis

• Provide hands-on support to the investment team across all stages of the diligence process. This includes supporting the identification and tracking of potential investment opportunities, conducting prescreening analysis of inbound deal flow, performing background research on companies, markets, and sectors, building and maintaining financial models, preparing investment memoranda, and supporting deal transaction processes. Assist investments team in evaluating companies across Ventures’ target regions (Africa, Latin America, Asia, and the United States).

Research & Thesis Development

• Contribute to the development of investment theses by conducting market research, competitive landscape analyses, and sector deep dives. Synthesize findings into clear, well-structured presentations and briefs that inform the team’s investment strategy.

Strategic and Operational Portfolio Support

• Support the Portfolio Engagement function by assisting with post-investment activities. This may include gathering data for portfolio monitoring, supporting the development of strategic recommendations for portfolio companies, and participating in engagements with founders to address operational challenges and growth opportunities.

Position Qualifications:

Required

• Bachelor’s degree and 2-5 years of relevant experience in venture capital, private equity, investment banking, management consulting, financial analysis, and/or technology startups.
• 2 years' experience working at a top-tier consulting firm strongly preferred.
• Experience working with external stakeholders, ideally early-stage founders, in a “client-facing” setting, having scoped and developed strategic or operational plans that can be effectively implemented and measured.
• Passion for entrepreneurship, financial inclusion, and market-based solutions to poverty.
• Strong research and analytical skills, including financial modeling and data analysis.
• Detail-oriented with strong organizational skills and the ability to manage multiple workstreams simultaneously.
• Ability to thrive in a dynamic, high-performing team environment, and ability to work effectively with individuals from diverse backgrounds.
• Strong written and oral communication skills, with the ability to present findings clearly and concisely.
• Advanced computer/web skills including Word/Excel/PowerPoint.
• Interested in Accion’s mission and working across emerging markets.