Open Positions at CDL Human Resource

Key Responsibilities

• Business Growth & Acquisition
• Develop and execute a robust pipeline for new business across assigned verticals and trade lanes (import/export, sea, air, logistics, contract logistics, SEZ, and project cargo).
• Identify, qualify, and convert leads into profitable accounts through structured prospecting, solution design, and negotiation.
• Achieve defined volume (TEU), revenue, and margin targets while maintaining high conversion ratios.
• Drive end-to-end commercial proposals including pricing, quotations, and RFQ responses ensuring competitiveness and alignment with corporate guidelines.
• Strategic Account Management
• Map key customers, decision-makers, and influencers to strengthen relationships and ensure our client becomes the partner of choice.
• Maintain and expand relationships with existing clients by ensuring service excellence, identifying upselling/cross-selling opportunities, and supporting key account strategies.
• Work with the Commercial Manager and other business Heads to develop and execute customer specific account plans.
• Market Intelligence & Strategy Execution
• Gather and analyse market insights, competitor intelligence, and customer trends to support data-driven decisions and pricing strategies.
• Support the rollout of vertical and corridor strategies by contributing to sector development plans (e.g., FMCG, Retail, Healthcare, Agri business, Oil and Gas).
• Collaborate with the SEZ commercial team to position our client as a one-stop solution for port-centric logistics and regional trade growth.
• Cross-Functional Collaboration
• Work closely with Operations, Customer Service, and Finance teams to ensure seamless client onboarding, service delivery, and profitability.
• Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities.
• Support the implementation of CRM systems by tagging prospects, logging interactions, and updating pipeline stages regularly.
• Reporting & Performance Management
• Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity.
• Ensure accurate CRM data entry and reporting to support visibility and management decision-making.
• Track key metrics including TEU volumes, gross margin, and account retention.

Requirements

Experience

• 5 years in freight industry
• Personal Attributes
• Integrity
• Proactive
• Customer focus
• Collaboration

Qualifications

• Business Degree
• Diploma in Sales & Marketing
• MSK/CIM membership
• Knowledge of the freight industry

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Key Responsibilities

• Source for market rates and mark-up
• Prepare quotations for the Commercial team
• Follow up on the quotes sent to the Clients to ensure closure
• Report on the success rate of the quotations on closure.
• Profile requests
• Seek appropriate levels of approval from Management and service departments
• Review quotations to ensure alignment with the Client confirmations and internal process requirements
• Source and maintain an updated data of contacts relevant to the compilation of quotation and avail them for common reference
• Maintain an up to date record of proposals sent and their status as per approved database formats
• Work with the Commercial Manager to support Freight Forwarding activities in conjunction with the HQ team to build competitive rates within carriers.
• Follow through a customer support gap and create a strategy on organic growth and business continuity.
• Support in market intelligence i.e. Identifying growing verticals
• Work closely with projects and bid teams and assist in putting together proposals.
• Provide periodic reports to all key stakeholders

Requirements

• Experience
• 3 years in Freight Freight Forwarding Industry

Personal Attributes

• Keen
• Proactive
• Integrity
• Interpersonal relations

Qualifications

• Diploma in Clearing & Forwarding or equivalent
• Knowledge of the freight forwarding industry

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Key Responsibilities

• Sales Targets: Achieve daily sales revenue targets.
• Stock and Delivery: Receive stock and deliver bread to depots and customers as per assigned route.
• Sales Reconciliation: Daily cash and stock reconciliation with sales clerks.
• Payment Collection: Collect signed invoices and cheques from customers, ensuring payment for delivered products.
• Returns Management: Adhere to zero returns policy and control product damages.
• Crates Management: Collect and account for crates daily.
• Debt Management: Manage and reconcile payment processes.
• Customer Relationship Management: Communicate price changes and new products, maintain strong customer relationships, and resolve escalated issues.
• Market Development: Increase brand visibility and sales growth by opening new accounts.
• Market Intelligence: Monitor competitor activities and collect market data.
• Sales Cost Controls: Monitor vehicle usage, fuel, and manage the sales budget.
• Quality Control: Implement quality assurance procedures and manage customer complaints.
• Reporting: Maintain accurate records of deliveries, customer accounts, and sales.

Qualifications

• Diploma in sales, marketing, or equivalent.
• Must have a minimum of 2 years of sales management experience in the bread manufacturing
• Technical Expertise: Knowledge of manufacturing processes and products.
• Communication: Excellent interpersonal skills.
• Organizational: Efficient time and resource management.
• Problem Solving: Strong analytical and decision-making skills.

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Key Responsibilities

• Business Development & Category Leadership
• Define and execute the go-to-market strategy for the Home & Personal Care (HPC) category, aligned to our client growth and profitability goals.
• Drive category expansion through market development, portfolio rationalization, and targeted innovation.
• Identify and unlock new business opportunities, channels, and customer partnerships.
• Own the category P&L — balancing growth, cost efficiency, and brand investment.
• Route-to-Market & Sales Excellence
• Lead and develop the sales organization to expand coverage in both General Trade (GT) and Modern Trade (MT).
• Design and optimize RTM models suited for HPC products — including van sales, direct distribution, and digital ordering.
• Strengthen distributor capability and alignment to category priorities.
• Establish strong sales governance, forecasting accuracy, and performance visibility through digital tools and dashboards.
• Brand & Marketing Development
• Build the marketing roadmap for HPC brands — spanning detergents, soaps, and emerging categories.
• Drive brand positioning, pricing, and communication strategies that resonate with consumers and trade.
• Lead cross-functional innovation initiatives (NPDs, packaging, communication) with R&D, Production, and Supply Chain.
• Champion digital marketing and e-commerce presence to build awareness and trial.
• Trade Marketing & Channel Activation
• Oversee trade marketing strategy — from price-pack architecture and visibility plans to promotional calendars.
• Ensure consistent brand execution across channels with a focus on conversion and loyalty.
• Track trade marketing ROI and continuously optimize spend allocation.
• Cross-Functional Leadership & Collaboration
• Partner with Production, Finance, and Transformation Office to ensure alignment between commercial plans and operational capacity.
• Collaborate with Supply Chain for demand forecasting, inventory management, and service level improvement.
• Influence across departments to accelerate decision-making and remove barriers to growth.
• Team Leadership & Capability Building
• Lead, coach, and inspire a young and ambitious sales & marketing team.
• Instill a high-performance culture driven by accountability, speed, and collaboration.
• Build commercial and digital capabilities within the team (CRM, BI tools, e-commerce).

Requirements

Ideal Candidate Profile

• Education:
• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• Fluent in Gujarati/Hindi

Experience:

• 10–15 years of FMCG commercial experience, including at least 5 years in senior sales or marketing leadership.
• Proven record in developing and scaling a new or emerging category — ideally in Home, Personal Care, or related FMCG sectors.
• Strong exposure to both General Trade and Modern Trade, with understanding of Kenyan and East African markets.
• Experience integrating marketing strategy with sales execution, and managing innovation pipelines.
• Demonstrated success in business development, team building, and cross-functional influence.

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Main accountabilities: 

Tax Compliance & Planning:

• Drive the tax compliance and planning agenda for all tax heads (Income Tax, Withholding Taxes, VAT, Excise duty, Payroll & Customs) affecting the business and review tax returns for each tax obligation.
• Provide advice on Company specific transactions including reviewing customers’ and suppliers’ contracts and highlighting tax exposure areas and ensure that businesses take advantage of existing double tax treaties when contracting.Supervising duty remission program to ensure the business obtains optimal tax benefits from the scheme.

Tax Reporting:

• Preparing the Companies’ current tax and deferred tax calculations and analyze the effective tax rate.
• Liaise with external tax auditors in preparation of end of year statutory financial statements.

Tax Policy:

• Provide leadership in tax risk mitigation plans and proactively advise the business on new legislation that may lead to tax exposure in the markets where the businesses operate.
• Ensuring all changes in tax laws affecting the business are implemented in a timely manner.

Transfer Pricing: 

• Monitoring key-related party transactions that may lead to transfer pricing risks.
• Additionally, work closely with tax consultants to develop robust transfer pricing policies,perform periodic reviews and align the same with local income tax laws and OECD (Organization for Economic and Cooperation Development) guidelines.

Tax audits: 

• Providing support for external audits, internal compliance checks and participating in monthly, quarterly, and yearly compliance audits and health checks.
• Work in collaboration with tax consultants in handling audit queries raised by the revenue authority and implement agreed upon decisions.

Tax Assessments:

• Resolving any tax assessments with the tax authority and developing mitigation measures to avoid future tax exposures.

Tax &Treasury Liaison: 

• Act as the link between business and key stakeholders like external tax consultants, external auditors, tax authorities, lobby groups and banks on business matters.

Treasury Management:

• Ensuring all banking and cash operations are within the company policies.
• Ensuring the Company maintains adequate funds to meet financial obligations as and when they fall due through effective cash-flow management.

Exchange Risk Management:

• In liaison with banks adopt an optimal hedging strategy against exchange risk exposure.

Credit risk Management:

• Closely monitoring and supervising credit control operations by ensuring that customers trade within their credit terms and adopt strategies to mitigate credit exposure.

Insurance:

• Ensuring all Company assets are adequately insured against all potential risks and perils.

Requirements

The ideal candidate should meet the following requirements: -

• University degree in a relevant field.
• Professional accounting qualification (CPA-K/ACCA).
• Familiarity with FMCG organisation financial and operating policies.
• Proven ability to interact with other senior local & Corporate/Regional Management.
• Good communication and leadership skills
• Experience in working in an ERP/Oracle environment.
• Minimum 10 years’ experience in Accounting or Finance, 5 years’ of which should be in a Tax and Treasury, or similar role.