Open Recruitments at CDL Human Resource

Duties:

• Prepare and maintain accurate sales reports and performance dashboards using advanced MS Excel and SAP (where applicable) to support data-driven decision-making by management.
• Coordinate and provide administrative support to the sales team, including order processing, documentation, and ensuring timely communication with both internal teams and customers.
• Analyze sales data and market trends to identify opportunities, monitor progress against targets, and highlight areas requiring improvement for the Animal Feeds business.
• Liaise with management, sales teams, and customers to ensure smooth operations, effective communication, and the resolution of queries or challenges in a timely manner.
• Organize and manage multiple tasks under strict deadlines, including preparing presentations, supporting sales campaigns, and ensuring compliance with reporting and operational requirements.

Skills & Competencies

• Excellent knowledge of MS Office (Excel – advanced reporting, PowerPoint, Word).
• Strong organizational and time management skills.
• Analytical mindset with attention to detail.
• Good communication and interpersonal skills to liaise with sales teams, management, and customers.
• Ability to multitask and work under pressure with strict deadlines.
• Knowledge of SAP will be an added advantage.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Commerce, Sales & Marketing, or related field.
• Minimum 3–5 years’ experience in sales coordination, admin support, or commercial operations.

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Job Description and Responsibilities

The International Trade Officer Assistant will provide support in promoting trade and economic relations between Thailand, Kenya, and other East African countries. Key responsibilities include:

• Monitor, analyze, and prepare economic and marketing reports on the Kenyan economy and other East African countries (e.g., Tanzania, Uganda, Rwanda, DRC, and Ethiopia).
• Coordinate participation in international trade exhibitions in Thailand, Kenya, and other East African countries.
• Coordinate appointments, trade negotiations, and business matching activities.
• Handle trade complaints, resolve problems, and respond to trade-related inquiries.
• Collaborate with government and private trade agencies and associations in Thailand, Kenya, and East Africa.
• Perform additional duties as assigned.

Requirements

Required Qualifications

• Bachelor’s degree (or equivalent) or higher.
• Kenyan national or holder of a valid permanent residence permit allowing full-time employment in Kenya.
• Proficiency in English and Swahili (knowledge of additional languages is an advantage).
• Proficient in Microsoft Office (Word, Excel, PowerPoint); additional computer skills are an advantage.
• Familiarity with or active use of popular social media platforms in Kenya (e.g., Facebook, Instagram, TikTok) will be considered a plus.
• Highly organized, proactive, and able to work under deadlines.

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We are looking for a passionate and customer-focused Call Centre Operator to join our team. This role plays a vital part in delivering exceptional patient experiences by handling inbound and outbound calls, managing clinic bookings, and providing timely, accurate information about our services.

Key Responsibilities

• Handle incoming and outgoing calls with professionalism and empathy
• Book, reschedule, and manage referrals to specialist clinics
• Educate clients on hospital services and promote our paediatric care offerings
• Ensure customer queries and concerns are resolved promptly
• Collaborate with internal teams to ensure smooth communication and emergency
• readiness
• Maintain up-to-date call records and follow standard operating procedures
• Support patient safety, health promotion, and quality improvement initiatives

Requirements

• Diploma in Public Relations or a related field
• Minimum 1 year experience in a customer service or healthcare setting
• Excellent communication, listening, and problem-solving skills
• Patience, adaptability, and a commitment to professionalism
• Knowledge of pediatric healthcare services is an added advantage

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We are recruiting for a hands-on Tech Lead to anchor the Kenyan deployment of a new platform on behalf of our Client. This role will serve as a key technical liaison between our Client’s Ghana-based engineering team and the Kenyan market implementation team. You’ll lead local technical decisions, oversee frontend integration, and ensure seamless alignment with our Client’s backend architecture. This is a unique opportunity to lead a country-level technical platform while collaborating with an experienced product team.

Key Responsibilities:

• Technical Liaison: Act as the bridge between our Client’s Ghana engineering team and the Kenyan implementation team.
• Frontend Oversight: Lead Kenya’s frontend implementation to ensure world-class user experience across mobile and web touchpoints.
• Project Deployment: Drive the local implementation of the platform, ensuring timelines, budgets, and quality are met.
• API Integration &Documentation: Own the integration of backend APIs into frontend workflows; ensure proper documentation and handovers.
• Product & Infra Alignment: Work closely with the Ghana-based product managers and infra leads to align integration with core systems and 3rd party providers.
• Team Coordination: Collaborate with local partners, payment service provider, or partner devs involved in the deployment.
• QA/UAT Support: Manage end-to-end testing, ensure bug tracking, regression testing, and smooth go-live.

Requirements

• Technical Skills
• Strong frontend development experience (e.g. Vue.js, React, or Angular).
• Comfortable with Laravel/PHP-based backend systems — able to review code, troubleshoot, and collaborate effectively.
• Proficient in RESTful API design and integration.
• Familiar with infrastructure integration – especially in payments, mobile money, or digital wallet ecosystems.
• Experience with CI/CD, Git workflows, cloud deployment (e.g., AWS or Digital Ocean).

Leadership & Product

• 3–5+ years experience in software engineering, ideally in fintech or platform-based businesses.
• Experience leading deployments in cross-market or multi-country contexts.
• Excellent grasp of Agile delivery & product/project lifecycle management tools (Jira,Asana, etc.).
• Strong understanding of user-centered design in African consumer and agent-based environments.