Open Roles at CDL Human Resource

About the Role

• Our client is seeking a highly organized and proactive Real Estate Office Administrator to support the smooth day-to-day operations.This role combines strong administrative skills with hands-on support in property management, making it ideal for a detail-oriented professional who enjoys client interaction and multitasking in a dynamic real estate environment.

Key Responsibilities

• Greet clients and visitors warmly, answer phone calls, and respond to emails promptly.
• Manage office calendars, schedule appointments, and coordinate meetings.
• Follow up with clients for feedback and keep them updated on new property listings.
• Provide marketing support by preparing property listings, designing flyers, managing social media accounts, and running email campaigns.
• Manage properties including tenant communication, rent collection, coordinating maintenance and repairs, and handling tenant inquiries and complaints.
• Maintain accurate filing systems and organize all property-related documents, leases, and agreements.
• Coordinate property showings, open houses, and other real estate events.
• Assist with real estate transactions including preparing contracts and ensuring proper documentation.
• Handle general office support tasks such as ordering supplies, maintaining office cleanliness, and managing mail.
• Perform basic accounting tasks, maintain a daily activity data sheet, and support property financial records

Requirements

Required Qualifications & Skills

• Excellent communication and interpersonal skills
• Strong attention to detail and exceptional organizational abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) or Google Suite
• Basic accounting knowledge.
• Experience in property management or real estate administration is an added advantage
• Ability to work independently and as part of a team in a fast-paced environment

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Role Overview:

• As the Pharmaceutical Technologist, you are expected to professionally operate the pharmacy in accordance with best pharmaceutical practices, internal Standard Operating Procedures (SOPs), and quality standards, while delivering excellent patient care, ensuring inventory accuracy, and upholding the organization’s brand and commercial objectives.

Key Responsibilities:

Pharmacy Operations & Compliance

• Run the pharmacy professionally in line with approved SOPs, regulatory requirements, and quality standards.
• Verify the quality, quantity, and integrity of all pharmaceutical products delivered.
• Ensure all required pharmacy records and licenses are accurate, complete, and up to date, including:
• DDA (Dangerous Drugs Act) registers
• Hygrometer and temperature monitoring charts
• Any other statutory or internal documentation
• Enforce FEFO (First-Expiry-First-Out) principles during storage, dispensing, and billing.
• Represent the organization’s brand professionally at all times, including wearing approved branded attire.
• Adhere to infection prevention and control standards and protocols to maintain a clean and safe workspace.

Inventory & HMIS Management

• Maintain 100% accuracy of inventory records within the HMIS.
• Ensure all sales are correctly and fully billed through the HMIS system.
• Monitor stock levels to ensure the right products are always available on the shelf.
• Place supplemental orders in a timely manner to mitigate routine supply shortages.
• Consistently capture and record missed sales within the provided channels for analysis and follow-up.

Sales, Cash Handling & Pricing

• Apply responsible and approved price discounting in line with company policy.
• Ensure all cash sales are deposited promptly after each shift or as per company policy.
• Ensure revenue amounts reported in the sales report tally with the paybill report at the end of every shift.
• Safeguard pharmacy assets and ensure transparency in all financial transactions.

Patient Care & Experience

• Provide clear, accurate, and patient-friendly instructions on medication use as per our Standard Operating Procedure.
• Accurately dispense prescription medications in accordance with physician orders after conducting appropriate patient history assessments through the HMIS.
• Deliver preventive healthcare advice and counseling where appropriate.
• Ensure an excellent patient experience by:
• Keeping patient waiting times to a minimum
• Engaging patients courteously, respectfully, and professionally
• Responding promptly to patient needs and concerns
• Wearing provided branded company lab coats and name tags for easy identification by patients

Communication, Feedback & Reporting

• Deliver timely, accurate, and actionable feedback to headquarters (HQ) every week on matters related to procurement, inventory and pricing.
• Report relevant operational and market insights, including:
• Collaboration with clinical staff
• Competitive activity
• Seasonal trends affecting demand
• Any factors impacting commercial or clinical performance
• Actively contribute to continuous improvement of pharmacy operations and service delivery.

Requirements

Qualifications & Requirements:

• Education: Diploma in Pharmaceutical Technology from a recognized and accredited institution. A Bachelor’s degree in Pharmacy or Pharmaceutical Sciences is an added advantage.
• Certification: Must hold a valid and current license issued by the Pharmacy and Poisons Board (PPB) of Kenya, with no history of disciplinary action or suspension.
• Experience: Minimum of 2 years of hands-on experience in a busy retail, clinic-based, or hospital pharmacy setting. Experience working with an HMIS is strongly preferred.
• Technical Skills: Proficiency in computer-based pharmacy management and billing systems is an added advantage. Working knowledge of Google Sheets or Microsoft Excel is required for inventory tracking and reporting. Familiarity with digital health tools is an added advantage.

Soft Skills:

• Uncompromising integrity and honesty, particularly in cash handling, inventory management, and patient interactions.
• Strong attention to detail, particularly in dispensing accuracy, documentation, and stock reconciliation.
• Ability to work independently and take ownership of pharmacy operations with minimal supervision.
• Excellent communication and interpersonal skills, with a patient-first attitude and the ability to explain medical information clearly and empathetically.
• Adaptability and composure under pressure, with the ability to manage high patient volumes while maintaining quality and professionalism.

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PURPOSE OF THE ROLE

• Our Client is rolling out a new Human Resource Information System (HRIS) to strengthen and streamline its HR operations. The HR Intern will play a hands-on role in supporting this implementation, working closely with the HR team and the system developer to ensure a smooth transition, accurate data, and a well-functioning system going forward. Beyond the HRIS project, the Intern will support the day-to-day running of the HR department, including maintaining an up-to-date tracker of employee letters and contract renewals, and assisting with general HR tasks as required. This is a great opportunity for a HR graduate to gain practical, varied exposure to HR operations within a fast-paced organization.

KEY RESPONSIBILITIES

• HRIS Implementation: Support the rollout of the new HRIS by liaising directly with the developer/vendor to relay requirements, test features, and troubleshoot issues as they arise.
• Assist in preparing, cleaning, and migrating employee data into the new system, ensuring accuracy and confidentiality throughout.
• Support user acceptance testing of the HRIS and help train HR staff and employees on its use once live.
• Monitor the system post-launch to help ensure smooth day-to-day functioning, escalating technical issues to the developer where necessary.
• Employee Records & Renewals: Maintain and regularly update a tracker of employee letters, contracts, and renewal dates, flagging upcoming expirations to the HR team in good time.
• Draft and prepare standard HR letters and correspondence (e.g. offer letters, confirmation letters, contract renewals) for review and sign-off.
• General HR Support: Provide day-to-day administrative support to the HR department, including filing, record-keeping, and data entry.
• Assist with onboarding and offboarding activities for staff.
• Undertake any other duties as may be reasonably assigned by the HR department.

Requirements

QUALIFICATIONS & EXPERIENCE

• Diploma or Bachelor degree in Human Resource Management from a reputable university in Kenya.
• At least one year of experience in an HR role or HR internship.
• Prior interaction with or exposure to HRIS systems is a MUST.
• Experience working in a fast-paced environment is an added advantage.
• Experience within the tech industry is an added advantage.

SKILLS

• Good communication skills, both written and verbal.
• Adaptability and flexibility in a dynamic work environment.
• Quick and willing to learn new systems and processes.
• Good organizational and time-management skills.
• Good interpersonal skills and ability to work with people at all levels.
• High level of discretion, integrity, and confidentiality when handling employee data.
• Proficiency in MS Office (Word, Excel, and Outlook).

WHAT OUR CLIENT OFFERS

• Hands-on exposure to a live HRIS implementation project from the ground up.
• Mentorship and guidance from experienced HR professionals.
• Practical, varied experience across core HR functions within a fast-paced, growing organization.