Open Roles at Fanisi HR Solutions

Key Responsibilities

Talent Acquisition & Onboarding

• Manage end-to-end recruitment across departments
• Partner with leadership to define job roles and hiring criteria
• Build and maintain a strong candidate pipeline
• Track recruitment metrics (time-to-hire, quality-of-hire)
• Coordinate and improve onboarding processes for faster employee integration

Performance Management & Accountability

• Support implementation of performance management frameworks
• Track team KPIs and ensure alignment with business goals
• Coordinate performance reviews, probation assessments, and confirmations
• Support managers in addressing performance gaps
• Promote a culture of accountability and continuous feedback

HR Operations & Compliance

• Act as the first point of contact for HR-related matters
• Maintain accurate employee records and HR systems
• Ensure compliance with Kenyan labour laws and statutory requirements (NSSF, NHIF, PAYE)
• Manage employment documentation and HR policies
• Handle employee relations, grievances, and disciplinary processes
• Conduct exit interviews and provide insights

Payroll & Benefits Administration

• Prepare and manage monthly payroll accurately and on time
• Administer employee benefits and welfare programs
• Ensure statutory deductions and filings are compliant
• Liaise with finance and external partners as needed

People & Growth Enablement

• Support workforce planning and team structuring
• Improve onboarding efficiency and employee productivity
• Partner with leadership to drive execution across teams
• Contribute to building scalable HR systems aligned with company growth

Key Requirements

• Bachelor’s degree in Human Resource Management, Business Administration, or related field
• 4 years’ experience in HR or People Operations
• Strong understanding of Kenyan labour laws and HR best practices
• Proven experience in recruitment and onboarding
• Strong organizational and execution skills
• Excellent communication and interpersonal skills
• Ability to work cross-functionally and influence stakeholders
• Experience using HRIS, ATS, or payroll systems to manage employee data and recruitment processes efficiently
• Strong analytical skills with the ability to track, interpret, and report on HR metrics

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Key Responsibilities

• Advise clients on travel options, accommodations, and itineraries based on their preferences and budgets.
• Book flights, hotels, transportation, and manage all travel arrangements accurately.
• Plan and prepare detailed travel itineraries for domestic and international trips.
• Assist clients with visa applications, travel documentation, and concierge services.
• Handle client inquiries, resolve complaints, and manage refunds professionally.
• Identify new business opportunities and develop innovative tour packages.
• Meet sales targets while ensuring all travel packages are profitable.
• Support marketing initiatives, including social media campaigns and promotions.
• Stay updated on tourism trends and industry events to enhance client offerings.
• Minimum 2 years’ experience as a Travel Consultant or similar role.
• Strong knowledge of travel booking systems and travel management software.
• Excellent sales and negotiation skills, with an understanding of pricing and profit margins.
• Strong communication and interpersonal skills.
• Ability to plan, organize, and manage multiple itineraries simultaneously.
• Knowledge of visa application processes is an added advantage.
• Knowledgeable on the international market.
• Experience handling tourists on people safaris, cultural experiences, and beach experiences.
• Education in Tourism or related field.
• Attention to detail and accuracy in all bookings and client communications.
• Ability to work independently and take ownership of client travel experiences from start to finish.

End Date14th May 2026

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Key Responsibilities

• Identify and pursue new sales opportunities across mechanic/garage networks and corporate/fleet clients.
• Conduct regular field visits to promote products and build strong client relationships. 
• Drive client acquisition through proactive prospecting, lead qualification, and onboarding. 
• Develop and execute effective sales strategies to achieve and exceed set targets. 
• Represent the company professionally in all client interactions and industry engagements. 
• Gather and report market intelligence, including customer needs, pricing trends, and competitor activity. 
• Collaborate with internal teams while contributing to marketing initiatives and overall business growth 

Qualifications & Requirements

• Bachelor’s degree in Sales & Marketing, Business Administration, or a related field. 
• Minimum of 2 years of proven experience in a sales role, preferably in the automotive, FMCG, or technical products sector. 
• Demonstrated ability to meet and exceed sales targets with minimal supervision. 
• Strong verbal and written communication skills in both English and Swahili. 
• Confident field presence, able to engage both mechanics and corporate decision-makers. 
• Self-driven with the ability to work independently and take initiative. 
• Creative thinker with innovative approaches to sales and brand promotion. 
• Highly organized and able to manage multiple responsibilities effectively. 
• Team-oriented with a positive attitude and strong interpersonal skills. 
• Demonstrates integrity, resilience, and a strong work ethic.

End Date13th May 2026

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Key Responsibilities

• Serve and attend to customers at the front counter in a professional, friendly, and efficient manner.
• Receive, screen, and direct all incoming phone calls, taking accurate messages where necessary. 
• Manage and grow social media accounts, including content posting, responding to inquiries, and maintaining an active online presence. 
• Maintain a clean, organized, and welcoming front office environment at all times. 
• Assist with general administrative and office tasks as assigned by management. 
• Record and relay customer inquiries, orders, and feedback to the relevant team members.
• Support colleagues across departments with ad hoc tasks to ensure smooth office operations. 

Qualifications & Requirements

• Diploma or Bachelor’s degree in Front Office Management, Hospitality, Business Administration, or a related field. 
• Minimum of 1 year of experience in a front office, receptionist, or customer-facing role.
• Proficient in social media platforms (Instagram, Facebook, TikTok, WhatsApp Business) and able to create simple, engaging content. 
• Strong multitasker who can handle counter duties, phone calls, and office tasks simultaneously.
• Honest, trustworthy, and discreet in handling company and client information. 
• Friendly, approachable, and customer-focused — able to make every client feel welcomed 
• Self-driven and able to manage responsibilities with minimal supervision. 
• A collaborative team player who works well with colleagues across all departments. 
• Well-presented, punctual, and consistently professional in conduct and appearance. 

End Date13th May 2026