Open Roles at GiveDirectly

Overview:

• An Office Assistant provides administrative and clerical support to ensure the efficient operation of the office. This role involves a variety of tasks, including managing correspondence, maintaining files, scheduling appointments, and supporting staff with general office duties.

Key Responsibilities

Office & Administration Support

• Ensure the office is clean, well-organized, and fully functional
• In charge of office security, custodian of office keys
• Provide support in organizing company events and activities
• Provide Quality Customer Service to staff and walk-in guests
• Support with the coordination of travel logistics for staff and other guests as instructed by the Office & Procurement Manager e.g. booking of flights, taxis, and hotels for staff accommodation
• Managing Courier Services -  sending and receiving mail and parcels
• Regular monitoring of relevant supplies to ensure no stockout.
• Perform other administrative duties as assigned by management
• Ensures that all incidents are reported

Petty Cash Management

• Daily update of the petty cash tracker, receipts filed, both in soft and hard copies
• Ensuring that office expenses are within budget
• Ensure all spending is within the organization's policies
• Ensuring there is no discrepancy between the cash at hand and the records
• Weekly submission of spent petty cash
• Timely request for petty cash replenishment

Procurement

• Support local procurement in coordination with the OPM
• Support with the sourcing of potential service providers as needed
• Support the timely submission of vendor invoices and vendor payments as needed

Inventory management

• Ensure asset trackers are up to date, and all assets are tagged and accounted for
• Conduct monthly assets verification through physical stock count
• Timely reporting of loss or damage of any of Give Directly’s property
• Support the issuance, replacement, and clearance of field/office equipment to staff

Desired Qualifications

• Minimum of a Diploma in Business Management, or a related field.
• Minimum 1 year of experience in office management in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Proficient in the Microsoft Office suite.
• Deep familiarity with Kitui County 
• High integrity, empathy, and alignment with GiveDirectly’s values.
• Excellent verbal and written communication skills.
• Demonstrate high standards of integrity, including a positive attitude, a strong work ethic, a strong follow-through mindset, and a team-player mentality.
• Fluency in Kamba is required.

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Overview:

• The Field Officer (FO) is the backbone of GiveDirectly's field operations, responsible for executing end-to-end recipient engagement in Kitui County. Field Officers work across multiple enrollment stages to ensure accurate data collection, high-quality service delivery, and effective community engagement. This role demands strong attention to detail, integrity, adaptability, and a deep understanding of the local context. Field Officers serve as the face of GD in communities and play a key role in ensuring our programs are impactful and trusted.

Key Responsibilities

Recipient Engagement and Fieldwork Execution

• Conduct high-quality surveys across all enrollment stages, including census, registration, and audit.
• Accurately explain GiveDirectly’s program, processes, and recipient rights to ensure informed participation.
• Support recipients in navigating enrollment processes with empathy and professionalism.
• Ensure respectful, dignified interactions that uphold GD’s values and community trust.
• Address recipient questions or complaints on-site, escalating complex issues to management as needed.

Data Collection and Quality Assurance

• Collect data using mobile devices with strict adherence to survey protocols and timelines.
• Regularly review and clean submitted data to ensure completeness and accuracy.
• Collaborate with field managers to resolve discrepancies and improve data integrity.
• Participate in spot checks, shadowing sessions, and refresher trainings to enhance data quality.

Program Support and Process Improvement

• Participate in piloting new tools, surveys, or workflows and provide feedback on usability and effectiveness.
• Share insights from the field on process challenges, community dynamics, or emerging risks.
• Contribute to the continuous improvement of operations by offering grounded, practical feedback during debrief and brainstorming sessions.

Community Relations and Stakeholder Engagement

• Build and maintain respectful relationships with local leaders and community members.
• Support smooth program rollouts by conducting community mobilization and sensitization (barazas).
• Report community concerns, rumors, or risk indicators to field leadership promptly and appropriately.

Logistics and Resource Stewardship

• Safeguard GD assets including data collection devices, protective gear, and recipient phones.
• Report logistical or equipment issues promptly for repairs or replacements.
• Adhere to team schedules, travel protocols, and safety guidelines while in the field.

Content Generation

• Identify, collect, and document authentic, emotionally engaging recipients’ stories that are aligned with the organization’s mission and values to support fundraising efforts.
• Collaborate with the content team to tailor stories for different campaigns and donor audiences.
• Maintain a database of stories for easy access and future use

Required Qualifications

• Bachelors degree in Social Sciences, Development Studies, or a related field.
• Fresh graduates from Kitui County are highly encouraged to apply.
• Proficiency in Kamba language is a MUST.
• Fluency in English and Kiswahili.
• Demonstrate maturity when dealing with and communicating community challenges and concerns with recipients and their leaders.
• Physical fitness and ability to cope with difficult field conditions.
• Empathy, honesty, and the highest standards of integrity, including positive attitude, strong work ethic, strong follow-through mindset, and team-player mentality.
• Strong ethics and commitment to integrity, especially in handling sensitive data and recipient information.
• Comfortable working in rural, remote, or challenging environments.
• Tech-savvy and comfortable using smartphones or tablets for data collection.

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About this role

• GiveDirectly gives cash directly to people living in poverty and in emergencies. Both depend on the same question: did this person live in this place, at this time? We ask it when we target the poorest households, and when a disaster displaces a community overnight. Location records held by Mobile Network Operators (MNO) can help us estimate an answer to this question at scale. We work with MNOs so they can infer, from their own records, whether a subscriber was resident in a target area over a defined period. Robust residence location inference from MNO data requires in-depth analytical work, and the methods we design have to run on an operator's systems - most often implemented by their engineers - under strict data protection and confidentiality rules. 
• We are hiring a Senior Data Scientist to progress our work on location inference from MNO data, and to make it repeatable. Your job is to improve and extend our library of method templates, adapt them to each new operator and setting, and design new elements when an intervention requires it. You'll assess what can be inferred from a given operator's data, specify the analysis clearly enough for their data engineers to implement, then test it with them remotely or on site. You'll support introductory meetings with MNOs, describing methodologies at a high level, and inform the work of data privacy and cybersecurity teams to ensure only necessary data are shared securely. You'll also help colleagues across GiveDirectly understand the strengths and limitations of this data source, so we design programs around questions it can best answer.
• This work is live in several countries, and we're expanding it across the countries where we have offices and to low- and middle-income countries anywhere in the world when a crisis hits. 

Travel Requirement:

• Substantial international travel, roughly 25 to 50% of your time depending on emergencies, sometimes at short notice - for workshops with operators to support programs and emergency responses.

What you’ll do:

• Improve and extend our library of analytical method templates for establishing where people live from MNO data, and depending on circumstances, for detecting displacement or estimating poverty. Design novel methods when an intervention requires it.
• Support colleagues in technical conversations with operators, bringing clarity on the data we need and why, and steering discussions toward technical designs that make the analysis workable.
• Assess the information that can be inferred from each operator's data given data types and sparsity, and for each geography and targeted area. Support intervention design to account for data quality.
• Write tests and method specifications for MNO data engineers to implement: steps, parameters, pseudocode, validation criteria. 
• Guide operator engineering teams through implementation, in writing and in person. Adapt methods to accommodate large data volume and computational constraints, balancing accuracy and operational needs.
• Run in-country workshops with operators to support the set-up of new analyses and - where feasible - tune parameters based on statistical tests and distributions. 
• Feed every new analytical and implementation element back into standard templates, so the next country or intervention starts from a better position than the last.
• Design for privacy from the start, so that as little data as possible has to be shared: aggregation, minimization, and where useful, privacy-enhancing technologies such as private set intersection or homomorphic encryption.
• Protect the confidentiality of what operators share with us and improve internal data security processes and tools as we grow.
• Build internal training material so that our technical and non-technical teams understand the strengths and limits of this data, and design interventions accordingly.

What you’ll bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
• Strong mathematical modeling, machine learning and statistics. You choose methods for the question rather than for their sophistication, and you value being able to explain a result over squeezing out the last point of performance.
• Deep comfort with spatio-temporal data: temporal filtering, GIS, probability distributions, combinatorial reasoning, and working with sparse, irregular observations. Direct experience with Call Detail Records (CDRs) or latching data is a strong plus. Comparable experience with mobility, transport, sensor or remote-sensing data counts.
• The ability to reason without ground truth. Much of this work has no validated answer to check against, and you're comfortable setting parameters by reading the shape of the data and defending that choice.
• Pragmatism about the trade-off between accuracy and implementability. You've deliberately simplified a method to fit an operational constraint, and you can say what it cost you.
• Excellent communication and relationship-building skills. You can explain a method and its limitations to an operator's engineers, to their data protection officer, to their leadership and to colleagues with or without technical background. You write well and are comfortable presenting to these multiple audiences.
• You build trust with counterparts you don’t manage, and they want to work with you again. 
• Experience writing technical specifications that other teams implemented, clear enough that people you don't manage could follow them correctly.
• Able to read and review SQL and Python written by others, and to find the logical error in someone else's query. Writing production-quality code yourself is welcome but not required.
• Enough understanding of large data volumes and databases to judge when analytical simplification is required.
• Commitment to privacy by design as a foundational value and starting point rather than a compliance step: designing analyses so that less personal data has to be shared. Familiarity with privacy-enhancing technologies for shared computation (private set intersection, secure multi-party computation, homomorphic encryption) is a strong plus.
• Commitment to confidentiality. You've handled a partner's commercially sensitive data and can describe the habits you built around it, not just the clause you signed.
• Experience designing training material that changed how non-specialist colleagues used a data source.
• Comfort in fast-moving contexts where the brief may often shift, and where your technical expertise and understanding may not be shared by other stakeholders.
• Additional desirable experience may include: poverty modeling; familiarity with survey data and survey instruments; experience inside a mobile network operator or working closely with one; open-source contributions in the mobility estimation space.
• Comfortable with travel to fragile and post-disaster contexts.
• Language Requirement: English.
• Language Preferences: French, Portuguese, Swahili or Spanish.