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  • Posted: Aug 8, 2023
    Deadline: Aug 15, 2023
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.
    Read more about this company

     

    Customer Service Attendant

    Responsibilities

    • Resolve customer issues and answer questions.
    • Maintain a safe and clean working environment.
    • Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
    • Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
    • Direct patrons to rides, seats, or attractions.
    • Keep informed of shut-down and emergency evacuation procedures.
    • Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
    • Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
    • Verify, collect or punch tickets before admitting patrons to venues
    • Fasten safety devices for patrons, or provide them with directions for fastening devices.
    • Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.

    Qualifications & Experience

    • Diploma in any related field
    • 1-2 years of experience in hospitality
    • Energetic. Physical ability to be on your feet 8 hours at a time
    • Ability to effectively explain rules and regulations to customers
    • Strong conflict management skills
    • Excellent customer service & communication skills
    • Friendly and positive attitude
    • First Aid certification is a plus
    • Effective communication and customer service skills
    • Knowledge of cash handling procedures
    • Flexibility to work weekends and holidays

    go to method of application »

    Customer Service Supervisor

    Responsibilities

    • Resolve customer issues and answer questions.
    • Maintain a safe and clean working environment.
    • May be required to remove customers who do not follow the rules.
    • Provide information about facilities, entertainment options, and rules and regulations.
    • Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
    • Record details of attendance, sales, receipts, reservations, or repair activities.
    • Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
    • Sell tickets and collect fees from customers.
    • Direct patrons to rides, seats, or attractions.
    • Keep informed of shut-down and emergency evacuation procedures.
    • Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
    • Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
    • Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
    • Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides
    • Fasten safety devices for patrons, or provide them with directions for fastening devices.
    • Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.

    Qualifications & Experience

    • Degree/Diploma in any related field
    • 2-3 years of experience in hospitality
    • Energetic.
    • Physical ability to be on your feet 8 hours at a time
    • Ability to effectively explain rules and regulations to customers
    • Strong conflict management skills
    • Excellent customer service & communication skills
    • Friendly and positive attitude
    • First Aid certification is a plus
    • Effective communication and customer service skills
    • Knowledge of cash handling procedures
    • Flexibility to work weekends and holidays

    go to method of application »

    Video Games Attendant

    Responsibilities

    • Be on time and ready to work when scheduled and responsible as a key holder
    • Monitor the game room while on duty
    • Check out games, controllers, pool balls, ping pong paddles, and other equipment to participants
    • Keep the game room neat and organized
    • Assist in maintaining an updated inventory of video games and systems, sports equipment, and supplies
    • Notify the manager of any equipment or repair needs
    • Respond to emergency situations according to level of first responder training
    • Attend regular Game Room staff meetings
    • Keep an accurate record of hours worked and submit timesheet when due
    • Other duties as assigned

    Key Qualification & Experiences:

    • Knowledge of video games and systems including their connectivity and capability is a MUST
    • Effective communication skills and ability to work independently
    • Energetic. Physical ability to be on your feet 8 hours at a time
    • Ability to effectively explain rules and regulations to customers
    • Strong conflict management skills
    • Excellent customer service & communication skills
    • Friendly and positive attitude
    • Effective communication and customer service skills
    • Flexibility to work weekends and holidays

    go to method of application »

    Solar Engineer

    Key Responsibilities,

    • Prepare comprehensive commercial and technical proposals to respond to any client Request for Proposals on a timely manner.
    • Manage the sales request process for all project types and work within guidelines and set triggers to efficiently manage priorities.
    • Support projects estimating and scheduling tasks as required.
    • Identify, pre-qualify, and acquire prospects for the sales of large commercial Solar PV Grid -Tie projects and perform technical due diligence
    • Create plans for solar energy system development, monitoring, and evaluation activities.
    • Conduct engineering site audits to collect structural, electrical, and related site information for use in the design of residential or commercial solar power systems.
    • Design or coordinate design of photovoltaic (PV) or solar thermal systems, including system components, for residential and commercial buildings.
    • Create electrical single-line diagrams, panel schedules, or connection diagrams for solar electric systems, using computer-aided design (CAD) software.
    • Review specifications and recommend engineering or manufacturing changes to achieve solar design objectives.
    • Develop design specifications and functional requirements for residential, commercial, or industrial solar energy systems or components.
    • Provide technical direction or support to installation teams during installation, start-up, testing, system commissioning, or performance monitoring.
    • Perform computer simulation of solar photovoltaic (PV) generation system performance or energy production to optimize efficiency.
    • Develop standard operation procedures and quality or safety standards for solar installation work.
    • Create checklists for review or inspection of completed solar installation projects.
    • Test or evaluate photovoltaic (PV) cells or modules.
    • Perform thermal, stress, or cost reduction analyses for solar systems.
    • Performs site diligence, provides site-specific or customer-specific design, and validates design requirements to suit the client.
    • Designing and installing solar energy systems, including photovoltaic (PV) arrays, solar thermal systems, and solar water heating systems
    • Performing site surveys to assess available sunlight and proximity to transmission lines or major roads.
    • Act as a key point of contact between the client and the company in project technical implementation.

    Key Qualifications

    • BSC. Electrical Engineering / Energy Engineering.
    • Minimum of 3 years’ experience in the Solar Industry.
    • Strong skills in Commercial and Technical large projects proposal writing skills.
    • T3 Licensed.
    • Technical PV solutions support experience.
    • Strong problem-solving skills.
    • Excellent client-facing skills.

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    Customer Care Representative

    Responsibilities:

    • Handle incoming customer calls, emails, and chats in a courteous and professional manner.
    • Listen attentively to customers’ questions and concerns, and provide accurate and timely information regarding products, services, and promotions.
    • Assist customers in making informed purchasing decisions by effectively presenting product features and benefits.
    • Address and resolve customer complaints, inquiries, and issues promptly and professionally, striving to exceed customer expectations.
    • Utilize available resources, including product knowledge databases and training materials, to provide accurate and consistent information to customers.
    • Collaborate with cross-functional teams, including sales, technical support, and management, to escalate and resolve complex customer cases.
    • Maintain thorough and accurate records of customer interactions and transactions using CRM software.
    • Provide post-sales support, including order tracking, delivery information, and returns processing.
    • Stay updated on product knowledge and industry trends to ensure accurate and up-to-date information is provided to customers.
    • Identify opportunities for process improvement and customer service enhancements.

    Qualifications:

    • A Diploma or Degree in Sales, Marketing, Customer Care, or equivalent
    • Minimum of 2 years of experience as a customer service or call center representative.
    • Excellent verbal and written communication skills
    • Proficiency in using CRM software and other relevant computer applications.
    • Ability to handle high call volumes and manage multiple tasks simultaneously.
    • Strong problem-solving skills and the ability to remain calm under pressure.
    • Empathetic and patient attitude when dealing with customer concerns.
    • Strong active listening skills and attention to detail.
    • Ability to adapt to changing customer demands and company policies.
    • Strong teamwork and collaboration skills.
    • Positive and professional demeanor.

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    Grants & Reporting Officer

    Key Duties and Responsibilities:

    • Ensure standard policies and due diligence materials are in place and up to date.
    • Support Donor Audits and social findings for action, in conjunction with the Grants and Impact Manager and Chief Finance Officer.
    • Ensure compliance with donor regulatory compliance requirements per Grant & Grant Organization.
    • Support the development of proposal bids for institutional funders, and take the lead on some dedicated bids, as assigned.
    • Support in the development of departmental, project, and organization work plans and budgets.
    • Review contract documents, create grant summary sheet; facilitate start-up workshops for implementing to socialize all compliance requirements, advising finance team on restrictions.
    • Co-ordinate, collates, and provides technical and financial reports (in donor-required formats) on institutional grant funds to ensure reporting compliance with respective funder rules and regulations.
    • Coordinate grant close-out activities including final reporting, asset inventory, and records storage.
    • Support the finance team to clarify project/grant allocations and understand donor analysis and project expenditure status reports.
    • Manage contractual relationships with sub-awardees to ensure smooth implementation and effective coordination.
    • Coordinate grant close-out activities of sub-awardees including final reporting, asset inventory, and record storage.

    Qualifications:

    • Hold a university degree in a relevant field, a post-graduate degree is an added advantage.
    • A minimum of 5 years of relevant professional experience working with NGOs in Africa and grants management.
    • Be knowledgeable of the project management cycle, monitoring, and evaluation.
    • Understand Sales force as a CRM tool for donations and fundraising.
    • Have solid financial management, budgeting skills, communication, and presentation skills.
    • Understand donor regulations and the ability to analyze and interpret information.
    • Be highly organized and able to manage multiple priorities simultaneously in a fast-paced dynamic environment.
    • Espouse the ability to work effectively with a culturally diverse team.
    • Have advanced computer literacy (especially knowledge of MS Office 365 including One Drive and SharePoint, analysis in Excel spreadsheets, CRM systems particularly Sales force, etc).

    go to method of application »

    Accountant

    Key Responsibilities

    • Verifying, allocating, posting and reconciling accounts payable and receivable.
    • Producing error-free accounting reports and present their results.
    • Analyzing financial information and summarizing financial status.
    • Maintain general ledger accounts and prepare journal entries for accruals and variances.
    • Perform month-end, quarter-end, and year-end closing activities and reconciliations.
    • Monthly balance sheet and P & L Analysis and reconciliation and preparation of supporting schedules.
    • Perform accounting analysis for cash accruals, account payables, and account receivables.
    • Ensure accuracy of trial balance in standard accounting principles and compliance with internal policies and procedures.
    • Review tax workings and ensure timely tax payments and submission of returns to the tax authorities.
    • Performs accounting analysis and reporting to support decision-making purposes.
    • Assist various departments with accounting issues and concerns.
    • Providing appropriate accounting information to customers as and when required.
    • Communicate openly and honestly at all times.
    • Collectively utilize the individual efforts of team members and integrate the talents and competencies they possess.
    • Show great ability to delegate tasks to your subordinates.
    • Assist others to meet business objectives when required.
    • Create a participative team environment and participate in work-based team activities.
    • Ensure behaviors are consistent to enhance the team environment.
    • Create a participative team environment and participate in work-based team activities.

    Key Qualifications

    • Degree in Finance and CPA Finalist.
    • Min 5 years of work experience with significant and recent experience in a Manufacturing organization.
    • Well-versed in preparing monthly and annual accounts for directors independently and with minimal supervision.
    • Strong interpersonal, communication, and presentation skills.
    • Meticulous with Strong analytical and problem-solving skills.
    • Possess good business acumen and a highly adaptive.
    • Mature, proactive, resourceful, and hands-on with good initiative.
    • Independent worker who can work well with minimal supervision.
    • Fast worker and can work well under stress.

    Method of Application

    Use the emails(s) below to apply

     

    If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Service Attendant) before 15th August 2023

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