Career Opportunities at Kenya Revenue Authority (KRA)

Job purpose

This role is responsible for managing the training and development function in the Authority.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

• Lead the identification of staff training needs, design and coordinate training to meet
• KRA’s current and future needs
• Develop and implement learning strategies and programs to ensure that employees acquire relevant skills and knowledge to perform effectively
• Oversee the development and implementation of the Annual Training Plan
• Oversee the design and implementation of staff induction programs in KRA
• Formulate, implement and review policies and procedures relating to training and development
• Oversee the management of Donor Funded Programs & Study Leave
• Oversee the management of Staff Bonding
• Oversee the management of the Internship and Attachment Programme
• Ensure compliance with legislative and statutory requirements in regards to training and development
• Maintenance of staff skills inventory
• Assess the impact of training
• Provide secretariat services to the Training/ Youth Attachment/Internship Committee(s).
• Day-to-day operations, supervision, management of performance and development of staff in the unit
• Facilitate implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk
• Drive initiatives to improve ethics, culture and facilitate change management in the unit.

Operational Responsibilities / Tasks

• Develop and maintain staff skills inventory.
• Identify skills gaps and implement development programs.
• Develop and monitor the training budget and procurement plan.
• Assess the impact of training.
• Provide secretariat services to the Internship & Attachment Selection

Job Dimensions:

Financial Responsibility

• Development and Management of Training of Budgets
• Approval of Requisitions for Procurement
• Approval of Imprest/IOU

Responsibility for Physical Assets

• Responsible for physical assets assigned by the institution.

Decision Making / Job Influence

• Make strategic, operational and financial decisions
• Plans the work of subordinates
• Assigns work to subordinates
• Monitors subordinates work performance
• Appraises/evaluates subordinates performance

Working Conditions

• Works in a comfortable environment – Office setting

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic qualifications

• A degree in Human Resource Management or related field from a recognized institution.

Professional Qualifications / Membership to professional bodies

• Diploma in HR/Post graduate Diploma in HR/Certified Human Resource Professional (CHRP)
• Membership to a Professional Body – IHRM

Previous relevant work experience required.

• Minimum of 5 years work experience in a similar role with at least 2 years at entry level management.

Functional Skills, Behavioral Competencies/Attributes:

• Excellent leadership and people management skills
• Technological ability
• Tax business understanding
• Strategy design
• Risk management and analysis
• Good decision-making capabilities
• Good planning and organizational skills
• Resilient, focused and results-oriented
• Excellent oral and written communication and presentation skills
• Good negotiation and interpersonal skills.

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Job purpose

This role is responsible for development and integration of human resource programs and associated projects to achieve strategic business goals and operational objectives.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

• Manage the review of the Authority's Organization structures and updating approved changes in the structure
• Develop, manage and update as necessary, an establishment and workforce planning framework including a vacancy forecasting model, to provide informed HR resourcing and workforce planning advice to the appropriate decision makers
• Ensure ongoing development and delivery of organizational development processes which focuses on induction, learning and development, succession planning and enhanced employee performance.
• Preparation of concept papers, framework/strategy papers
• Oversee workforce analysis
• Develop and implement broad organizational initiatives and support corporate change processes and ensure approaches used build ownership of and alignment to change.
• Review and Develop Suitable Remuneration Packages
• Oversee the development and review of job descriptions and job specifications
• Design, direct and manage KRA wide process of organization development that addresses issues such as succession planning, workforce development, key employee retention, organization design, and change management.
• Link HR management directly to the strategic plan of the Authority, and forecast HR needs for the future based on the strategic goals of the Authority;
• Provide expert advice on the development of organizational improvement initiative to senior management.
• In liaison with the appropriate managers and officers, to lead the design and development of new roles in the organization, to ensure they address the needs of the organization in terms of accountabilities;

Operational Responsibilities / Tasks

• Day-to-day operations, supervision, management of performance and development of staff in the unit
• Facilitate implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management.
• Drive initiatives to improve ethics, culture and facilitate change management in the unit
• Ensure maintenance of staff establishment, and organization structures
• Participate in the Workforce Planning Committee to ensure that decisions regarding the recruitment and retention of sufficient trained officers is underpinned by the analysis and data from workforce modelling activities and that all necessary information is available which enables appropriate decisions to be made.
• Develop and manage a set of systems and processes for effectively establishing the needs of the organization in terms of resourcing and workforce planning, to ensure that an awareness of the organization’s needs in these areas is maintained, and that action can be planned to address these needs
• Review and advice managers on job description writing for all positions and ensuring they are updated and maintained.

Job Dimensions:

Financial Responsibility

• N/A

Responsibility for Physical Assets

• Responsible for physical assets assigned by the institution.

Decision Making / Job Influence

• Make strategic, operational and financial decisions
• Plans the work of subordinates
• Assigns work to subordinates
• Monitors subordinates work performance
• Appraises/evaluates subordinates performance

Working Conditions

• Works in a comfortable environment – Office setting

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic qualifications

• A degree in Human Resource Management or related field from a recognized institution.

Professional Qualifications / Membership to professional bodies

• Diploma in HR/Post graduate Diploma in HR/ Certified Human Resource Professional (CHRP)
• Membership to a Professional Body – IHRM

Previous relevant work experience required.

• Minimum of 5 year’s work experience in a similar role and at least 2 years at entry level management

Functional Skills, Behavioral Competencies/Attributes:

• Excellent leadership and people management skills
• Technological ability
• Tax business understanding
• Strategy design
• Risk management and analysis
• Good decision-making capabilities
• Good planning and organizational skills
• Resilient, focused and results-oriented
• Excellent oral and written communication and presentation skills
• Good negotiation and interpersonal skills

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Job purpose

This role is responsible for discipline management function in the Authority.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

• Enforce the Code of Conduct
• Implement the Disciplinary Process and ensure disciplinary actions are communicated to staff and stakeholders
• Liaise with Intelligence and Strategic Operations (I&SO) Department on disciplinary matters and with the Legal Department on Industrial Court cases
• Ensure accurate and timely reporting of activities in the Unit
• Implementation of Labor/Industrial relations policies, procedures and relevant statutes
• Advice staff on the application and interpretation of Industrial/Labor Relations policies.
• Monitor/ensure implementation of relevant/applicable Service Level Agreements
• Coordinate/supervise preparation of disciplinary process impact assessment reports.
• Providing secretarial services for the Disciplinary Committee
• Day-to-day operations, supervision, management of performance and development of staff in the unit
• Facilitate implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management.
• Drive initiatives to improve ethics, culture and facilitate change management in the unit

Operational Responsibilities / Tasks

• N/A

Job Dimensions:

Financial Responsibility

• Development of budgets

Responsibility for Physical Assets

• Responsible for physical assets assigned by the institution.

Decision Making / Job Influence

• Make strategic, operational and financial decisions
• Plans the work of subordinates
• Assigns work to subordinates
• Monitors subordinates work performance
• Appraises/evaluates subordinates performance

Working Conditions

• 90% of the wok is performed in the office, and the rest involves courts and labour relations

Job Competencies (Knowledge, Experience and Attributes / Skills).

 Academic qualifications

• A degree in Human Resource Management or related field from a recognized institution.

Professional Qualifications / Membership to professional bodies

• Diploma in HR /Post graduate Diploma in HR/ Certified Human Resource Professional (CHRP)
• Membership to a Professional Body – IHRM

Previous relevant work experience required.

• Minimum of 5 years work experience in a similar role with at least 2 years at entry leve management.

Functional Skills, Behavioral Competencies/Attributes:

• Excellent leadership and people management skills
• Technological ability
• Tax business understanding
• Strategy design
• Risk management and analysis
• Good decision-making capabilities
• Good planning and organizational skills
• Resilient, focused and results-oriented
• Excellent oral and written communication and presentation skills
• Good negotiation and interpersonal skills

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Purpose of the job:

The Chief Manager – Technology Architecture & Design will be responsible to overseeing development and Management of KRA’s Enterprise architecture and supporting transition of KRAs Core Business Capabilities to the desired future capabilities in order for KRA to realize its mandate. Also responsible for Solutions Design and technology innovation. Ensures alignment of Business with Technology and is responsible for defining and driving the execution of Technology Strategy.

Managerial / Supervisory Responsibilities

• Technology Strategy Development and Execution Management.
• Identification of key business capability gaps and alignment of business capabilities for agility.
• Define & align KRA’s long term Enterprise Architecture transformation Strategy to support business strategy.
• Oversee building of business plans/cases, strategic direction, and standards for procedures and policies as they relate to KRA’s Systems architecture.
• Align the current and future architecture Standards to industry standards and frameworks while keeping alignment to KRA’s enterprise architecture guidelines
• Establish Enterprise Architecture principles and governance processes
• Ensure Simplification, agility/adaptability and cost effectiveness of the End to End IT Enterprise and Data Architecture (Applications, Infrastructure and related Enterprise Architecture principles, frameworks & governance) including maintaining updated AS-IS and TO-BE reference architectures and transition plans for various technology domains.
• Creation of technology plans that optimize KRA business and technology capabilities and implementation of digital strategies. Analyzing and monitoring the technology portfolio against strategic goals, identifying innovation gaps and prioritizing investments in new technologies that have impact to revenue, customer experience or operational efficiency.
• Solutions Architecting & Design to ensure solutions are built and integrated right.
• Virtually lead delivery of all Technology Modernization/Digitization and Innovation Programs.
• Optimization of vendor contracts to reduce CAPEX, OPEX and Time to market.
• Identification of industry business and technology trends and evolutions and relating them with the internal business and technology landscape to help the business identify, assess and respond to emerging opportunities and risks, including influencing/shaping the KRA ecosystem.
• Lead experimentation of new technologies, coordinate and support innovations implementation.
• Lead cross-functional teams on technology solutions and services selection and sourcing, while optimizing the technology sourcing process.
• Align technology investments to strategic goals and ensure benefits realization from technology investments.
• Planning and support of Architecting and innovation Tools.
• End to End technology status reporting.
• Attract, recruit and develop the best talent for the section.
• Team Engagement though constant feedback, communication and performance discussions.
• Sharing, with Management and Project Teams, best practices and lessons learned in technology implementations.
• Collaborating with all relevant parties in order to review the objectives and constraints of each solution and determining conformance with the Enterprise Architecture. 
• Identifying key Project implementation risks and analyzing potential impacts on the enterprise and on achievement of anticipated objectives.
• Participation in IT based Change Management activities.
• Team Management (Fit for future capacity building & training, Performance Management)

Professional qualifications

• Bachelor Degree in business, IT, Computing or related field from a recognized university.
• Master’s degree in business, ICT or Project-related field from a recognized University is an added advantage.

Professional qualification:

• TOGAF, Frameworx or other architecture framework training
• ITIL, PRINCE 2, PMP and Agile delivery methodologies.
• Software Quality Assurance.
• Trainings/Certifications around Software Development and Database technologies, IT Security, Network, Cloud & Networking and Data Centre Design/Management.

Professional experience:

• A minimum of 7 years’ working experience in technology strategy and delivery (solutions architecture & design, analysis, development, quality assurance & project management environment) roles within a busy ICT environment.
• At least 3-years’ work experience at management level.

Competencies required for this role

• Strategic agility.
• Highly developed analytical thinking skills & problem solving.
• Excellent leadership and people management skills.
• Provide a high degree of team leadership through complex projects.
• Strong communication skills to complement an aptitude for computer systems.
• Creative, flexible and adaptable.
• Strong decision-making skills.
• Professional networking ability.