Openings at Opticom Kenya Limited

Main Duties & Responsibilities

• ICT management and operations formulate, review and implement ICT strategies, policies, procedures and execution of the ICT governance framework.
• Provide effective leadership, supervision and a safe work environment within the ICT team in accordance with the company policies.
• Maintain knowledge of evolving trends in technology and IT solutions, applying them to deliver value for the company.
• To ensure that ICT provision meets the needs of the company, taking account of the requirements for economy, efficiency and effectiveness in the utilization of available resources.
• Responsible for all systems compliance and audit requirements and contribute to successful external inspections if need be.
• Responsible for information systems availability and integrity of data and especially client data.
• Review hardware and software acquisition and maintenance contracts as and when required.
• Manage and oversee implementations and upgrades of all systems.
• Network infrastructure and security designing and developing global security measures and guidelines to guide information systems from unauthorized users.
• Ensuring implementation of ICT security, disaster recovery and business continuity plans monitoring compliance by establishing and monitoring procedures for managing technology risks and adherence to standards and policies.
• Develop and maintain the systems architecture, defining standards and protocols for data exchange, communications, software and interconnection of network information systems.

Qualifications, Skills & Experience

• Bachelor’s degree in IT /information systems or related field.
• Experience in ICT roles, proactive in driving transformation by leveraging emerging technologies with successful delivery of business transformational outcomes.
• Experience managing enterprise systems, developing, supporting strategic and operational business initiatives; experience in digital security environment is an added advantage.
• Demonstrate experience in delivering large scale transformational change projects and ability to convey a compelling and engaging vision for change and providing documentation to a high standard and quality.
• Demonstrate team performance skills, service mindset approach and the ability to act as a trusted advisor.
• Excellent interpersonal skills in team work.
• Proven creativity, analytical and problem-solving skills.
• Excellent communication skills (written & oral); able to communicate effectively with technical and non-technical audiences through all levels and diverse experience and knowledge in Information systems.

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Position Overview: 

We are seeking highly motivated and dynamic Sales Agents to join our team on a commission basis. As a Sales Agent, you will play a crucial role in generating leads, building client relationships, and contributing to the growth of our business. Your focus will be on achieving sales targets and promoting our products/services.

Key Responsibilities:

• Lead Generation: Actively prospect and identify potential clients through various channels, including cold calling, networking, referrals, and online research.
• Client Engagement: Initiate contact with prospective clients, introduce our products/services, and provide information about their features, benefits, and pricing.
• Needs Assessment: Conduct thorough needs assessments to understand clients’ requirements and tailor product/service presentations accordingly.
• Product Knowledge: Develop a deep understanding of our products/services, keep up-to-date with any changes or enhancements, and effectively communicate their value propositions.
• Sales Presentations: Deliver persuasive and engaging sales presentations that highlight the unique selling points of our offerings and address clients’ pain points.
• Negotiation: Skillfully negotiate terms, pricing, and contract terms to secure deals that are mutually beneficial for both the client and the company.
• Relationship Building: Establish and nurture long-term relationships with clients by providing exceptional customer service, addressing inquiries, and resolving issues in a timely manner.
• Sales Targets: Meet and exceed monthly sales targets by consistently identifying and closing opportunities.
• Reporting: Maintain accurate and up-to-date records of sales activities, leads, and customer interactions.
• Market Insights: Stay informed about industry trends, competitive landscape, and customer preferences to adapt strategies and approaches accordingly.

Qualifications and Skills:

• A diploma or equivalent or a Bachelors in Sales, Marketing, or related field is a plus.
• Proven experience in sales, preferably in a B2B or B2C environment.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Results-driven with a track record of meeting or exceeding targets.
• Self-motivated, proactive, and able to work independently.
• Familiarity with the products/services we offer will be an added advantage.