Openings at Wasoko

Position Overview:

• We are seeking a highly motivated and experienced General Manager to join our team. This individual will own the PnL for one or more Wasoko city markets, overseeing a team of functional leaders who are responsible for achieving department-specific as well as market-wide goals.
• The ideal candidate will be someone with the ability to lead a diverse team spanning several areas from Sales to Supply Chain, manage individuals and teams against performance targets, and solve problems both externally and internally, always keeping the customer top of mind.

Key Stakeholders:

• Growth Department
• Sourcing Department
• Logistics Department
• Finance Department
• Other Senior Global Leadership

Key Responsibilities:

• Owner of PnL you are responsible for overall market operations and performance targets
• Identify growth challenges & partner with functional leaders on solutions
• Drive efficiency across and within departments
• Manage day-to-day operational and financial performance to ensure ROI maximization
• Provide functional leads with relevant local insights to inform commercial strategies
• Ensure functional strategies are appropriately localized to succeed in the market
• Keep up-to-date with industry trends, competition, and market dynamics to inform operational decision making

Requirements:

• 5+ years of managerial experience and working with cross-functional teams
• Understanding of General Trade Retail operations and experience in serving the segment
• Demonstrated success leading & motivating high-performing and cross-functional teams
• Excellent communication skills that demonstrate high EQ
• Strong organizational skills and a knack for problem-solving
• Proven ability to hold teams accountable and achieve aggressive goals
• Availability to travel up to 35% of the time
• BSc degree in Sales, Business Administration or a relevant field

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Duties & Responsibilities:

• Maintain accurate and up-to-date employee records in HR systems.
• Assist in the onboarding and offboarding processes, including preparing paperwork, coordinating orientations, and conducting exit interviews.
• Manage HR department calendars, scheduling appointments and meetings.
• Prepare HR-related documents, such as offer letters, contracts, and employee communications.
• Handle incoming HR-related inquiries and direct them to the appropriate team members.
• Ensure HR practices comply with relevant laws and regulations.
• Assist in maintaining records for affirmative action plans, and other compliance-related documents.
• Assist in resolving employee inquiries and concerns in a timely and professional manner.
• Collaborate with HR team members to address workplace issues and maintain a positive employee experience.
• Assist in leave management.
• Assist in implementing any HR projects.
• Undertake any lawful duties as may be assigned by your manager.

The successful candidate will possess:

• 2 years of experience.
• Bachelor in HR Management or Diploma in HR.
• Strong in oral and written communication in English.
• Good interpersonal abilities.
• Database management and record keeping.
• Ability to maintain the highly confidential nature of the job requirements.
• Demonstrate strong abilities as an organizer, relationship builder, negotiator, problem solver, public speaker, and customer service person.
• Demonstrate resourcefulness and initiative in dealing with daily assumptions.
• Must love working with people.