Openings at Wisen HR Services

Key Duties and Responsibilities

• Oversee day-to-day section operations
• Manage section’s logistics and budgets
• Set learning goals for students and teachers based on national curricula
• Monitor and report on teacher performance
• Present data from section’s performance to board members
• Research new resources and techniques to improve teaching
• Interview and hire school personnel
• Review and implement school policies
• Provide guidance and counseling to teachers
• Counsel students when needed
• Handle emergencies and section crises
• Organize section events and assemblies
• Ensure a safe and clean environment for students (e.g. implementing hygiene rules)
• Attend conferences to gain knowledge on current educational trends

Key Skills and Competencies

• Degree in Education
• TSC registered
• Previous experience as a Head of Kindergarten or in a similar role
• Knowledge of school administrative processes and national educational regulations
• Hands-on experience with MS Office and education management systems
• Attention to detail
• Great presentation and communication skills
• Crisis management
• Ability to coach and inspire

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Key responsibilities and duties:

• Market and sell tour packages to clients / agents.
• Organize safaris for clients who include FIT or GIT and excursions.
• Provide expert advice on all leisure-related activities and tourist sites when asked by the agent/client, to ensure that the customer / agent is accurately and efficiently advised and guided in choosing the best suited package.
• Book all reservations for hotel accommodation, safaris, excursions and transfers as specified by the agent/clients.
• Itinerary planning.
• Liaise with the agent/clients during the booking process to ensure they are kept aware of the progress and advise of any alternatives should the services booked not be available.
• Quote for any kind of request by the agent package, in consideration of the clients’ wishes and ensuring all costs are included and accounted for, while protecting departmental margins.
• Ensure that confirmation is received and booking finalized to the client’s satisfaction.
• Prepare clients’ folders and ensure all documents required are provided to the clients during the tour.
• Prepare the company’s safari budget and liaise with the finance department to ensure that all accommodation, park fees and other relevant payments are made in a timely manner.
• Invoice services as provided as per the negotiated contract with stakeholders or as per the quotation.
• Coordinate transport and brief the driver guides
• Meet and greet / brief clients on arrival and departure.

Key Competencies

• Demonstrated ability to communicate, present and influence credibly and effectively
• 5-10 years experience as Tour Consultant or similar role
• Able to work without any supervision. Report to Manager as necessary.
• Proficiency in MS Office.
• Passionate about tourism
• Excellent knowledge of latest tourism trends
• Good understanding of different tourism offerings and options
• Knowledge of additional languages is an advantage
• Good sales and presentation skills
• Customer oriented mindset
• Critical thinker and problem solver
• Team player
• Good organizational and time-management skills
• Great interpersonal and communication skills