Careers at Village Enterprise

About the Job:

• Village Enterprise seeks a full-time staff member to collect data in Turkana county and contribute to the success of the organization. The Enumerator is a self-driven, self-sufficient staff member, who excels at data collection, while also critically analyzing all the surveys and providing feedback to M&E.

Responsibilities

Key Result Areas

• Data collection on the core program and all studies as designed by the M&E Team
• Business and BSG spot-checks
• Monthly reports on key findings in the field
• Attend all trainings as will be required by the M&E team.
• Data entry as may be required by the M&E team.
• Community liaison

Data collection expectations:

• Supply accurate data collected from the field, at baseline, midline and end line as required by the M&E Team.
• Provide weekly reports on any challenges encountered during the process of data collection.
• Share best practices seen in the field for program improvement.
• Upload data immediately. ∙ Double-checking and synchronizing all collected data on a daily basis.

Business and BSG Spot-check Expectation:

• Conduct BSG and Business spot-checks as allocated by the M&E Team.

Monthly reports Expectations:

• Supply accurate monthly reports to the M&E Team
• Data entry expectations:
• Enter accurate and reliable information. Falsified Information is means for immediate dismissal.
• Submit and upload data in a timely manner.

Community Liaison:

• Expected to represent the interest of the organization at all times in a professional manner.
• Expected to explain to any Government official that they may meet what Village Enterprise does and what role they are playing in this specific community.

 Safeguarding: "Safeguarding at VE is everyone’s responsibility"

•  Ensure program participants are continuously sensitized about possible risks of child abuse, sexual/financial exploitation, prevention and response mechanisms.
• Ensure compliance with VE’s safeguarding policies and Code of Conduct in all programs, operations and practices.
• Report any child or adult safeguarding incidents in program operations for appropriate action and follow up.

Requirements

Qualifications

• Minimum of Diploma in any discipline with prior experience/exposure in research disciplines.
• Understanding of the elements of data quality.

Core competencies

• Flexibility to various work schedules.
• Adoptability to changing work demands.
• Ability to accurately operate mobile data collection technology.
• Passion in working with illiterate/poor people.
• Excessive movements within in rural settings.
• Translating the survey content from English into the local Language
• Must be a resident of Kisumu county.(Specifically  Turkana West Subcounty, Kakuma both Host and Refugee Camps Areas)

go to method of application »

Position Summary

• The Project Officer is a frontline implementation professional responsible for directly delivering Village Enterprise’s SPRINT digital Graduation methodology in assigned communities. The role manages the full participant and enterprise journey from community entry and targeting through digital learning, business formation, savings, coaching, financial and market linkages, and graduation follow-up while maintaining strong participant engagement and implementation quality.
• Each Project Officer is expected to support the establishment of approximately 300–600 businesses during a 16-month implementation cycle, subject to approved country and project targets, geographical conditions, and resourcing. The role reports to the Program Officer, works independently across dispersed field locations, and coordinates community Tech Champions and partners without holding formal line-management responsibility unless specifically delegated.

Responsibilities

SPRINT Delivery & Participant Journey (35%)

• Translate approved implementation plans into weekly and monthly community activity schedules and deliver all assigned SPRINT milestones.
• Lead community entry, geographic mapping, sensitization, targeting, verification, enrolment and group formation in line with approved protocols.
• Facilitate digital learning, entrepreneurship and livelihood training, savings group formation, coaching, mentoring, and market and financial inclusion linkages throughout the Graduation journey.
• Support establishment of approximately 300–600 viable group businesses per 16-month cycle, alongside corresponding savings groups and participant milestones specified in the approved plan.
• Track attendance, retention, participant progression, business functionality and savings-group performance; follow up promptly on participants needing additional support.
• Integrate gender equality, youth inclusion, climate resilience, participant agency and locally relevant adaptations within approved methodology.

Digital Facilitation & Tech Champion Support (30%)

• Use approved SPRINT digital learning platforms and tools as the primary delivery mechanism, supplemented by appropriate in-person support.
• Identify, orient, train and coach community Tech Champions to facilitate learning, use digital tools and provide sustainable peer support.
• Support participants to access and navigate digital content, address routine digital-literacy and connectivity barriers, and escalate technical failures
• Maintain accurate digital activity and participant records using approved systems; avoid unauthorized parallel tracking tools.
• Share user feedback and practical insights with Systems and Product & Innovation teams to improve usability and implementation effectiveness.

Program Quality, Monitoring & Adaptive Management (15%)

• Apply SPRINT implementation standards consistently across training, coaching, mentoring, savings and business support.
• Verify the completeness, accuracy and timeliness of participant and enterprise data, collaborating with MEL on spot checks and data-quality corrections.
• Use approved dashboards and monitoring findings to identify lagging groups, weak businesses, attendance gaps and emerging implementation risks.
• Document participant feedback, delivery innovations and lessons learned; propose feasible improvements without independently changing core methodology or eligibility rules.

Community Engagement & Local Partnerships (10%)

• Maintain trusted working relationships with participants, community leaders, local administrators, private-sector actors and relevant service providers.
• Coordinate local stakeholder engagement and facilitate practical financial, input, business and market linkages for participant groups.
• Represent Village Enterprise in routine community and local government forums within delegated authority, escalating strategic commitments or sensitive issues.

Field Resources, Grants & Reporting (10%)

• Plan and account for approved field activities, transport, materials and other resources, demonstrating value for money.
• Coordinate with Finance and the Program Officer to verify participant grant readiness, support timely disbursement, reconcile grant records and flag failed or outstanding payments.
• Submit accurate and timely weekly and monthly progress updates against assigned milestones, business and savings-group targets, and participant outcomes.
• Maintain organized supporting records for field verification, donor visits and audits; promptly flag operational constraints and budget variances.

Safeguarding, Inclusion & Risk Management (10%)

• Safeguarding: "Safeguarding at VE is everyone's responsibility":
• You are expected to actively contribute to creating a safe, respectful, and inclusive environment for all programme participants, particularly children and other vulnerable individuals. Your responsibilities include:
• Field-Level Safeguarding Implementation: fully implement safeguarding requirements in the field and that programme participants understand safeguarding prevention measures and reporting mechanisms.
• Regular Safeguarding Spot Checks: Conduct regular spot checks using the safeguarding spot check tool in Taro works and update the tool with accurate data.
• Safeguarding Awareness: Continuously sensitize programme participants on safeguarding risks, including child abuse, sexual exploitation and abuse, harassment, financial exploitation, and other forms of harm. Ensure participants understand the available safeguarding reporting channels and procedures for escalating concerns.
• Compliance with Safeguarding Standards: Comply with and promote adherence to VE’s safeguarding policies, Code of Conduct, and relevant safeguarding procedures across all programme activities, interactions, and practices.
• Reporting stickers: ensure that all the groups have access to reporting stickers and are properly displayed.
• Reporting and Escalation: Promptly report any suspected or actual safeguarding concerns or incidents involving children, adults, staff, or partners encountered in the course of work, using the organisation’s established reporting channels. Cooperate with authorized follow-up processes as required.
• Promoting and Maintaining a Safe Environment: Contribute to creating and maintaining a safe environment for children, adults at risk, staff, and other individuals encountered through work. Uphold dignity, respect, and safety in all interactions, and remain vigilant to potential safeguarding risks, taking appropriate action in line with organisational policies and procedures.
• Identify routine field risks and take authorized mitigating action; escalate serious compliance, security, reputational or implementation concerns promptly.

Requirements

Required Qualifications

• University degree or equivalent qualification in development, business, social sciences, agriculture, project management or a related field; equivalent relevant experience may be considered.
• At least three years of relevant community-based development or NGO program implementation experience.
• Experience in Poverty Graduation, livelihoods, enterprise development, savings groups or market systems development is strongly desirable.
• Comfort facilitating digital learning and supporting community users of technology; familiarity with Salesforce, TaroWorks, dashboards or similar systems is an advantage.
• Strong community facilitation, stakeholder engagement, written reporting, data quality and independent field problem-solving skills. ·
• Proficiency in the working language(s) of the duty station; relevant local languages are an advantage. Ability to travel extensively to rural and remote communities.

Core Competencies

• Participant-centred facilitation and inclusion; digital confidence and adaptability.
• Strong field execution, ownership of targets and disciplined follow-through.
• Data-driven problem-solving and continuous improvement.
• Collaboration, integrity, sound judgment and effective local stakeholder relations.
• Commitment to Village Enterprise values: Ubuntu, Passion, Integrity, Innovation and Sustainability.
• Be a resident of Kina, Cherab and Isiolo Central Areas.

go to method of application »

About the Job:

• Village Enterprise seeks a full-time staff member to collect data in Turkana county and contribute to the success of the organization. The Enumerator is a self-driven, self-sufficient staff member, who excels at data collection, while also critically analyzing all the surveys and providing feedback to M&E.

Responsibilities

Key Result Areas

• Data collection on the core program and all studies as designed by the M&E Team
• Business and BSG spot-checks
• Monthly reports on key findings in the field
• Attend all trainings as will be required by the M&E team.
• Data entry as may be required by the M&E team.
• Community liaison

Data collection expectations:

• Supply accurate data collected from the field, at baseline, midline and end line as required by the M&E Team.
• Provide weekly reports on any challenges encountered during the process of data collection.
• Share best practices seen in the field for program improvement.
• Upload data immediately. ∙ Double-checking and synchronizing all collected data on a daily basis.

Business and BSG Spot-check Expectation:

• Conduct BSG and Business spot-checks as allocated by the M&E Team.

Monthly reports Expectations:

• Supply accurate monthly reports to the M&E Team
• Data entry expectations:
• Enter accurate and reliable information. Falsified Information is means for immediate dismissal.
• Submit and upload data in a timely manner.

Community Liaison:

• Expected to represent the interest of the organization at all times in a professional manner.
• Expected to explain to any Government official that they may meet what Village Enterprise does and what role they are playing in this specific community.

 Safeguarding: "Safeguarding at VE is everyone’s responsibility"

•  Ensure program participants are continuously sensitized about possible risks of child abuse, sexual/financial exploitation, prevention and response mechanisms.
• Ensure compliance with VE’s safeguarding policies and Code of Conduct in all programs, operations and practices.
• Report any child or adult safeguarding incidents in program operations for appropriate action and follow up.

Requirements

Qualifications

• Minimum of Diploma in any discipline with prior experience/exposure in research disciplines.
• Understanding of the elements of data quality.

Core competencies

• Flexibility to various work schedules.
• Adoptability to changing work demands.
• Ability to accurately operate mobile data collection technology.
• Passion in working with illiterate/poor people.
• Excessive movements within in rural settings.
• Translating the survey content from English into the local Language
• Must be a resident of Kisumu county.(Specifically  Kina, Cherab and Isiolo Central Areas)

go to method of application »

About the Job:

• Village Enterprise seeks a full-time staff member to collect data in Turkana county and contribute to the success of the organization. The Enumerator is a self-driven, self-sufficient staff member, who excels at data collection, while also critically analyzing all the surveys and providing feedback to M&E.

Responsibilities

Key Result Areas

• Data collection on the core program and all studies as designed by the M&E Team
• Business and BSG spot-checks
• Monthly reports on key findings in the field
• Attend all trainings as will be required by the M&E team.
• Data entry as may be required by the M&E team.
• Community liaison

Data collection expectations:

• Supply accurate data collected from the field, at baseline, midline and end line as required by the M&E Team.
• Provide weekly reports on any challenges encountered during the process of data collection.
• Share best practices seen in the field for program improvement.
• Upload data immediately. ∙ Double-checking and synchronizing all collected data on a daily basis.

Business and BSG Spot-check Expectation:

• Conduct BSG and Business spot-checks as allocated by the M&E Team.

Monthly reports Expectations:

• Supply accurate monthly reports to the M&E Team
• Data entry expectations:
• Enter accurate and reliable information. Falsified Information is means for immediate dismissal.
• Submit and upload data in a timely manner.

Community Liaison:

• Expected to represent the interest of the organization at all times in a professional manner.
• Expected to explain to any Government official that they may meet what Village Enterprise does and what role they are playing in this specific community.

 Safeguarding: "Safeguarding at VE is everyone’s responsibility"

•  Ensure program participants are continuously sensitized about possible risks of child abuse, sexual/financial exploitation, prevention and response mechanisms.
• Ensure compliance with VE’s safeguarding policies and Code of Conduct in all programs, operations and practices.
• Report any child or adult safeguarding incidents in program operations for appropriate action and follow up.

Requirements

Qualifications

• Minimum of Diploma in any discipline with prior experience/exposure in research disciplines.
• Understanding of the elements of data quality.

Core competencies

• Flexibility to various work schedules.
• Adoptability to changing work demands.
• Ability to accurately operate mobile data collection technology.
• Passion in working with illiterate/poor people.
• Excessive movements within in rural settings.
• Translating the survey content from English into the local Language
• Must be a resident of Kisumu county.(Specifically  from Seme Subcounty, Kombewa Areas

go to method of application »

About the Job:

• Village Enterprise seeks a full-time staff member to collect data in Turkana county and contribute to the success of the organization. The Enumerator is a self-driven, self-sufficient staff member, who excels at data collection, while also critically analyzing all the surveys and providing feedback to M&E.

Responsibilities

Key Result Areas

• Data collection on the core program and all studies as designed by the M&E Team
• Business and BSG spot-checks
• Monthly reports on key findings in the field
• Attend all trainings as will be required by the M&E team.
• Data entry as may be required by the M&E team.
• Community liaison

Data collection expectations:

• Supply accurate data collected from the field, at baseline, midline and end line as required by the M&E Team.
• Provide weekly reports on any challenges encountered during the process of data collection.
• Share best practices seen in the field for program improvement.
• Upload data immediately. ∙ Double-checking and synchronizing all collected data on a daily basis.

Business and BSG Spot-check Expectation:

• Conduct BSG and Business spot-checks as allocated by the M&E Team.

Monthly reports Expectations:

• Supply accurate monthly reports to the M&E Team
• Data entry expectations:
• Enter accurate and reliable information. Falsified Information is means for immediate dismissal.
• Submit and upload data in a timely manner.

Community Liaison:

• Expected to represent the interest of the organization at all times in a professional manner.
• Expected to explain to any Government official that they may meet what Village Enterprise does and what role they are playing in this specific community.

 Safeguarding: "Safeguarding at VE is everyone’s responsibility"

•  Ensure program participants are continuously sensitized about possible risks of child abuse, sexual/financial exploitation, prevention and response mechanisms.
• Ensure compliance with VE’s safeguarding policies and Code of Conduct in all programs, operations and practices.
• Report any child or adult safeguarding incidents in program operations for appropriate action and follow up.

Requirements

Qualifications

• Minimum of Diploma in any discipline with prior experience/exposure in research disciplines.
• Understanding of the elements of data quality.

Core competencies

• Flexibility to various work schedules.
• Adoptability to changing work demands.
• Ability to accurately operate mobile data collection technology.
• Passion in working with illiterate/poor people.
• Excessive movements within in rural settings.
• Translating the survey content from English into the local Language
• Must be a resident of Busia county.(Specifically  from Bunyala, Lugale and Township Areas)

go to method of application »

Position Summary

• The Project Officer is a frontline implementation professional responsible for directly delivering Village Enterprise’s SPRINT digital Graduation methodology in assigned communities. The role manages the full participant and enterprise journey from community entry and targeting through digital learning, business formation, savings, coaching, financial and market linkages, and graduation follow-up while maintaining strong participant engagement and implementation quality.
• Each Project Officer is expected to support the establishment of approximately 300–600 businesses during a 16-month implementation cycle, subject to approved country and project targets, geographical conditions, and resourcing. The role reports to the Program Officer, works independently across dispersed field locations, and coordinates community Tech Champions and partners without holding formal line-management responsibility unless specifically delegated.

Responsibilities

SPRINT Delivery & Participant Journey (35%)

• Translate approved implementation plans into weekly and monthly community activity schedules and deliver all assigned SPRINT milestones.
• Lead community entry, geographic mapping, sensitization, targeting, verification, enrolment and group formation in line with approved protocols.
• Facilitate digital learning, entrepreneurship and livelihood training, savings group formation, coaching, mentoring, and market and financial inclusion linkages throughout the Graduation journey.
• Support establishment of approximately 300–600 viable group businesses per 16-month cycle, alongside corresponding savings groups and participant milestones specified in the approved plan.
• Track attendance, retention, participant progression, business functionality and savings-group performance; follow up promptly on participants needing additional support.
• Integrate gender equality, youth inclusion, climate resilience, participant agency and locally relevant adaptations within approved methodology.

Digital Facilitation & Tech Champion Support (30%)

• Use approved SPRINT digital learning platforms and tools as the primary delivery mechanism, supplemented by appropriate in-person support.
• Identify, orient, train and coach community Tech Champions to facilitate learning, use digital tools and provide sustainable peer support.
• Support participants to access and navigate digital content, address routine digital-literacy and connectivity barriers, and escalate technical failures
• Maintain accurate digital activity and participant records using approved systems; avoid unauthorized parallel tracking tools.
• Share user feedback and practical insights with Systems and Product & Innovation teams to improve usability and implementation effectiveness.

Program Quality, Monitoring & Adaptive Management (15%)

• Apply SPRINT implementation standards consistently across training, coaching, mentoring, savings and business support.
• Verify the completeness, accuracy and timeliness of participant and enterprise data, collaborating with MEL on spot checks and data-quality corrections.
• Use approved dashboards and monitoring findings to identify lagging groups, weak businesses, attendance gaps and emerging implementation risks.
• Document participant feedback, delivery innovations and lessons learned; propose feasible improvements without independently changing core methodology or eligibility rules.

Community Engagement & Local Partnerships (10%)

• Maintain trusted working relationships with participants, community leaders, local administrators, private-sector actors and relevant service providers.
• Coordinate local stakeholder engagement and facilitate practical financial, input, business and market linkages for participant groups.
• Represent Village Enterprise in routine community and local government forums within delegated authority, escalating strategic commitments or sensitive issues.

Field Resources, Grants & Reporting (10%)

• Plan and account for approved field activities, transport, materials and other resources, demonstrating value for money.
• Coordinate with Finance and the Program Officer to verify participant grant readiness, support timely disbursement, reconcile grant records and flag failed or outstanding payments.
• Submit accurate and timely weekly and monthly progress updates against assigned milestones, business and savings-group targets, and participant outcomes.
• Maintain organized supporting records for field verification, donor visits and audits; promptly flag operational constraints and budget variances.

Safeguarding, Inclusion & Risk Management (10%)

• Safeguarding: "Safeguarding at VE is everyone's responsibility":
• You are expected to actively contribute to creating a safe, respectful, and inclusive environment for all programme participants, particularly children and other vulnerable individuals. Your responsibilities include:
• Field-Level Safeguarding Implementation: fully implement safeguarding requirements in the field and that programme participants understand safeguarding prevention measures and reporting mechanisms.
• Regular Safeguarding Spot Checks: Conduct regular spot checks using the safeguarding spot check tool in Taro works and update the tool with accurate data.
• Safeguarding Awareness: Continuously sensitize programme participants on safeguarding risks, including child abuse, sexual exploitation and abuse, harassment, financial exploitation, and other forms of harm. Ensure participants understand the available safeguarding reporting channels and procedures for escalating concerns.
• Compliance with Safeguarding Standards: Comply with and promote adherence to VE’s safeguarding policies, Code of Conduct, and relevant safeguarding procedures across all programme activities, interactions, and practices.
• Reporting stickers: ensure that all the groups have access to reporting stickers and are properly displayed.
• Reporting and Escalation: Promptly report any suspected or actual safeguarding concerns or incidents involving children, adults, staff, or partners encountered in the course of work, using the organisation’s established reporting channels. Cooperate with authorized follow-up processes as required.
• Promoting and Maintaining a Safe Environment: Contribute to creating and maintaining a safe environment for children, adults at risk, staff, and other individuals encountered through work. Uphold dignity, respect, and safety in all interactions, and remain vigilant to potential safeguarding risks, taking appropriate action in line with organisational policies and procedures.
• Identify routine field risks and take authorized mitigating action; escalate serious compliance, security, reputational or implementation concerns promptly.

Requirements

Required Qualifications

• University degree or equivalent qualification in development, business, social sciences, agriculture, project management or a related field; equivalent relevant experience may be considered.
• At least three years of relevant community-based development or NGO program implementation experience.
• Experience in Poverty Graduation, livelihoods, enterprise development, savings groups or market systems development is strongly desirable.
• Comfort facilitating digital learning and supporting community users of technology; familiarity with Salesforce, TaroWorks, dashboards or similar systems is an advantage.
• Strong community facilitation, stakeholder engagement, written reporting, data quality and independent field problem-solving skills. ·
• Proficiency in the working language(s) of the duty station; relevant local languages are an advantage. Ability to travel extensively to rural and remote communities.

Core Competencies

• Participant-centred facilitation and inclusion; digital confidence and adaptability.
• Strong field execution, ownership of targets and disciplined follow-through.
• Data-driven problem-solving and continuous improvement.
• Collaboration, integrity, sound judgment and effective local stakeholder relations.
• Commitment to Village Enterprise values: Ubuntu, Passion, Integrity, Innovation and Sustainability.
• Be a resident of Turkana West Subcounty, Kakuma Municipality.

go to method of application »

Role Puorpose:

• The Chief People & Culture Officer is a strategic executive responsible for developing and leading a people-centred organisational strategy that enables the achievement of the organisation's mission, strategic priorities, and growth objectives.
• The CPCO serves as a trusted advisor to the CEO, Executive Leadership Team, and Board, ensuring that organisational culture, leadership effectiveness, workforce planning, talent development, employee engagement, diversity, equity and inclusion, safeguarding, and people operations align with organisational goals. The role champions a high-performance, values-driven culture while ensuring compliance, risk management, and workforce sustainability.

Responsibilities

Strategic Leadership

• Develop and implement a comprehensive global People & Culture Strategy aligned with the organisational strategic plan.
• Advise the CEO and Board on workforce trends, organisational capabilities, succession risks, and culture-related issues.
• Translate organisational priorities into people-related initiatives and measurable outcomes.
• Lead workforce planning to ensure the organisation has the capabilities required for current and future strategic objectives.
• Establish people metrics and analytics that support evidence-based decision-making.
• Drive transformation initiatives, change management programmes, and organisational redesign efforts.

Culture, Values and Employee Experience

• Serve as the chief steward of organisational culture, mission, and values.
• Design programmes that strengthen employee engagement, trust, inclusion, collaboration, and well-being.
• Foster a workplace culture characterised by accountability, innovation, belonging, and psychological safety.
• Conduct regular organisational climate assessments and employee engagement surveys.
• Lead initiatives that improve employee experience across the entire employee lifecycle.
• Partner with leaders to embed organisational values into daily behaviours and decision-making.

Leadership Development and Succession Planning

• Develop organisational leadership capability at all levels.
• Establish robust leadership development frameworks and programmes.
• Lead executive coaching and leadership assessment initiatives.
• Design succession planning processes for critical positions.
• Build talent pipelines for future leadership and technical expertise.

Talent Acquisition and Workforce Planning

• Lead global recruitment and talent acquisition strategies.
• Ensure the organisation attracts, assesses, hires, and retains high-performing talent.
• Develop employer branding and talent marketing strategies.
• Establish workforce planning methodologies linked to organisational growth plans.
• Oversee recruitment processes, workforce forecasting, and talent mobility programmes.

Organisational Design and Effectiveness

• Lead organisational structure reviews and workforce optimisation initiatives.
• Design scalable organisational systems, roles, career frameworks, and job architectures.
• Ensure effective resource allocation and workforce deployment across countries and functions.
• Drive process improvements that enhance efficiency and collaboration.
• Develop performance management frameworks that support organisational effectiveness.

Performance Management and Talent Development

• Lead organisational performance management systems.
• Ensure objectives, competencies, and performance expectations are aligned across the organisation.
• Establish learning and development strategies that address capability gaps.
• Oversee talent review and career development programmes.
• Create systems that encourage continuous feedback and accountability.

Compensation, Benefits and Total Rewards

• Develop competitive global compensation and benefits strategies.
• Ensure equitable and market-aligned compensation structures.
• Oversee executive compensation recommendations.
• Conduct regular salary benchmarking and reward reviews.
• Develop recognition programmes that reinforce organisational values.

Human Resources Operations and Compliance

• Ensure compliance with employment legislation and regulations across all jurisdictions.
• Oversee HR policies, procedures, systems, and controls.
• Lead HR technology strategy and HR information systems.
• Establish appropriate governance mechanisms and people-related risk management frameworks.
• Ensure data privacy, confidentiality, and record-keeping compliance.

Employee Relations, Safeguarding and Risk Management

• Lead employee relations strategy and issue resolution.
• Oversee safeguarding, workplace investigations, ethics, and misconduct processes.
• Ensure effective grievance and disciplinary frameworks.
• Manage organisational risks related to people, culture, and conduct.
• Promote a safe, respectful, and healthy workplace environment.

Safeguarding

• Champion a culture where safeguarding is everyone's responsibility by leading by example and promoting Village Enterprise's commitment to safeguarding across the Kenya Country Programme.
• Ensure the effective implementation of and compliance with Village Enterprise's safeguarding policies, standards, and procedures by staff, partners, contractors, and programme participants.
• Foster a safe and accountable environment by ensuring safeguarding risks are proactively identified, mitigated, and integrated into programme design, implementation, and organizational processes.
• Ensure that safeguarding concerns and incidents are promptly reported, managed, and escalated in accordance with Village Enterprise's safeguarding policies, and support safeguarding investigations and disciplinary processes as required.

Key Performance Metrics

• Safeguarding case resolution: 100% of concerns investigated independently; average resolution within 30 days.
• Leadership pipeline: identified successor for every L8+/ G9+ roles; succession risk score reported quarterly to Board.
• Employee engagement score: year-on-year improvement; field staff engagement gap versus HQ below 10 percentage points.
• Employment law compliance: zero material violations across all jurisdictions.
• Talent retention: voluntary turnover below sector benchmark; key person risk mitigated through cross-training.

Requirements

Education:

• Master's degree in Human Resources, Organisational Psychology, Business Administration, Industrial Psychology, Law, Leadership, or related field. or MBA/ advanced leadership qualification.
• Professional Certifications preferred: SHRM-SCP, CHRP, FCIPD, CIPD

Experience

• Minimum 15 years of progressive People & Culture, Human Resources, or Organisational Development experience.
• At least 8 years in senior leadership roles.
• Experience leading global or multi-country teams.
• Proven experience supporting Boards and executive leadership teams.
• Demonstrated success in organisational transformation and culture change initiatives.
• International NGO, social enterprise, development sector, or multinational experience.
• Experience supporting rapid organisational growth.

Core Competencies

Strategic Competencies

• Enterprise Strategy and Organisational Effectiveness: Enterprise thinking, organisational design, workforce planning and change leadership.
• Governance and Risk Management: Governance frameworks, risk mitigation, regulatory compliance and strategic oversight.

Leadership Competencies

• Executive Leadership and Influence: Executive presence, influence, negotiation, stakeholder management and relationship building.
• People Leadership and Decision-Making: Strategic decision-making, coaching, mentoring and developing others.

Technical Competencies

• Talent and Performance Management: Talent management, performance management, workforce analytics and data-driven decision-making.
• HR Operations and Employee Relations: Labour law and compliance, compensation and benefits, safeguarding and employee relations.

Personal Attributes

• Ethical and Inclusive Leadership: Integrity, ethical leadership, emotional intelligence and cultural sensitivity.
• Personal Effectiveness and Innovation: Resilience, adaptability, innovation and accountability.

go to method of application »

Role Puorpose:

• The Chief Impact Officer is accountable to the CEO for Village Enterprise's organization-wide evidence agenda — ensuring that monitoring, evaluation, research, knowledge management, and cost-effectiveness work as one coherent system that credibly demonstrates and improves the organization's impact.
• The role provides unified strategic leadership across the Monitoring, Evidence & Learning (MEL) and Research functions, and is accountable for translating that combined evidence base into knowledge products, research partnerships, donor and policy narratives, and thought leadership that strengthen Village Enterprise's positioning, funding, and influence.
• The role bridges technical rigor and organizational strategy: it sets the standards by which Village Enterprise measures and communicates what works, integrates evidence into decision-making at every level, and represents Village Enterprise's evidence base externally to donors, governments, and the wider development sector.

Responsibilities

Unified Impact & Evidence Strategy

• Set and lead Village Enterprise's organization-wide impact and evidence strategy, integrating MEL and Research into a single coherent agenda aligned with organizational strategy.
• Partner with the Chief Programs Officer and Executive Leadership Team to ensure evidence, measurement, and learning priorities inform organizational strategy, annual planning, and major cross-functional decisions.
• Own the organization's overarching learning agenda, ensuring the Global Head of MEL's and Global Head of Research's respective agendas are complementary, non-duplicative, and mutually reinforcing.
• Advise the CEO and Executive Leadership Team, on impact performance, evidence strength, and strategic trade-offs.

Leadership of the MEL and Research Functions

• Provide clear strategic direction, priorities, and performance expectations to the Global Head of MEL and Global Head of Research, holding both accountable for the quality, timeliness, and rigor of their respective functions.
• Approve organization-wide measurement frameworks, research priorities, and major changes to MEL or research methodology recommended by direct reports.
• Resolve trade-offs between monitoring, research, and analytics priorities where they compete for organizational resources or attention.
• Build a high-performing, collaborative Impact, Research & Learning leadership team, with clear roles and shared accountability for organization-wide evidence quality.

Knowledge Management & Organizational Learning

• Own Village Enterprise's unified knowledge management and organizational learning strategy, integrating outputs from MEL and Research into a single, coherent knowledge architecture accessible across the organization.
• Institutionalize organization-wide learning mechanisms — such as evidence syntheses, cross-country learning forums, and leadership learning reviews — that connect field implementation, monitoring, research, and strategy.
• Build organizational capacity and culture for evidence use through coaching, training, and leadership engagement, ensuring evidence leads to documented decisions and adaptations.

Research Partnerships & Institutional Relationships

• Own Village Enterprise's strategy for institutional research partnerships, including relationships with academic institutions, evaluation firms, and research networks, ensuring these partnerships align with organizational priorities and evidence gaps.
• Represent Village Enterprise in high-level research, evaluation, and academic partnership discussions, complementing the Head of Research's operational management of individual partnerships.
• Identify strategic opportunities to strengthen Village Enterprise's standing within the poverty graduation and livelihoods research community.

Evidence for Fundraising, Policy & Thought Leadership

• Partner with the Chief Development Officer and business development teams to translate Village Enterprise's evidence base into compelling donor narratives and proposal content, owning the technical and evidence framing while Development owns the donor relationship and funding ask.
• Serve as Village Enterprise's principal external voice on impact, evidence, and learning, representing the organization at sector conferences, policy forums, and donor and government engagements.
• Own the organization's thought leadership agenda on evidence and impact, shaping publications and external positioning, in partnership with the Global Director of Strategy, Policy & Advocacy.
• Ensure evidence used in fundraising, policy, and external communications is accurate, appropriately caveated, and consistent with what MEL and Research can credibly support.

People, Partnership & Resource Management

• Lead, manage, coach, and develop the team, supporting their growth and the development of their respective teams.
• Own the Impact, Research & Learning department's budget, workplans, and resource allocation across MEL and Research.
• Build strong cross-functional relationships with Programs, Finance, Development, Technology/Systems, Government Relations & Technical Assistance, and country teams.

Safeguarding

• Champion a culture where safeguarding is everyone's responsibility by leading by example and promoting Village Enterprise's commitment to safeguarding across the Kenya Country Programme.
• Ensure the effective implementation of and compliance with Village Enterprise's safeguarding policies, standards, and procedures by staff, partners, contractors, and programme participants.
• Foster a safe and accountable environment by ensuring safeguarding risks are proactively identified, mitigated, and integrated into programme design, implementation, and organizational processes.
• Ensure that safeguarding concerns and incidents are promptly reported, managed, and escalated in accordance with Village Enterprise's safeguarding policies, and support safeguarding investigations and disciplinary processes as required.

Key Performance Metrics

• Organization-wide evidence and learning strategy delivered against agreed milestones.
• Quality and consistency of evidence used in donor proposals and external communications, as assessed through internal review.
• Growth and health of institutional research partnerships (number, quality, and strategic fit).
• Knowledge management adoption: use of the centralized knowledge hub and learning products across country and functional teams.
• Engagement, retention, and development of the Head of MEL, Head of Research, and their teams.
• Village Enterprise's evidence represented in sector, policy, or donor forums.

Requirements

Education:

• Advanced degree (Master's or PhD) in economics, statistics, international development, public policy, or a related quantitative field.
• Direct experience in poverty graduation, livelihoods, or economic inclusion programming.
• Experience in building a department and integration in a matrix working structure 
• Familiarity with results-based or outcomes-based financing and institutional donor evidence requirements

Experience

• 15+ years of progressively senior leadership experience in monitoring, evaluation, research, or evidence-related roles, including at least 4 years at senior director, vice-president, or equivalent executive level.
• Demonstrated experience leading technical evidence functions (MEL and/or research) and translating evidence into organizational strategy, funding, and external positioning.
• Proven track record managing senior technical leaders and multidisciplinary, geographically dispersed teams.
• Strong understanding of monitoring and evaluation methods, experimental and quasi-experimental research design, and cost-effectiveness analysis.
• Experience supporting major donor proposals and cultivating research or institutional partnerships.
• Excellent written and verbal communication skills, with the ability to translate complex technical findings into executive, donor, government, and Board-level messages.
• Experience representing an organization externally in sector, policy, or academic forums.