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  • Posted: Feb 24, 2023
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Doorman

    As a Doorman, you will be at the front, waiting by the doorstep ready with a dashing smile, magnificent personality and a helping hand receiving and ushering in our guests here at Fairmont Mount Kenya Safari Club. Your energy and exceptional personality along with your knowledge of the hotel services and the local area will create a lasting memory for our guests?

    Does this sound like an exciting opportunity for you? Do you feel you match the criteria above and are able to

    What's in it for you:

    • Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    • Working with a hotel rich in history and known for exemplary services while growing your career
    • Employee Benefits Card offering discounted rates in Accor Worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

    What will you be doing:

    • Provides all arriving guests with a warm welcome
    • Timely delivery of guests’ luggage, messages and any other items for delivery within the property.
    • Assist the front office team with check-ins/outs as needed
    • Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests.
    • Personalize guests’ orientation of their room in a professional, friendly and engaging way.
    • Proficient in providing clear and concise treatment introduction and product benefits to the client.

    Your experience and skills include:

    • Previous experience in a luxury property in a similar role
    • Ability to prioritize and execute guest requests through strong organizational skills
    • Minimum 1-2 years’ experience in a similar role in a 5 star hotel.
    • Proficiency in English where additional languages are an added advantage.
    • Operational knowledge of Opera and MS Office Applications

    go to method of application »

    Pastry Chef

    What's in it for you:

    • Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    • Working with a hotel rich in history and known for exemplary services while growing your career
    • Employee Benefits Card offering discounted rates in Accor Worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

    What will you be doing:

    • Work closely with the Executive Sous Chef to curate, plan and supervise all stages of the food at all banquet events in a cost-effective, safe manner to meet as well as exceed customer expectations and attract future business.
    • Supervise pastry kitchen employees, schedule and train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend discipline, as appropriate.
    • Assist in creation and planning of menus and implement changes to continue to attract business
    • Supervise the daily production of food for all the catered events; control food and labour costs, ensure preparation, plating and presentation standards are maintained, the appropriate quantity of food is prepared and safety standards and regulations are followed to provide top quality food.
    • Display leadership, training and mentorship to the pastry team
    • Provide training and development for culinary team members
    • Preparing quality pastry items such as: breakfast breads and pastries, desserts, sorbets, creams, ganache, amenities, displays, and centerpieces, as well as creating memorable guest requests

    We invite you to bring your passion for pastry to our hotel as the Pastry Chef. We are all about turning moments into memories for our guests and colleagues here at our Hotel.

    Your experience and skills include:

    • University degree preferable in Hospitality or Culinary management
    • Minimum 3  years of relevant experience in a luxurious property 
    • Strong experience in Pastry & Bakery
    • Creative mind
    • Creative and passionate about food and customer service
    • Able to work in a high-pressure environment
    • Excellent interpersonal and communication skills; a team
    • Hands-on management style with ability to prioritize and lead through example
    • Excellent organizational and communication skills
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Strong interpersonal and problem solving abilities
    • Ability to work cohesively and collaboratively as part of a team

    Method of Application

    Use the link(s) below to apply on company website.

     

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