Vacancies at Q-Sourcing Servtec Group

Job summary:

Responsible for creating suitable travel options/destinations. In addition, they customize trips to domestic or international destinations, tours, accommodation, transport, insurance and fares.

DUTIES & RESPONSIBILITIES:

• Research, explore, study and package different travel destinations
• Research and study clients’ specifications and wishes then suggest suitable travel options that best suits their needs
• Supervise the Tours & Travel Consultant team members
• Manage the department’s Tours and Travel budget
• Develop and execute innovative Tour and Travel programs/plans that attract customers
• Develop and maintain strategic relationships with the relevant stakeholders in the hospitality industry
• Develop and implement sales strategies to generate more revenue
• Generate weekly, monthly and quarterly departmental reports
• Set and deliver targets
• Assist in recruiting, training and mentoring the Tours & Travel team
• Offer and promote different services and offerings
• Attend webinars, conferences and other educational programs
• Track and prepare KPI reports
• Carry out any other duties as may be assigned from time to time

KNOWLEDGE, SKILLS, AND EXPERIENCE:

1. BA in Hospitality, Travel, Tourism, Business or similar relevant field
2. Minimum 2 years of experience as a Travel Consultant in leadership capacity within the tours consultancy department.
3. Must be a strategic thinker and a have strong negotiation skills
4. Possess a collaborative mindset and work well as part of a team
5. Superior time management abilities and capable of meeting deadlines
6. Excellent organizational skills and ability to multitask
7. Great interpersonal and communication skills
8. Up to date on industry trends, as well as laws and regulations
9. Ability to build strong relationships with stakeholders in the hospitality industry
10. Good business acumen

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Job summary:

Responsible for making and executing our marketing/advertising plans and campaigns with the aim of attracting high-potential clients.

DUTIES & RESPONSIBILITIES:

• Develop and execute innovative marketing programs/plans that attract customers
• Manage the department’s marketing budget
• Supervise the Sales & Marketing team members
• Oversee formulation of marketing strategy and its implementation (oversight of offline & online marketing)
• Develop and maintain strategic relationships with clients
• Collect industry data and use the insights to update our client’s marketing strategies
• Make daily schedule plans and allocate duties to team members
• Develop and implement sales strategies to generate more revenue
• Generate weekly, monthly and quarterly sales reports
• Set and deliver sales targets
• Assist in recruiting, training and mentoring the sales team.
• Carry out any other duties as may be assigned from time to time.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

1. Bachelor’s degree in Marketing, Public Relations, Mass Communication, or a closely related field
2. Familiar with the Tours & Travel industry with at least 2 years in a leadership capacity
3. Working knowledge of customer relationship management software (CRM), for instance HubSpot and SalesForce
4. Must be a strategic thinker and a have strong negotiation skills
5. Possess a collaborative mindset and work well as part of a team
6. Superior time management abilities and capable of meeting deadlines
7. Excellent organizational skills and ability to multitask
8. Up to date on industry trends, as well as laws and regulations
9. Ability to build strong relationships with clients and industry contacts
10. Good business acumen

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Job summary:

The HR & Admin Assistant will assist provide day to day HR and administration related functions.

DUTIES & RESPONSIBILITIES:

• Assist in staff recruitment and ensure proper induction of all new staff as per the Company’s standards.
• Review and optimise employee’s job description on a regular basis.
• Assist in maintaining an effective Human Resources Information System.
• Assist in facilitating annual and periodic staff performance appraisals from time to time to ensure optimisation of their performance.
• Assist in preparing annual staff budget.
• Assist in Procuring required company marketing merchandise.
• Assist in preparing and implementing annual staff training program
• Compile data for payroll processing.
• Compile data relating to staff annual leaves, or absence from work.
• Help to organize regular trainings for firefighting, first aid among others to minimize risks of accidents within the organization.
• Ensure company compliance with all statutory licenses and registrations.
• Help in coordinating staff welfare functions.
• Ensure adequate filing of all documents and files and manage department dead archives to protect the interest of the company.
• Coordinate and ensure proper utilisation of company equipment.
• Control and minimize communication costs of the company including telephone among others.
• Prepare within the set deadlines the necessary information, reports and statistics to the HR or the director.
• Carry out any other duties as may be assigned from time to time

KNOWLEDGE, SKILLS, AND EXPERIENCE:

1. Diploma/Degree in Human Resources or Business-related course.
2. Minimum 3 years of HR experience.
3. IHRM membership an added advantage
4. Excellent people management skills
5. Knowledge of employment laws required
6. Employee Relations experience required
7. Strong written & verbal communication skills required
8. Strong decision-making skills
9. Ability to interact with Senior Management
10. A high level of integrity required