Jobs at Old Mutual Kenya

Job Description

• This role assists clients telephonically or face to face, in accordance with business, process and compliance rules.
• The incumbent is individually accountable for achieving results through own efforts.
• This role requires less product and process knowledge than the Senior Consultant role.
• Provides telephonic and face-to-face service to customers and intermediaries.
• Delivers on daily production standards and adheres to service and quality standards.
• Adheres to business, process and compliance rules.
• Moderate (intermediate) to high level of technical knowledge.
• Partially multi skilled across product and process relevant to the business area.

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Job Description

The Bancassurance Manager leads the banca sales strategy for insurance products within the organization, focusing on maximizing sales through bank channels. Collaborating with internal stakeholders and banking partners with an aim of meeting revenue targets, ensuring regulatory compliance, enhancing market presence and customer satisfaction.

PRINCIPAL ACCOUNTABILITIES.

• Cultivate and maintain strong relationships with banking partners to promote bancassurance products.
• Collaborate with insurance providers to develop compelling product offerings tailored to customer needs.
• Conduct regular training sessions for bank staff to enhance product knowledge and sales.
•  Set up clear targets for sales and confronting poor performance when identified in order to ensure maximum productivity as well as motivating staff.
• Monitor Banks performance and addressing the reasons for failure to avoid unnecessary surprises in performance as well as implementation of strategies to take advantage of the opportunities unfolding.
• Conducts joint-field work with Branch Relationship Managers if necessary to support their endeavors in bringing in business.
• Set sales targets and performance goals for bancassurance sales teams.
• Monitor sales activities, track performance metrics, and provide regular reports to senior management.
• Implement effective sales strategies to maximize revenue generation and market penetration.
• Foster a customer-centric culture within the bancassurance team, emphasizing service quality and customer satisfaction.
• Address customer inquiries, complaints, and feedback in a timely and professional manner.

KNOWLEDGE AND EXPERIENCE.

Minimum education:

• Bachelor’s degree in business administration, Finance, or related field. Master’s degree preferred.
• Professional qualifications required i.e. AIIK or ACII

Experience:

• 8 years’ experience in management in a sales environment

SKILLS AND COMPETENCIES.

• Bachelor’s degree in business administration, Finance, or related field.
• Proven experience in bancassurance sales management or related roles within the financial services industry.
• In-depth knowledge of insurance products, regulations, and market trends.
• Strong leadership abilities with a demonstrated ability to motivate and inspire teams.
• Excellent communication, analytical, negotiation, and interpersonal skills.
• Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.