Careers at CDL Human Resource

Job Description

• We are looking for a highly organized, detail-oriented, and proactive Sales Representative to join our team. The successful candidate will be responsible for driving sales, managing customer relationships, facilitating product deliveries, handling collections and reconciliations and ensuring accurate reporting to support efficient sales and distribution operations.

KEY RESPONSIBILITIES: 

Product Delivery & Logistics

• Plan and follow time – and cost-effective delivery routes based on customer locations, using alternatives where needed
• Verify dispatched products and assets against the delivery book and accept custody by signing the dispatch book
• Deliver products accurately, safely and on time to vendors as per scheduled routes
• Adhere to food safety standards during handling, transit and delivery to prevent spoilage or loss

Sales Execution and Customer Engagement

• Execute daily sales activities within the assigned territory or route
• Take accurate customer orders and follow up to ensure fulfillment
• Achieve assigned daily, weekly and monthly targets
• Collect real time market intelligence including competitor activity and emerging trends

Cash Management and Reconciliation

• Collect customer payments in full and ensure accurate reconciliation in accordance with approved company procedures
• Monitor and follow up on outstanding orders and customer balances
• Reconcile daily collections against delivered orders and payment received
• Report any discrepancies, shortfalls or payment -related issues immediately

Reporting and System Use

• Submit daily sales, delivery and collection reports within the required timelines
• Report market developments, customer concerns, stock availability and operational challenges
• Ensure all transactions are accurately recorded and reconciled in the system
• Maintain accurate and up to date customer and sales records

Requirements

• Diploma or Certificate in Sales, Marketing, Business Administration or related field
• At least 2-3 years of experience in sales distribution, FMCG, fresh produce or related field
• Experience in route sales, product delivery and cash handling
• Good Communication, negotiation and customer service skills
• Ability to work in the field and meet daily sales and delivery targets
• Good numerical and record keeping skills
• Must be reliable, organized and customer focused

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JOB SUMMARY

• We are looking for a reliable, responsible and safety-conscious driver to join our team. The successful candidate will be responsible for the safe and timely transportation and delivery of fresh farm produce, ensuring proper handling of products, maintaining the assigned vehicle, supporting delivery operations and completing the required documentation and reports to ensure efficient logistics operations.

KEY RESPONSIBILITIES:

Product Care 

• Maintain the freshness and quality of produce during transport by following company protocols for handling
• Conduct pre-trip and post-trip inspections to ensure product is securely loaded and not damaged

Vehicle Maintenance 

• Regularly inspect the truck to ensure it is in good working order, including vehicle cleanliness
• Report any mechanical issues or maintenance needs on time

Fuel Management 

• Maintain proper fuel records and submit required documentation
• Report any unusual fuel consumption or discrepancies to the relevant supervisor
• Monitor and accurately record fuel consumption and mileage

Customer Interaction

• Provide excellent customer service by being courteous and professional when interacting with customers during deliveries
• Address any customer concerns regarding delivery or produce quality, and report back as needed

Assistance in Offloading

• Assist in offloading of products at delivery points, ensuring proper handling to prevent bruising or damage to the products

Requirements

• KSCE certificate or relevant certificate qualification (Minimum Educational Qualification)
• Must have a Valid Kenyan driving license
• At least 2 years of professional driving experience, preferably in delivery, FMCG, fresh produce or distribution in Nairobi
• Knowledge of vehicle maintenance and routine safety checks
• Ability to handle fresh produce carefully during loading, transportation and offloading
• Reliable, punctual, responsible and safety-conscious

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Job Description

Property Marketing

• Collect accurate property details, photos and videos.
• Prepare property adverts, brochures, flyers and social-media content.
• List properties on the company website and property portals.
• Ensure listings are accurate, attractive and regularly updated.

Lead Generation

• Actively identify potential buyers, tenants, landlords and investors.
• Make calls, send messages and conduct email/WhatsApp marketing.
• Develop relationships with corporates, embassies, NGOs, developers and individual clients.
• Generate new property listings from property owners.

Client Management

• Respond promptly to enquiries.
• Understand clients’ property requirements and budgets.
• Maintain a database of clients and prospects
• Follow up consistently until a transaction is completed.
• Maintain good relationships with past clients for referrals and repeat business.

Property Viewings

• Arrange and conduct property viewings.
• Qualify prospective clients before viewings where appropriate.
• Present properties professionally and highlight their key features.
• Obtain feedback after every viewing

Sales & Negotiations

• Identify serious prospects and move them through the sales pipeline.
• Facilitate negotiations between buyers, sellers, landlords and tenants.
• Prepare and follow up on offers, EOIs and other required documentation.
•  Coordinate with lawyers and other professionals until completion.

Requirements

• Good communication skills.
• Men are encouraged to apply.
• At least 5 years of experience in sales.

Benefits

• Attractive commission