Careers at Stratostaff

KEY RESPONSIBILITIES

• Assist in the safe movement of trucks within the loading bay.
• Conduct quality control checks, including density, temperature, and dip measurements.
• Ensure trucks are properly sealed upon completion of quality checks.
• Verify that all loaded trucks comply with safety requirements as outlined in the client’s checklist.
• Prepare and submit defect reports for non-compliant trucks to facilitate timely repairs and ensure adherence to client’s safety standards.
• Perform any other duties as may be assigned by the Depot Manager.
• Demonstrate integrity, respect, and responsiveness in the execution of all duties.
• Ensure proper sealing of trucks to prevent product loss, theft, and contamination.
• Collaborate effectively with the Dispatcher, Seals Issuer, Additivation Personnel, and Depot Manager to support smooth operations.
• Maintain vigilance during vehicle inspections to identify both obvious and subtle defects, including faulty sealing mechanisms.
• Ensure that product quality meets the required standards and promptly report any discrepancies prior to dispatch.
• Uphold the client’s brand image by maintaining accurate, complete, and well-organized documentation, while demonstrating professionalism, respect, and integrity in all interactions.

KEY COMPETENCIES

•   Attention to Detail:
•  Safety Awareness:
•  Technical Competence:
•  Integrity and Accountability
•  Communication Skills:
•  Teamwork and Collaboration:
•  Problem-Solving Skills:
•  Time Management and Reliability
•  Adaptability and Flexibility:
• Organizational Skills

Requirements

• Ordinary Diploma in Engineering.
• O-Level certificate with a minimum grade of C.
• Strong communication skills

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KEY RESPONSIBILITIES

Sales & Revenue Growth

• Achieve and exceed assigned sales targets for LPG and accessories within the territory.
• Implement territory sales plans to drive volume growth and profitability.
• Demonstrate hands-on capability in increasing sales volumes through structured route-to-market execution.

Territory & Channel Management

• Oversee and manage the assigned territory with daily performance monitoring.
• Serve as the primary point of contact for all LPG Channel-related matters within the territory, anticipating needs and addressing concerns promptly.
• Define and optimise the Route to Market to address market opportunities, including the right number of distributors, POS network mapping, and end-customer CVP delivery.
• Identify new market opportunities and expand market coverage across the assigned counties.
• Manage, develop, retain, and build loyalty among Channel Partners (Distributors and POS).
• Develop distributors’ logistics and sales capability for safe and sustainable growth.
• Vet, recruit, and onboard new distributors, supporting them in developing their networks of Points of Sale and indirect C&I customers.
• Collaborate with internal teams (marketing, operations, distribution, finance) to ensure client deliverables are met and issues are resolved.

Market Intelligence

• Gather, analyse, and share market and competitor intelligence to inform sales and marketing strategies.
• Monitor and understand Route to Market dynamics, distribution gaps, and competitive activity in the territory.

Account & Credit Management

•  Conduct regular field visits to existing and prospective channel members.
• Ensure timely collections and maintain healthy account balances across all channel partners.

Metal & Stock Management

• Monitor and optimise stock levels at Distributor and Points of Sale to maximise sales and prevent stock-outs or overstocking. 
•  Monitor the use of company assets (cages, cylinders, etc.) throughout the channel to ensure optimum control and return on investment.

Field Operations

• Conduct regular field visits to existing and prospective channel members
• Evaluate product placement, visibility, and merchandising standards across the territory.

Training & Support

• Coordinate and facilitate regular training sessions on customer service, LPG safety standards, and product knowledge for channel members.
• Coordinate, monitor performance of, and coach Distributor Sales Representatives (DSRs) assigned to the territory.

Reporting & Performance Tracking

• Submit daily sales reports and weekly commitment files.
• Monitor monthly targets and Month-to-Date (MTD) performance to ensure goal alignment and timely corrective action.

HSSE & Regulatory Compliance

• Ensure compliance with LN 100 and all applicable LPG industry regulations among distributors and POS.
• Promote LPG Safety Best Practices within all channel members.
• Champion the use of genuine LPG across the channel and key stakeholders in the territory, communicating risks created by illegal refilling activities.
• Ensure all business activities are conducted in full compliance with the company’s Code of Ethics.

KEY COMPETENCIES 

• Channel Sales & Distributor Management
• Route to Market Knowledge & Execution
• Volume Growth & Sales Performance Management
• Territory & Account Management
• Stock & Asset Management (Metal / Cylinder Tracking)
• LPG Product Knowledge & Safety Standards
• Training, Coaching & Capability Development
• Market Intelligence & Competitor Analysis
• HSSE Compliance & Ethical Conduct
• Reporting & Performance Tracking
• Strong Integrity & Compliance Mindset

Requirements

•  Bachelor’s degree in Business Administration, Marketing, or a related field.
• A minimum of 3 years’ experience in sales and marketing, and not more than 5 years’ total sales experience.
• Demonstrated understanding of route-to-market strategy and hands-on experience driving sales volume growth.
• Experience in the FMCG sector is strongly preferred; LPG industry experience is an added advantage.
• Must demonstrate strong values around ethics and compliance.
• Young, dynamic, and open to learning;
• Strong selling, negotiation, and relationship management skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Candidates must be willing to relocate to the assigned region;

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PURPOSE: 

Direct and coordinate all branch operations to increase sales, profitability, market share, as well as customer and employee satisfaction.

PRIMARY RESPONSIBILITIES:

• Direct all operational aspects of the branch, including customer service, human resource management, sales, workshop, and parts activities.
• Assess local market conditions, identify current and prospective sales opportunities for new vehicles, service and parts and work with the respective teams to close the opportunities.
• Work with the Sales Manager to prepare Branch New Vehicle Sales annual budgets.
• Work with the GM Parts to identify potential Parts sub-dealers in the region, where Simba Corp does not have a presence.
• With guidance from the General Managers at Head Office, enforce implementation of all functional policies and standard operating procedures at the branch.
• Maintain communication between the branch and Head Office by preparing and submitting daily, weekly, and month-end reports (as required) regarding operations and productivity. E.g. 
• Parts Reports: Sales, lost sales.
• Service Reports: WIP status, job cards opened.
• Sales Reports: sales activity, including pipeline and conversion ratio.
• Oversee branch financial management, including WIP management, debt collection/management and payment of suppliers in line with agreed terms.
• Certify all accounting documents, including LPOs, petty cash, daily banking, purchase, etc.
• Ensure that all departments are properly staffed and directed.
• Address employee and customer concerns promptly.
• Ensure all branch staff are adequately monitored and appraised as well as input into appraisals of branch management staff.
• In liaison with head office, interview potential staff members and ensure training of new hires.
• Hold weekly branch management meetings to update on various activities.
• Ensure branch departmental meetings are held weekly.
• Manage the branch facilities by closely working with the facilities department to ensure periodic workstation maintenance routines are carried out. 
• Oversee the security issues of the branch in accordance with the company’s security procedures.
• To maintain the health and safety standards within the premises in line with the company and statutory regulations.
• To maintain and continuously update the Quality Management System (QMS) in line with ISO9001:2015 requirements.
• Any other duties as assigned by immediate supervisor.

Requirements

PERSON SPECIFICATIONS

Academic Qualifications

• Bachelor’s degree.

Professional Qualifications

• N/A

Experience

• 10 years progressive experience in functional area. 
• 5 years of which should be at a management level.

Skills

• Knowledge of the company’s products and services.
• Demonstrated competence in profit and loss management to maximise financial performance of the branch.
• Experience monitoring the marketplace to identify business opportunities.
• Demonstrated understanding and application of effective selling strategies and techniques.
• Ability to work productively with a wide range of people.
• Aptitude in decision-making skills and working with numbers.
• Good communication and interpersonal skills.
• Aptitude in decision-making skills and working with numbers.
• Excellent verbal and written communication skills.
• Experience in collecting and analyzing data.
• A person of high integrity.
• Strong leadership capabilities.

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KEY RESPONSIBILITIES

 Territory Sales & Revenue Growth

• Achieve and exceed territory sales targets within the C&I segments, in line with the company’s LPG Sales Policy. 
• Drive volume growth and margin optimisation for LPG and related commercial solutions across the territory.

 Key Account Management

• Serve as the primary point of contact for all C&I-related matters within the assigned geographical territory, anticipating client needs and resolving concerns promptly.
•  Manage and grow relationships with regional hotel chains, restaurant groups, catering companies, and other commercial and industrial clients.
•  Conduct structured business reviews with key accounts to manage profitability and identify expansion opportunities.
• Ensure high levels of customer satisfaction, retention, and contract renewals.

Business Development

• Develop and manage an indicator portfolio (installers, architects, etc.) for Professional Bulk and Packed C&I markets to build a quality prospect pipeline.
• Prospect, vet, and onboard new bulk and packed C&I accounts within the territory, ensuring compliance with applicable LPG sales policy and all legal and technical constraints.
• Develop strategic partnerships with high-volume and multi-branch establishments.
• Recruit new clients and identify new project opportunities within the assigned territory.

Account & Credit Management

•  Oversee Trade Accounts Receivables (TAR) in line with approved credit policies.
• Ensure timely collections and effective credit risk management across all C&I accounts.

 Market Intelligence & Competitive Analysis

• Monitor market trends, competitor activities, pricing structures, and customer consumption patterns within the territory.
• Provide insights and recommendations to enhance competitive positioning and pricing strategies. 

Supply & Demand Coordination

• Collaborate with operations and logistics teams to ensure reliable, uninterrupted supply to commercial customers within the territory.
• Analyse consumption data to support accurate forecasting and stock planning.

 Client Engagement & Field Operations

• Prepare and execute monthly contact plans, providing weekly feedback to the LPG Sales Manager.
• Assess service delivery standards, safety compliance, equipment usage, and brand visibility at client sites.

 Training & Technical Support

• Coordinate and facilitate LPG safety, product knowledge, and service excellence training for C&I customers within the territory.
• Ensure adherence to industry standards and safe LPG handling practices

Reporting & Performance Management

• Provide regular sales performance reports (daily, weekly, and monthly)
• Track targets and Month-to-Date (MTD) performance to ensure delivery of annual objectives.

 HSSE & Regulatory Compliance

• Ensure compliance with LN 100 and all applicable LPG and safety regulations across all commercial accounts.
• Promote LPG Safety Best Practices within the C&I customer base.
• Champion the use of genuine LPG within the territory by communicating risks associated with illegal refilling activities.
• Ensure all business activities are conducted in full compliance with the company’s Code of Ethics.

Additional Responsibilities

• Undertake any other duties as assigned in support of national commercial objectives.

KEY COMPETENCIES

• B2B Sales & Key Account Management
• Commercial Business Development & Pipeline Management
• Negotiation & Strategic Relationship Management
• Credit & Accounts Receivables Management
• Market Intelligence & Competitive Awareness
• LPG Product Knowledge & Technical Aptitude
• HSSE Compliance & Regulatory Knowledge
• Reporting, Forecasting & Performance Tracking
• Strong Business Acumen & Results Orientation
• Integrity, Ethics & Professionalism

Requirements

QUALIFICATIONS AND EXPERIENCE

• A Bachelor’s degree in Business Administration, Marketing, Engineering (preferably Mechanical Engineering), or a related field.
• A minimum of 3–5 years’ experience in sales, commercial business development, or key account management, preferably within the B2B sector.
• Proven experience managing key accounts or corporate accounts is a strong advantage.
• Experience recruiting new clients and identifying new commercial projects.
• Experience working with international or multinational companies is strongly preferred, as this is a senior role.
• Mechanical Engineers with strong commercial acumen are expressly welcome to apply.
• Good at creating and managing a quality prospect pipeline.
• Strong negotiation, strategic planning, and relationship management skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Candidates must be based in the specified location (Nairobi or Mombasa).