Openings at Shining Hope For Communities

Main Duties and Responsibilities

• Manage resources assigned to ERP Project including budget, internal and external resources.
• Ensure project is delivered within the agreed scope, timeline, and budget.  Any changes must be subjected to review and documented agreement by SHOFCO and the external ERP implementer.
• Identify and anticipate project and business risk, establish and manage risk mitigation plan and escalate where appropriate
• Collaborate daily with the ERP implementer, including employees, subcontractors, and third-party vendors; drive active participation.
• Work directly with business process owners, establish strong working relationships and ensure satisfaction through the process to post go-live.
• Analyze and guide customer business needs, align with business solutions and best practices.
• Manage/lead engagements, workshops and/or training sessions
• Establish, track, manage, and report on project status, issues, budget and forecast to internal and external stakeholders on a monthly basis.
• Ensure that the ERP team resolve issues and build internal / external relationships to help move the project forward.
• Apply best practices in project management including documentations.
• Provide consistent and periodic status update to the line manager
• Establish an ERP Project Steering Committee and keep them updated on the project status and facilitate periodic committee meetings.
• Serve as the internal central point of communication for ERP Project status, timelines, budget and risks;
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding the ERP Project activities, as required.
• Lead cross-functional teams focusing an enterprise level solutions;
• Ensure ERP system and relevant application are operating at its highest process efficiency.
• Develop and deploy methodologies for User Acceptance Testing (UAT) of Functional Design Documents (FDD).
• Establish best practices and policies for installing, configuring, maintaining, and troubleshooting ERP infrastructure
• Ensure all ERP implementation and post implementation trouble tickets are managed in accordance with internal performance objectives, organizational policies and SLA’s.
• Negotiate with vendors, outsourcers, and contractors to secure ERP infrastructure products and services.
• Monitor project activities and progresses of vendor to ensure compliance with the contract.
• Other duties assigned from time to time.

Qualifications and Experience:

• Bachelor’s Degree in Project Management, Management Information System, Computer Science or related field;
• Strong background in IT and utility industry-specific work, preferably at least 5 years of experience.
• Strong project management experience and/ or PMP certifications is preferred
• Understanding of business process and re-engineering process
• In-depth knowledge of ERP Software in the areas of customer service, finance, supply chain, grants management, CRM & other project functionalities.
• Knowledge of Dynamics 365 preferred
• Demonstrated track record of successful Project Management on ERP Projects.
• Experience driving enterprise-wide collaboration initiatives

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Position Objectives and Responsibilities

• Maintaining a fleet inventory of all vehicles motorcycles owned by the company, including their make and model, purchase date, current mileage, and any outstanding repairs that need to be made
• Ensuring that all company vehicles are insured
• Reporting vehicle accidents or other incidents involving company vehicles to insurance companies and the police departments as appropriate
• Coordinating with insurance companies to file claims for damaged vehicles
• Assigning routes to drivers based on work plan and schedule.
• Communicating with other departments to ensure that drivers have accurate information about their routes
• Keeping track of the mileage and fuel consumption of the vehicles and generating weekly and monthly reports for the same.
• Overseeing maintenance schedules and making sure that all fleets are ready to go when needed.
• Participating in training current drivers and riders on safety protocols and best practices
• Ensuring that company policies are followed regarding vehicle maintenance, accident prevention, fuel procedures, and other driving practices so as to reduce costs and increase efficiency.
• Ensuring that the vehicles are regularly serviced and repaired, and that they are clean and in good working condition.
• Maintaining safety standards for drivers, passengers, and pedestrians
• Conducting regular safety inspections of vehicles to ensure that they are in good working order.
• Establishing procedures for employee performance evaluations.
• Reviewing safety reports to identify opportunities for improvement.
• Training new employees on safety procedures and company policies

Education, Experience and Skills

• Diploma in Automotive/Motor Vehicle Engineering.
• Minimum C (medium track) driving qualifications and experience.

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Position Objectives and Responsibilities

• Provide clerical and administrative support to the human resource team.
• Maintain and manage accurate human resource records by updating the employee’s data bank, filling and keeping all employees’ documents in their respective files and opening files for new employees.
• Ensure all files are up to date as per the checklist.
• Coordinate HR projects including meetings, trainings and surveys as requested by the HR Manager.
• Process documentation and prepare reports relating to personnel activities that is staffing, recruitment, training, grievances and performance evaluations.
• Assist with the recruitment and interviewing process.
• Coordinate communication with candidates and schedule interviews.
• Maintain all leave records and updates to achieve coordinated leave administration process.
• Assist in payroll preparation by providing relevant e.g. absences, bonus and leave.
• Conduct initial orientation for newly hired staff.
• Respond to HR queries in the absence of HR Manager and Coordinators.

Education, Experience and Skills

• Diploma in Human Resources Management
• CHRP is desirable

More details on experience

• Atleast 2 years’ experience working with the Human Resource department
• Must be familiar with the Kenya Labour Laws
• Experience working with human resource management systems
• Proficiency in the full Microsoft Office Suite

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Position Objectives and Responsibilities

• Manage recruitment and selection for officer level downwards, including placing job advertisements, shortlisting and conducting interviews.
• Overseeing and managing the Employee Assistance Program.
• Support in ensuring compliance and adherence to Organisation Health and Safety Regulations.
• Support the HR Manager indeveloping annual budgets for the HR function in conjunction with institutional managers, and ensuring adherence to set budget targets throughout the year.
• Payroll management; compile and review payroll inputs on a monthly basis
• Conduct member education to staffs on Employee rights, Benefits and ShofcoEmployee handbook.
• Administer the human resources policies and procedures that relate to SHOFCO’s personnel.
• Liaise with the line managers to manage and coordinate grievance management and disciplinary proceedings and recommend appropriate action to resolve disputes and ensure proper documentation is done.
• Overseeing the administration department and ensuring high standards of cleanliness are maintained within the organisation.
• Work hand in hand with line managers onperformance management to ensure thathigh performance is achieved.
• Facilitate on boarding process of all new staff in coordination with the line managers
• Act as the link between the Organisation and the Insurance service providers and coordinate thebenefits program.Reconcile and resolve benefits related problems.
• Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures and reporting are compliant.
• Assist in regularly reviewing and updating the HR policies and procedures.
• Support during the employee probationary period by issuing probationary guidance, making sure probationary documentations are provided.
• Employees exit management, ensuring proper exit processes are adhered to and proper documentation is done

Education, Experience and Skills

• Bachelor’s Degree  in Human Resources, Organizational Behaviour, Management and Leadership or any other related field
• Certified Human Resource Professional (CHRP) is desirable
• Registration with Institute of Human Resource Management (IHRM) is a must

More details on experience

• Atleast 3 years’ experience working with the Human Resource department
• Must be familiar with the Kenya Labour Laws
• Experience with an ERP will be an added advantage.
• Proficiency in the full Microsoft Office Suite

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Position Objectives and Responsibilities

• Auditing expense reports in SAP system ensuring sufficient information is provided, allocations are correct and amounts are controlled.
• Follow up all cash advances to ensure they are accounted for within a week
• Ensure all expense reports are adequately supported with source documents(attached) and originals filed.
• Post MPESA payments on SAP ensuring relevant fields are completed for easy reporting and consequently pay via MPESA
• Perform daily reconciliation of posted transactions verses actual payments from MPESA.
• Receive and track all project incomes
• Process supplier down payments and follow up documentation
• Aid in filing statutory returns.
• Provide support during annual audits by external auditors.
• Preparing specific donor reports with the help of the other team members

Education, Experience and Skills

• CPA (K) or CPA (II) With Bcom

More details on experience

• 2 years’ experience in the finance department
• A working understanding of accounting principles
• Knowledge of statutory legislation and regulations
• Proficient user of finance software