Careers at Janta Kenya

Key Responsibilities

• Issue, reissue, revalidate, and process refunds for domestic and international airline tickets.
• Manage airline reservations, cancellations, itinerary changes, and schedule updates.
• Construct fares accurately in line with airline and IATA rules.
• Provide clients with professional travel advice on routes, fares, travel requirements, and policies.
• Handle customer enquiries, complaints, and after-sales support.
• Maintain accurate ticketing, invoicing, reconciliation, and operational records.
• Ensure compliance with IATA, BSP, airline, and Tourism Regulatory Authority (TRA) requirements.
• Build strong relationships with clients, airlines, and travel partners.

Requirements

• Diploma or Degree in Tourism Management, Travel & Hospitality, Tourism Consultancy, or a related field.
• Valid IATA certification is mandatory.
• At least 2–3 years’ hands-on experience using Amadeus GDS or a comparable reservation system.
• Practical experience in airline ticketing, fare construction, refunds, reissues, and BSP processes.
• Good knowledge of airline rules, tariffs, and international travel requirements.
• Excellent customer service, communication, and organisational skills.
• Strong attention to detail and integrity.

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Key Responsibilities

• Conduct property and asset inspections and prepare accurate valuation reports.
• Undertake valuations for sale, mortgage, insurance, foreclosure, bookkeeping and other purposes.
• Conduct market research, property searches and comparative analysis.
• Obtain relevant maps, searches and supporting property documentation.
• Prepare valuation reports for review and implement required revisions.
• Maintain accurate valuation records, photographs, title documents and supporting files.
• Review work prepared by assistant and trainee valuers and provide technical guidance.
• Manage client instructions and maintain professional relationships.
• Build relationships with banks, law firms, insurance companies and other stakeholders.
• Prepare tender, prequalification and valuation panel applications.
• Identify opportunities for new valuation business.
• Ensure compliance with professional standards, company policies and confidentiality requirements.

Requirements

• Bachelor’s Degree in Real Estate, Land Economics, Property Studies or a related field.
• Graduate or full member of the Institution of Surveyors of Kenya (ISK) – Valuation Chapter.
• Must be a Registered Valuer.
• At least 2–3 years’ experience as a Registered Valuer.
• Strong valuation, market research and report-writing skills.
• Excellent communication, analytical and client-management skills.
• High level of integrity, professionalism and attention to detail.