Vacancies at Britam

Job Purpose:

Growth of IFA business to meet set annual premium targets.

Key responsibilities:

• Secure new GI business through intermediaries.
• Retain existing GI business as per set objectives.
• Maintain excellent customer service to intermediaries and clients.
• Service existing business and resolve customer complaints.
• Follow up on renewals for general insurance business.
• Forward proposal forms to underwriting department.
• Follow up premium collections for GI clients.
• Prepare weekly and daily reports as required.
• Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
• Respond to customer and client enquiries.
• Follow up on commissions and claims issues emanating from intermediaries.
• Recruitment of intermediaries as per set objectives.
• Conversion of FA’s and IFA’S in the market to ensure all are placing general insurance business.
• Continuous execution of initiatives and strategies per market to ensure meeting of set objectives and reviewing them where need be.
• Training of intermediaries on general insurance products and submitting training schedules to supervisors.
• Use authorised incentive scheme to bring in new business through training intermediaries on the same and marketing it.
• Creating strategic partnerships with intermediaries for maximum business support.
• Sharing of market intelligence with supervisor.
• Work closely with underwriter and branch manager and other lines of business to achieve set objectives.
• Perform any other duties as may be assigned from time to time.
• Delegated Authority: As per the approved delegated authority matrix.

Knowledge, experience and qualifications required:

• Bachelors’ degree in a business related field.
• Professional qualification in Insurance (DIP ACII, DIP IIK, ACII, IIK) is an added advantage.
• 2-4 year’s sales experience in the insurance industry.

Technical/ Functional competencies:

• Knowledge of insurance regulatory requirements.
• Knowledge of insurance products.
• Sales and marketing management skills.

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Job Purpose:

The role holder will be responsible for developing assigned channel branches, growing regional presence & production, diversifying product portfolio, providing sales related support to the assigned Region and procuring direct business with an aim of growing the revenue and number of customers within the emerging consumer segment. The role holder will oversee the Mt. Kenya Region & its environs.

Key responsibilities:

• Sourcing of business opportunities for EMC business.
• Manage relationships with clients, intermediaries and partners.
• Participate in conducting market intelligence and initiate proactive and reactive business growth and retention initiatives.
• Assist to gather marketing intelligence and statistics to facilitate development of strategies to give the company a competitive advantage in Micro insurance space. 
• Participate in product development lifecycle.
• Follow up on incentives for the channels to ensure they are correctly processed and paid on time.
• Adhere to sales tools uptake and usage for channel growth, reporting and management.
• Diversify emerging consumers’ product portfolio to meet risk protection & investment needs of target consumer segments.
• Create and manage and retain winning partnerships with key product delivery stakeholders.
• Manages relationships with the channel clients and intermediaries.
• Manage sales costs to ensure profitability.
• Ensure the credit policy for the company is adhered to.
• Ensure retention of clients, intermediaries and partners as per segment targets.
• Perform any other duties as may be assigned from time to time.

Knowledge, experience and qualifications required:

• Degree / Diploma in a business related field.
• Professional qualification in Insurance (ACII, AIIK) an added advantage.
• COP Compliant - added advantage.
• At least one year experience in the financial sector and an added advantage in the insurance industry and in  sales position.

Technical/ Functional competencies:

• Knowledge of insurance regulatory requirements.
• Knowledge of insurance products.
• Sales and marketing management skills.