Vacancies at Central Bank of Kenya

Job Purpose

This position supports the Director, Financial Markets Department in providing strategic leadership and oversight of the Settlements, Accounting & Control Division, setting divisional strategy, establishing robust risk and governance frameworks and ensuring end-to-end excellence in domestic and foreign transaction processing, clearing, settlement, accounting, reconciliation and control functions in the Division.

Key Duties and Responsibilities

Strategic Responsibilities

• Provide leadership and expertise to a team in the execution of the mandates. He/she will be required to work closely with Heads of other business functions and Management to define forward-looking best practice strategic initiatives for the function.
• Contribute as appropriate to the performance of other functions and to the overall achievement of CBK's strategic objectives.
• Work effectively as part of the senior departmental management team to deliver on the key result areas and demonstrate competencies of his/her role.

Technical and Operational Responsibilities

• End-to-end oversight of domestic and foreign payments: clearing and settlement, confirmations, reconciliation, budgeting, accounting, custodial services and cash management.
• Coordinate integration and performance of core banking and financial systems: RTGS, SWIFT, ORACLE, Treasury platforms, market infrastructure (e.g., DhowCSD) and any other system necessary for proper and timely recording of transactions.
• Define and enforce internal controls, segregation of duties, and access governance across settlement, accounting, and forex custodial functions.
• Ensure timely resolution of all payment queries and investigations; supervise high-value transactions and escalations.
• Ensure that interests and redemptions are funded, processed and paid in an efficient and timely manner.
• Lead divisional financial reporting and closure; ensure accuracy of trial balances, sub-ledgers, and reconciliations for bank accounts, securities registers, FX transactions, money market, and fixed income portfolios.
• Oversee government securities operations: auction settlement, interest and redemption funding, corporate actions, and post-trade reporting.
• Establish liquidity risk practices (intraday monitoring, funding forecasts, collateral optimization) supporting monetary policy operations and reserves management.
• 9. Strengthen cybersecurity and data integrity: message authentication, encryption, audit trails, incident response for critical payment systems.
•  Ensure business continuity and disaster recovery strategies are in place, e.g., set Recovery Time Objective (RTO) targets and run failover tests.
• Drive automation/STP and analytics initiatives to improve timeliness, accuracy, and cost efficiency.
• Coordinate internal and external audits; close findings with durable remediation tracked via risk registers.
• Coordinate maintenance of customer static data such as Standing Settlement Instructions (SSIs) and master data governance.
• Lead policy, procedure, and standards development for settlements, accounting, custody, and reconciliations; maintain up-to-date manuals and SOPs.
• Coordinate the overall financial reporting function in the Financial Markets Department.

Other Responsibilities

• Coach, mentor, and develop divisional talent; run succession planning and capability uplift programs.
• Represent CBK in committees, working groups, and stakeholder forums on payment systems and market operations and other strategic initiatives.
• Any other assigned duties and responsibilities

Qualifications

• Bachelor's Degree in Accounting, Business, Finance, Economics, Banking or similar field from a recognized institution.
• Master's Degree in Accounting, Business, Finance, Economics, Banking, or similar field, or a professional qualification in a relevant field is an added advantage.
• Membership of a relevant professional body is an added advantage.
• Clear understanding of financial markets, banking, and relevant emerging issues in:
• National, regional, and international regulatory and statutory requirements.
• Foreign payments operations.
• Monetary policy operations.
• Government borrowing.
• Foreign exchange management and operations.
• Risk management.

Work Experience

• At least twelve (12) years' work experience in a relevant field including financial reporting, with at least two (2) years leading and driving Treasury Management in a reputable Bank, Financial Institution, Investment and Fund Management organization or related field.
• International working experience in financial markets institutions or multi-layered think tanks.
• High-level networking at national, regional, and global levels.
• Experience in managing a professional team of senior financial and market operations analysts.
• Demonstrated capacity in strategic and analytical thinking, sound policy judgment in areas of financial and capital markets as well as debt issues.

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Job Purpose

The Change Manager supports the Senior Manager, Strategic Initiatives Support in designing, developing, and executing the Bank's Change Management Strategy and Plans for all Strategic initiatives, and broader organizational transformation efforts. This role ensures that the "people side" of change, including shifts in processes, systems, technology, job roles, and organizational structure is managed effectively to maximize employee adoption, minimize resistance in achieving the desired business outcomes and benefits.

Key Duties and Responsibilities

Change Strategy and Planning

• Develop and execute a comprehensive, structured Organizational Change Management (OCM) methodology and framework aligned with the Bank’s Project management standards.
• Create integrated Change Management Plans for all Strategic Initiatives, covering key areas: stakeholder management, communication, training, resistance management, and sponsorship.
• Conduct formal Change Impact Assessments to identify how specific projects (both IT and non-IT) will affect various employee groups, job roles, and business processes.

Communication and Engagement

• Design, coordinate, and execute communication plans to keep stakeholders informed about the nature, timing, and rationale of changes.
• Collaborate closely with Project Sponsors and Senior Management to ensure they fulfill their role as active and visible change sponsors.
• Facilitate focus groups, town halls, and engagement sessions to gather feedback, address concerns, and build buy-in across the Bank.

Training and Capability Building

• Work with subject matter experts (SMEs) to define the knowledge and skill gaps resulting from the change.
• Oversee the development and delivery of targeted training programs and materials (such as job aids, guides, workshops) to ensure employees are ready and able to perform their new roles and use new tools/processes.

Adoption and Resistance Management

• Develop and implement a resistance management strategy to identify potential points of resistance and proactively address employee concerns.
• Define and track adoption metrics (such as utilization rates, proficiency levels) to measure the success of the change intervention.
• Conduct readiness assessments before and after change implementation to determine organizational preparedness and sustained adoption.

OCM Governance and Maturity

• Contribute to the maturation of change management capabilities across the Central Bank, including mentoring project managers and business leads on change principles.
• Ensure all change management activities are compliant with the Bank's internal policies and regulatory requirements.
• Report on the progress of change activities and associated risks to the Senior Manager and relevant steering committees.

Qualifications

•  A Bachelor’s degree in Organizational Development, Business Administration, Human Resources, Communications, or Psychology or related field from a reputable university.
• Full professional qualification(s) in Change Management such as Prosci Certification, APMG Change Management Practitioner, or equivalent.
• A Professional Project Management Certification such as PMP, PRINCE2 is an added advantage.

Work Experience

• At least six (6) years’ experience leading change management efforts for large-scale, complex projects in a Financial Services, Regulatory or Public Sector environment dealing with both technical (IT) and non-technical (Policy, Process, Organizational) changes.
• Demonstrated track record of applying a structured change management methodology (such as ADKAR, Kotter) from end-to-end on multiple projects.
• Experience in designing and delivering effective communication plans, training strategies, and resistance management tactics for an organization of the Central Bank's size and complexity.

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Job Purpose

The role holder facilitates the Deputy Manager, Service Level Coordination to coordinate the development of inter-departmental Service Level Agreements (SLAs), support seamless implementation, review performance of Departments and prepare management reports that inform strategic decision making.

Key Duties and Responsibilities

Strategic Responsibilities

• Inter-departmental Service Level Agreements (SLA) development.
•  SLA coordination, monitoring and reporting.

Technical and Operational Responsibilities

• Develop and maintain the Bank’s Inter-departmental SLA Framework, Templates, and Governance Standards.
• Update the SLA framework to adopt modern and best practice.
• Support agreement negotiations ensuring alignment of service expectations and performance measures during the SLA formulation phase.
• Facilitate alignment of Service Level Agreements to the Bank’s Mandate and Strategic Objectives.
• Organize validation and rollout of Service Agreements Workshops/Fora.
• Facilitate the Deputy Manager Service Level Coordination in providing custodial services for all executed SLAs between Departments, maintaining accurate documentation of agreements, workflows, and processes.
• Track service performance against set and agreed measurement metrics within the set timelines.
• Manage an automated platform for monitoring, analyzing and reporting implementation of Service Level Agreements.
• Identify areas of non-performance, systemic failure, conduct a root-cause analysis and coordinate corrective action plans.
• Serve as a contact point for internal teams regarding SLA related issues.
• Organize and participate in regular service review meetings with SLA liaisons in the Bank.
• Implement Audit requirements related to service delivery operations.
• Prepare reports and dashboards to facilitate SLA performance review meetings ensuring data accuracy and consistency across reporting systems.
• Assist in organizing capacity building programs for inter-departmental SLA liaisons.
• Perform any other responsibilities as assigned by Deputy Manager or Head of Department.

Qualifications

• A Bachelor’s Degree in Business Management, Operations Management or related field from a reputable university.
• A Master’s degree will be an added advantage.
• Must be currently pursuing or possess certification in Service Management, Service Governance, Performance Management, Project Management, Quality Management, or a related field.

Work Experience

At least three (3) years’ experience in Operations Management or Central Banking Operations.

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Job Purpose

The role holder will be responsible for the Portfolio Management Section and ensure that functional responsibilities are carried out in a safe, effective, and efficient manner. He/She will also ensure that Forex Reserves are invested in line with the Forex Reserves Management objectives, which are safety, liquidity and return and the investments comply with the law, policy, and relevant guidelines. Reporting to the Deputy Director, Reserves Management, the role holder will also be responsible for the effective and proactive management of all Front Office activities.

Key Duties and Responsibilities

Strategic Responsibilities

• Assists the Head of Division with on-going and long-term management and development of the Financial Markets.
• Contribute as appropriate to the performance of other functions and to the overall achievement of the Bank’s strategic objectives.
• Work effectively as part of the team to deliver on the Key Result Areas and demonstrates competencies of his/her role.

Technical and Operational Responsibilities

• Implement the decisions of the Forex Reserves Investment Committee on the investment of Forex Reserves.
• Oversee the investment of foreign exchange reserves in:
  • Fixed income securities.
  • Money market products.
• Other instrument eligible instruments as approved by Management/Board.
• Ensure management of foreign exchange reserves portfolios are within the approved policies & guidelines.
• Regularly review and recommend updates to the forex reserves investment policy, guidelines, and Strategic Asset Allocation (SAA).
• Research and recommend new investment instruments and strategies to support the Bank’s strategies.
• Appraise the Foreign Exchange Reserves Investment Committee (FRIC) on developments in the investment environment for forex reserves and make recommendations on appropriate strategies for the reserves.
• Ensure risks inherent in forex reserves investments are well-managed, documented and mitigated.
• Facilitate market intelligence in forex reserves investments.
• Responsible for the efficient and effective management of operations and resources in the section.
• Work as part of the senior leadership of FMD to deliver on key initiatives as may be required from time to time.
• Evaluate and maintain the section’s business continuity plan (BCP) and documentation thereof as per the required standards and guidelines.
• Responsible for training of staff within the section on risk management and adherence of the same.
• Continuously improve the risk environment with regards to reserves management and appraise the supervisor on the risk status regularly.
• Lead and direct the Front Office section to contribute and achieve the Department strategic goals.
• Continuously improve the Front Office processes with the intention of adding value to the Department while introducing practices that are fit for purpose in line with business strategy.
• Ensure that staff in front office are regularly trained and developed.
• Work effectively as part of the senior management team to deliver on the key result areas.
• Mentor, coach, provide support to assigned teams to achieve high productivity and objectives for the section.
• Oversee staff training, capacity building, succession planning in the section for staff development and business continuity.
• Any other assigned duties and responsibilities.

Other Responsibilities

• Coach, mentor and motivate staff
• Any other assigned duties and responsibilities.

Qualifications

• Bachelor’s Degree in Accounting, Business, Finance, Economics or Banking or similar field from a reputable university.
• Master’s Degree in Accounting, Business, Finance, Economics or Banking or similar field is an added advantage.
• Full Professional qualifications in a relevant field of study.
• Clear understanding of financial markets, banking, and relevant emerging issues.

Work Experience

• At least ten (10) years’ work experience within a Treasury / Reserves Management-related environment.

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Job Purpose

The role holder is responsible for ensuring that the Client Account Management Section meets its functional responsibilities and makes these contributions effectively and efficiently. The role holder also oversees the following units: Accounts Operations, Clients Relations & Marketing and Office Administration.

Key Duties and Responsibilities

Roles and Responsibilities

• Responsible for Accounts Opening/ Amendments and Updates operations as well as adherence to due diligence (KYC) processes and procedures.
• Responsible for management of Indirect/ Retail, Direct/ Wholesale/ Foreign/ Diaspora Accounts and Portfolios.
• Monitor and track Investor numbers in line with set goals.
• Responsible for implementing internal controls to manage and mitigate operational Risks, reputational risk, legal risk, information risk among others and regular assessment of the controls.
• Oversee the KYC/ AML/CFT compliance processes for the function.
• Ensure proper management of resource allocation and productivity in the function.
• Act as the liaison with all stakeholders including, Commercial Banks, Government Departments, Micro-Finance institutions, Individuals, local and foreign Custodians etc on behalf of the function.
• Responsible for the regular review of the policy and procedures for the Division and contribute to the Department’s Policies and Strategy.
• Review processes to ensure there is continuous improvement of service in the Division.
• Oversee the Records/Document Management process in the Division, including custody and safety of Mandates.
• Review and interpret complex laws and regulations in the Financial Sector and provide professional and sound recommendations for Management’s review.
• Oversee and advise the Department on CSD investor compliance with Laws and Regulations, AML/CFT including Know Your Customer (KYC), CPMI/IOSCO Principles.
• Responsible for planning, organizing, integrating, supervising and coordinating activities and resources relating to management of Government Securities’ and direct and indirect Accounts.
• Engage with internal and external Stakeholders and provide justifiable opinions, advice and perspectives as and when required.
• Implement approaches of work in the Division that will provide quality customer experience at all times.
• Support and monitor customer onboard and client experience and ensure satisfactory client experience scores.
• Review communication to be sent to clients in liaison with the Communications office.
• Conduct investor education and awareness activities on investment of Government Securities by participating in public forums such as Trade Fairs, preparing Brochures, Banners, and media write ups for marketing of products.
• Mentor, coach and mobilize teams to achieve desired objectives in the Division.
• Oversee training of staff in the section on work Procedures and Policies to ensure effective Client Service.
• Responsible for staff performance, succession planning and capacity building among other people management responsibilities.
• Review of Business Continuity Programs in liaison with the Strategy and Risk Department.
• Any other assigned roles and responsibilities by the supervisor.

Qualifications

• Bachelor’s Degree in Business, Social Sciences, Finance, Banking, Public Relations, Communication, Marketing, Information Science or similar field from a recognised university.
• Master’s Degree in Business, Social Sciences, Finance, Banking, Public Relations or related field will be added advantage.
• Full Professional qualifications in a relevant field of study.

Work Experience

• At least ten (10) years’ experience in Bank Operations.

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Job Purpose

The Deputy Head of Security Services Division is responsible for the overall operational and administrative duties within Security Services Division. The role holder is also responsible for the provision of a secure work environment, safety of members of Staff, customers and the Bank’s assets.

Key Duties and Responsibilities

• Deputize the Head of Security Services Division.
• Advisor/Alternate Advisor to the Management on security matters.
• Craft Security strategies to inform the overall Bank’s Strategic Plan.
• Formulate and monitor the annual Security Services Division budget.
• Liaise with external Government security agencies on matters of security interest to the Bank and the Nation.
• Overall supervision of Security Operations of the Division in all Central Bank Branches and Centres.
• Provide strategic leadership and guidance to the security teams at the Head Office, Branches and Centres.
• Lead in periodic review of Security Policies, Procedures and Guidelines to match current security needs and address any identified gaps.9
• Lead in periodic security risk assessment exercises for the Bank.
• Manage the Performance Management Framework processes for the staff in Security Services Division.
• Participate in joint operation meetings with other Bank Departments on matters relating to Security.
• Member of the Business Continuity Planning committee.
• Draft the annual security training needs and manage the staff training budget.
• Coordinate and respond to Security Services Division Audit issues.
• Coordinate and manage induction of new security officers.
• Coordinate and manage Staff sensitization activities on security matters.
• Conduct due diligence security background checks on new staff and service providers.
• Participate in Tender and Procurement Committees.
• Any other roles and responsibilities as may be assigned by the supervisor.

Qualifications

• A Bachelor’s Degree in Security Management or a related field from a reputable university.
•  Professional qualification (s) in Security Management or its equivalent.

Work Experience

• At least ten (10) years working experience with the Disciplined Services in the Grade of Chief Inspector and above.

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Job Purpose

The Protocol Manager is responsible for providing Protocol services to the Governor and Deputy Governors including their high-level guests. The role holder will also be responsible for liaising with stakeholders and teams, coordinating events, meetings and visits, managing logistics, schedules and itineraries as well as ensuring adherence to protocol in line with the Bank’s Vision and Values.

Key Duties and Responsibilities

Strategic Responsibilities

• Support and coordinate teams assigned to the Governor/Deputy Governor and VIP guests during meetings and conferences.
• Plan and organize logistics for Governor/Deputy Governor and high-level guests attending workshops/meetings organized by the Executive Office
• Provide and maintain effective linkages, contact development and builds strong and sustainable partnerships with relevant government agencies, hotels, airlines, and travel agencies.
• Provide Protocol guidance to staff and supports management during official events and offers guidance on the expected patterns of official functions and prepares guest lists, assists in issuance and distribution of invitation cards and seating arrangements.

Technical and Operational Responsibilities

• Follow-up on Visas, Diplomatic Notes and Clearance Letters from the Office of the President.
• Provide courtesies to Governor's and DG's guests.
• Provide airport courtesies to the Governor, Deputy Governors, Chairman and other VIP guests.
• Ensure airport VIP lounges are booked for the Executive during travel overseas.
• Make adequate arrangements for official dinners, luncheons, press conferences etc.
• Maintain imprest / travel allowances to facilitate local travel for staff attached to Executive Wing during official functions, meetings and workshops attended by Governor/Deputy Governor.
• Verifies hotel invoices and other relevant claims before settling payment.
• Identifies suitable gifts for Bank’s VIP guests.

Other Responsibilities

• Works closes with Security and Transport Divisions to ensures adequate security and transport is provided to visiting high-level Bank guests.
• Any other roles and responsibilities that may be assigned from time.

Qualifications

• Bachelor’s degree in Public Administration, Business Administration, Communications or related field from a reputable university.
• A Master’s degree in Public Administration, Business Administration, Communications or related field from a reputable university is an added advantage.
• Professional qualification (s) in Business Administration, Protocol, Events Management, Diplomacy, International Relations, Security and any other related field.

Work Experience

At least six (6) years of experience in Protocol Service, Events Management, Planning or similar roles.

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Job Purpose

The Head of the Division is responsible for:

• Planning and overseeing the gathering and compilation of data, ensuring availability of reliable, accurate, relevant and consistent statistics to support decision making and policy in the Bank.
• Ensuring compliance with sound international statistical compilation methodologies and keeping abreast with developments of the same.
• Custody of the Research Department’s database and ensuring that data is properly managed and governed.
• Overseeing and coordinating the production of Bank’s statistical publications, data dissemination, including the Bank’s annual report.
• Oversee the interagency collaboration on requisite surveys and take responsibility for the Banks’ financial obligation.
• Participates, on behalf of the Director, Research Department, in national, regional and international activities aimed at improving quality of statistics and harmonization of definitions, concepts and compilation methodologies.
• Liaison between the Bank and key national macroeconomic data producing agencies such as the Kenya National Bureau of Statistics (KNBS), Kenya Revenue Authority (KRA), The National Treasury; and regional integration collaborative activities on statistics.
• Oversight of the Bank’s Library, including the Branches.

Key Duties and Responsibilities

Strategic Responsibilities
Data Management and Governance for Research Departments data i.e.:-

• Initiates policy on data collection, compilation, dissemination, storage and information accessibility by staff and the public at large.
• Ensures guidelines for protection of data confidentiality in the compilation and dissemination processes are in place and are adhered to.
• Works closely with the Bank’s Central Data Office to ensure that Bank’s data is properly managed and governed. This includes ensuring Research data is centralized and updated in the enterprise data warehouse and leading the automation of data management process in the Department.
• Coordinates adoption and use of international best practices on data compilation.
• Support Government programmes, regional integration and other international collaborative initiatives on statistics.
• Work closely with other key stakeholders and participate in the development of National Strategy for the Development of Statistics (NSDS).
• Provide leadership in the modernization of the Bank Libraries.

Technical and Operational Responsibilities

• Ensures effectiveness and efficiency in the compilation of data and preparation of statistical and other Bank reports assigned to the Department - that they are adequate in terms of coverage, periodicity, timeliness, quality and integrity.
• Ensures that data reporting commitments to national, regional and international organizations are complied with.
• Authorize the statistical data used for analysis of the Department’s and/or Bank’s publications including the biannual Statistical Bulletin and Website Macroeconomic Statistics.
• Leads the production and dissemination of Statistical Bulletin, Monthly Economic Indicators and Website time series data.
• Leads the revision of guideline notes to assist data compilers and identifies their training needs.
• Coordinates economic surveys undertaken by the Bank.
• Participates, on behalf of the Director, Research Department, in national, regional and international activities aimed at improving quality of statistics and harmonization of definitions, concepts and compilation methodologies.
• Provides oversight and coordinates the activities of all the Bank libraries.
• Coordinate the preparation of the Division’s Budget estimates.
• Develops and maintains the business continuity plan for the Division.

Other Responsibilities

• Provide oversight and support to ensure compliance with Bank policies and processes including staff performance appraisals.
• Contribute, as appropriate, to the performance of other functions in the Bank and to the overall achievement of the Bank’s mandates and strategic objectives.
• Mentor, coach and mobilize teams to achieve the Division and Departmental objectives.
• Coordinate and support capacity building initiatives, at both the Division and the Departmental levels.
• Contribute to and support strategic projects for the Bank.

Qualifications

• Bachelor’s Degree in Economics, Statistics, Econometrics or related qualification from a reputable university.
• Master’s Degree in Economics, Statistics, Econometrics or related qualification from a reputable university.
• PhD in Economics/Statistics/Econometrics or related qualification from a reputable university is an added advantage.

Work Experience

• Sound experience of at least twelve (12) years in statistical compilation, data management and governance or research on pertinent economic issues.