Vacancies at Corporate Staffing

Roles and Responsibilities 

Strategic Planning

• Assists in the development and implementation of the company’s procurement strategies, manuals, policies, and procedures to ensure an efficient, best practice, and commercially focused procurement function.
• Ensures strict adherence to the company’s procurement policies and procedures
• Coordinates the analysis and monitoring of current and future procurement requirements, and prepares to support the achievement of corporate objectives and targets
• Engages with the business to identify the key procurement priorities, and ensure that purchases are made at competitive prices.

Procurement Operations

• Enforces a short turn-around time for processing Requisitions and Purchase Orders
• Monitors to ensure an up-to-date database of qualified vendors and suppliers of goods and services to the company. 
• Implements sourcing processes, Request for Proposals (RFP) compilation, evaluation of suppliers’ responses, and negotiation with suppliers including long-term purchasing agreements.
• Manages key supplier relationships to deliver excellent operational performance in cost, service, and quality
• Monitors to ensure that delivered goods are inspected to conform with the specifications of the order
• Implements the processes for reviewing contracts, supplies, and vendors, ensuring that maximum value for money benefits are achieved
• Facilitates and monitors all international procurements, from order to delivery
• Assists in developing and implementing new purchasing strategies to deliver ongoing cost reductions and process simplification
• Manages and fosters good relationships with relevant government agencies to ensure prompt delivery of procured commodities
• Oversees the purchase of Insurance Certificates, processing of Form M, Risk Assessment Report (RAR), and other relevant custom clearing documents.
• Ensures shipping/customs clearing documents conform to requirements
• Monitors Inspection or Scanning companies to ensure timely issue of CRI.

Stakeholder Engagement

• Liaises with Engineering and Production Departments for materials requirements and specification
• Liaises with Customs and clearing Agents for smooth clearance
• Liaises with Accounts to ensure payments of supplied goods
• Instils Code of Integrity, Honesty and Trust in Suppliers
• Relates with Stores on Purchase, Inspection and Delivery of materials. 
• Liaises with Key Personnel for the offloading and receipts of materials.

People Management

• Supervises, directs, and evaluates assigned subordinate staff
• Handles subordinates’ concerns and problems, directs and schedules work
• Provides on-the-job coaching and direction to subordinates

Integrated Management System

• Documents, implements and maintains the requirements of the Quality, Food Safety, Environment, Health and Safety management systems.

Qualifications:  

• Minimum of a Bachelor’s Degree or HND in Engineering, Economics or Business Studies
• Minimum of 7 years’ experience in a similar role within the manufacturing industry
• At least 3 years of managerial experience
• An MBA or relevant Master’s degree will be an added advantage
• Relevant professional qualification in Supply Chain Management e.g.   Chartered Institute of Purchasing and Supply (CIPS) will be an added advantage
• Supply Chain Management
• Procurement Processes
• SAP Expertise
• Risk Management
• Quality Control and Assurance
• Vendor Management
• Strategic Sourcing

NB: Requirement: Passport- travel for 3-4 months for training purposes within Africa

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Responsibilities:

Health, Safety & Environment

Assists to

• Manage the HSE function and instils an HSE culture within the company by implementing agreed Company HSE policies
• Introduce and implements HSE procedures that conform to recognised international standards
• Ensure that all HSE standards are implemented and maintained throughout all company operations
• Audits HSE operations to ensure that standards are being set and maintained
• Define, develops and facilitates implementation of required HSE plans (e.g. environmental and socio-economic impact assessments, safety management plans, health management plans, fire response, crisis management, etc).
• Works with contractors to promote HSE performance in accordance with PGIS expectations.
• Prepare necessary budget and schedule input in areas of health, safety, environment and socio-economics.
• Provide support to all departments and advice on areas for improvement
  Participates in reviews and audits to assess HSE risks and regulatory compliance processes and implementation of risk mitigation measures.
• Supervise/coordinate activities of the HSE Committee. 
• Identifies and institutes HSE  and First Aid training courses as required
• Identifies, procures and manages all HSE equipment and supplies
• Implements and maintains HSE statistical records as detailed in the HSE Procedure
• Review accident and incident reports, analyses data, provides feedback on quality of investigation and identifies trends
• Effectiveness in introduction of HSE culture
• Effectiveness in the implementation of HSE procedures
• Timeliness in auditing of HSE operations
• Performance of HSE policies
• Timeliness of  reviews and site audits
• Effectiveness of risk mitigation measures
• Effective management of HSE equipment’s
• Responsiveness to institution HSE training courses
• Successful implementation and maintenance of HSE statistical records 
• Quality of advice on improvement of HSE standards 

Qualifications:

• HND/B.Sc. in Engineering or Environmental Sciences  
• At least six (6) years working with international HSE standards, codes and practices including Kenyan HSE experience 
• Membership of relevant HSE professional bodies
• Auditing 
• Resources Management
• Risk Management
• Technical & Functional Design
• Conflict Resolution/Crisis Management
• Innovation & Creativity
• Relationship Management

NB: Requirements: Passport- travel for 3-4 months for training purposes within Africa

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Responsibilities:

• Facilitate the onboarding process for new hires, ensuring a smooth integration into the company.
• Serve as a point of contact for employee queries and concerns and assist in resolving employee issues and conflicts in a timely and effective manner.
• Oversee the recruitment process, from job posting to onboarding, ensuring a seamless experience for new hires.
• Design and implement training programs to support employee development and career progression.
• Assist in the development and updating of HR policies and procedures, communicate the policies and procedures to all employees, and ensure understanding.
• Assist in various HR projects as assigned and provide support in change management initiatives and organizational development projects.
• Oversee compensation and benefits programs to ensure competitive and equitable remuneration for employees.
• Ensure compliance with labor laws and regulations.
• Track and analyze HR metrics to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field
• A minimum of 6 years of experience in HR management, with significant experience in consultancy.
• Professional HR certification (e.g. CHRP) is a plus.
• Proven track record of developing and implementing HR strategies and programs.
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office packages.
• Strong problem-solving skills and the ability to work independently and collaboratively.
• Candidates on short notice, not currently working, and aged 30-35 are encouraged to apply.

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Key Responsibilities:

• Man the reception area, welcoming guests into the company and handling their queries.
• Answer incoming telephone calls and forward them to respective departments.
• Handle basic bookkeeping tasks and manage petty cash reports.
• Offer administrative support to other departments as needed.
• Assist in administrative roles related to payroll and outsourcing.
• Support the recruitment department in scheduling interviews, shortlisting candidates and report writing.
• Assist in managing incoming and outgoing mail and packages.
• Monitor and manage office supplies inventory.
• Handle inquiries and provide information in a courteous and timely manner.
• Assist in resolving administrative and operational issues.

Qualifications:

• Bachelor’s degree or Higher Diploma.
• Experience in administrative or front office roles.
• CPA Part I qualification is an added advantage.
• Good communication skills.
• Personal integrity and the ability to maintain confidentiality.
• Fast learner with keen attention to detail and a willingness to learn.
• Ability to multitask and complete tasks efficiently.
• Excellent planning and organizational skills.
• Able to handle a high-pressure environment.

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Responsibilities:

• Oversee the day-to-day administration of pension schemes.
• Execute the company’s strategic plan to drive the sales of our pension products, including investment solutions to individuals and corporates.
• Identify and target potential clients for our pension products, and utilize market research and industry insights.
• Cultivate and nurture relationships with key decision-makers, presenting our products as valuable solutions to meet their needs.
• Prepare and deliver engaging sales presentations, proposals, and product demonstrations to prospective clients.
• Collaborate with the marketing team to create impactful marketing materials and campaigns to support sales efforts.
• Ensure that pension schemes operate effectively and meet quality and customer care targets, as well as comply with industry standards.
• Keep up to date with current statutory regulations and monitor changes in the legal situation for pension providers and developments in the pensions industry to ensure the optimum operation of the schemes.
• Develop communication strategies to promote the benefits of pension schemes.
• Make recommendations to improve the pension schemes in response to member feedback.
• Issuing pensions write-ups as required at all times.
• Informing clients of new products in the market and preparing Trustee papers for review.

Skills Required:

• Bachelor’s Degree in Actuarial Science/ Diploma in Insurance, Pension Administration, and Business Management or related discipline.
• 3-5 years of prior experience working in the same or related industry and position.
• Strong analytical and modeling skills.
• Great interpersonal communication skills.
• Adaptable with great learning agility and a growth mindset.
• Leadership and people management skills.
• Creative and a problem-solving orientation
• Strong business development and marketing skills

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Key Responsibilities

• Supervising the staff and ensuring the areas are cleaned as per the scope of works and general standards are upheld.
• Review work schedules and processes whenever possible.
• To ensure required checklists are used effectively on the site.
• To conduct periodic spot checks on work standards/staffing/materials etc.
• Spot checks on stock levels, usage of materials, equipment and their storage.
• To ensure that all staff report to work at the correct time and in proper uniform. Randomly inspect the attendance register.
• To liaise with caretaker/client representatives on repairs and pending maintenance issues in all sites.
• To conduct periodic trainings & demonstrations on work procedures. Training records kept-up-to date. Existing staff to be retrained. New staff to undergo job induction program.
• To be fully conversant with emergency procedures i.e. safety and security
• To plan and follow up on special /deep cleaning of the sites.
• To follow up on clients’ feedback i.e. both negative and positive & share
• Provide operational reports as required by the administration.
• To undertake office and client review meetings as scheduled and as need arises.
• Handling company information and documents with utmost discretion and confidentiality.
• Managing office inventory and working with suppliers to ensure the regular supply of office materials.
• Operating office equipment including printers, copiers, fax machines and multimedia instruments.
• Scanning online sources for relevant tenders.
• Support the preparation and submission of tenders both online/electronically and physically.
• Reading and responding to office emails in a timely and courteous manner.
• Recommend for staff hiring, discipline, promotion, transfers, discipline etc.
• To assist in staff recruitment, selection and induction for the department.
• To ensure high standards of personnel hygiene at the work place.
• Enforce staff discipline.
• To enforce company rules and regulations.
• Control & ensure materials are adequate in the sites. To raise specific materials requirements.

Requirements

• Degree/Diploma in hospitality, Housekeeping and Accommodation. 
• Proven 5 years’ experience as a Site Supervisor or Housekeeper.
• Hands-on experience with cleaning and maintenance tasks for large organizations.
• Ability to use industrial cleaning equipment and products.
• Excellent organizational and team management skills.
• Stamina to handle the physical demands of the job.
• Flexibility to work various shifts, including evenings and weekends.
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Ability to maintain a professional appearance and interact positively with hotel guests.
• Ability to manage your time efficiently.
• Work well unsupervised.

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Key Responsibilities

• Develop and oversee financial plans, budgets, and forecasts for the advertising company.
• Analyze financial data to provide insights and recommendations for strategic decision-making.
• Develop and implement financial strategies, policies, and procedures to ensure sound financial management.
• Oversee the preparation and approval of all financial reporting materials and metrics; prepare and communicate monthly and annual financial statements.
• Analyze financial performance and provide strategic recommendations to the CEO and executive team.
• Manage budgeting and forecasting processes, ensuring alignment with company goals and objectives.
• Monitor and manage cash flow, banking relationships, and financial transactions.
• Monitor cash flow and liquidity to ensure the company meets its financial obligations and maintains adequate working capital.
• Implement strategies to optimize cash flow efficiency.
• Collaborate with the CEO and executive team to develop and execute business strategies and long-term plans.
• Identify and evaluate business opportunities, risks, and financial impacts.
• Support business development initiatives, including mergers, acquisitions, and partnerships.
• Ensure accurate and timely financial reporting per regulatory requirements and company policies.
• Prepare weekly, monthly, quarterly, and annual financial statements for management and stakeholders.
• Lead the Internal audit to Identify and mitigate financial risks through effective risk management practices.
• Develop and implement policies and procedures to safeguard the company’s financial assets.
• Ensure compliance with all financial, legal, and tax regulations, including the preparation and submission of tax returns.
• Develop and maintain internal controls to safeguard the company’s financial assets.
• Coordinate and oversee internal and external audits, addressing findings and implementing recommendations. Procurement and Vendor Management
• Develop and implement procurement policies and procedures to ensure cost-effective and efficient purchasing practices.
• Negotiate and manage contracts with suppliers and vendors to secure the best terms and conditions.
• Oversee the procurement team to ensure timely and accurate procurement activities.
• Ensure robust cybersecurity measures are in place to protect company information.
• Mentor and develop team members, promoting professional growth and skill development.

Requirements

• A Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field from a recognized university.
• Professional qualifications in CPA-K, CIFA, or any other recognized professional accounting qualification will be an added advantage
• Minimum of 5 years’ experience in Finance and Accounting, with at least 2 years in a supervisory or management.
• Working knowledge of all statutory legislation and regulations.
• Proficient user of finance software.
• Outstanding interpersonal and communications skills; ability to communicate effectively with technical and non-technical audiences.
• A solid understanding of financial statistics and accounting principles.
• Strategic thinker who possesses solid business acumen and can organize and manage.
• Proven ability to make complex and time-sensitive decisions in the best interests of the organization.
• Excellent leadership and teamwork skills.
• Proactive, hands-on, results-driven orientation required.

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Responsibilities 

• Accurate review of vendor data and vendor contracts  
• Transferring all information in paper format to an electronic version 
• Ensuring ISCC compliance and data completeness in our ERP system regarding internal and external audits 
• Preparing, compiling, and sorting documents for data entry (Contracts and Pick up notes)
• Establishing and maintaining databases (e.g. lost/potential vendors) 
• Creating regular reports (e.g. weekly management reports, purchaser reports) 
• Providing reports and export information from the system upon request 
• Maintaining and organizing files in our Cloud, including regular backups 
• Daily check if reports have been completed and submitted 
• Cleaning and maintaining data in our ERP system 
• Assisting in other tasks

Qualifications & Skills 

• A minimum of a bachelor’s degree/Relevant Diploma/Higher Diploma in Statistics, Mathematics, Data Science or a similar field 
• Minimum of 2 years in a similar position 
• Proficiency in MS Excel 
• Experience with ERP-Systems (e.g. Microsoft Navision Dynamics) 
• Experience working in a European FMCG or manufacturing or waste management company will be desirable.
• Diligence, Integrity and consistency in your follow ups 
• To be a team player and coordinate tasks within the team 
• Ability to meet timelines and monthly targets on financial reporting 
• Highly developed sense of initiative and representation of the company 
• Rational and critical thinking in decision making in line with company policies 
• A commitment to maintaining the highest level of ethics and confidentiality in handling data 

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Job Purpose:

• To take responsibility for the resolution of all client service requests. 
• To manage critical client incidents, including appropriate communication and escalation. 
• To take responsibility for the client support team’s application of company policies and procedures. 
• To develop the capability of the support team. 
• To monitor, measure, and report on team and individual performance. 
• To develop account management service relationships and conduct service reviews with clients to measure and improve client service and loyalty. 
• To contribute towards the improvement of the company’s effectiveness, efficiency, and overall performance.

Team management: 

• Inspiring team members to perform and give their best 
• Demonstrating, supporting and encouraging a culture of making the client first priority and client service quality 
• Holding regular team meetings and updates and encouraging a culture of two-way feedback  Managing and analyzing individual and team performance 
• Monitoring and implementing performance monitoring KPIs 
• Developing and implementing team and individual motivation strategies 
• Conducting team member appraisals 
• Identifying team member training and development needs 
• Defining and implementing employee training structure 
• Managing disciplinary activities 
• Monitoring communication to ensure that team members communicate with clients, and colleagues, in a professional and effective manner at all times 
• Coaching client service techniques, including call handling  
• Reviewing and coaching on ticket content and accuracy 
• Developing team competence through group and one-to-one coaching and weekly training
• Managing our client and procedure knowledge base 
• Recruiting and inducting new team members 
• Managing the team availability and absences

Operations management: 

• Managing and supervising BAU activities of the team to ensure that client service level agreements are met and service quality standards are maintained. 
• Monitoring work quality, call quality and project quality including the use of client follow-up calls 
• Managing escalations to resolution 
• Providing support for technical issues 
• Managing Out of Hours emergency work 
• Managing Out of Hours project work 
• Managing client ticket escalations to ensure appropriate and timely responses, involving T1,T2,T3, field and directors where necessary 
• Project managing complex/large/sensitive work 
• Prioritising client work and team member workloads without compromising service levels
• Scheduling, allocating and balancing workload across team members 
• Monitoring completion of jobs and providing assistance when required 
• Supporting production of client infrastructure change management plans/schedules
• Resourcing the team to support peaks and troughs in workload effectively 
• Ensuring clear ownership and resolution of client jobs 
• Managing coordination of office and field-based engineers 
• Ensuring understanding within the team of contracted services by client and how to handle out-of-scope requests 
• Promoting proactive client service delivery 
• Ensuring proactive monitoring of client sites to identify and prevent potential issues before they occur 
• Ensuring proper application of operational procedures

Process improvement: 

• Developing, promoting and maintaining best practice procedures and other documentation as required to ensure efficient and consistent service 
• Troubleshooting areas of poor performance and offering solutions to resolve issues both in the immediate future and for the longer term 
• Conducting root cause analysis of new major/critical incidents, identifying solutions or workarounds, to mitigate future incidents 
• Recommending and implementing operational process improvements 

Company operations: 

• Participating in operational reviews and management meetings 
• Presenting weekly/monthly information reports to management in respect of service SLAs and KPIs, project and ticket statuses and improvements 
• Identifying to management any matters relating to the health and safety of both staff and clients 
• Supporting management in the development and implementation of technology and systems to maximize performance 
• Communicating and facilitating change management activities 
• Coordinating with sales on equipment purchases

Account management: 

• Contributing to the building of positive and productive client relationships 
• Planning effective account management activities 
• Ensuring that client reviews are conducted in line with contracts 
• Conducting client reviews and maintaining communication with clients 
• Defining and implementing client reporting 
• Managing the resolution of client complaints

Mandatory Technical Skillset and Knowledge Requirements: 

• Microsoft Windows Server 2012 upwards 
• Active Directory & Group policies advanced administration 
• VMWare vSphere and Venter 6.0 upwards  
• Microsoft Hyper-V Server Virtualization 
• Microsoft Office365 advanced administration
• Microsoft Exchange 2010 upwards administration 
• Microsoft PowerShell scripts 
• Microsoft DFS setups and troubleshooting 
• Sophos Firewall advanced knowledge and in-depth experience 
• Advanced knowledge of Cisco, Switches and Routers. 
• Experience with Sophos & Bitdefender Endpoint security, 
• Veeam Backup & Replication in depth experience 
• Datto or equivalent experience of a RMM Platform 
• Advanced knowledge in networking and connectivity solutions
• Third Party Applications and service knowledge such as SAP, SAGE, Enquest, KRA Itax & Etims, etc. 
• ITIL certification or

Preferred Certifications and Qualifications 

• Microsoft Certifications such as 365 administrator, server administrator, Azure administrator
• CompTIA A+, Network+ or equivalent 
• Sophos Firewall Engineer or Architect 
• Cisco CCNA or CCNP 
• Service management and support certifications such as ITIL or ITSM Security Certifications such as CEH, CISSP, and CompTIA Security + would be an added advantage.
• VMware Certified Professional (VCP)