Vacancies at Fairmont Hotels & Resorts

Job Description

To ensure efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner's asset.  Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility of the Chief Engineer.

KEY ROLES & RESPONSIBILITIES

• As a Chief Engineer, you will be responsible for all maintenance issues within the hotel, daily, maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. A Chief Engineer will also be required to coordinate renovation projects and develop emergency programs.
• Oversee the engineering department with attention to details and follow-up to ensure satisfactory completion of tasks and projects.
• Maintain all equipment and systems in correct operational status including but not limited to Accor MEP standards, Fire & Life Safety standards, Risk Management, environmental standards, expenditures and project management.
• Ensure proper completion of the Preventive Maintenance Program for guest rooms, public areas, and safety systems while working closely with the Rooms Division, Food & Beverage Department, Security, purchasing and other operational departments.
• Maintain all mechanical rooms inclusive of Boiler Plant, chilled water circulation, air handling units, fan coils, VAVs, motors, pumps etc.
• Prepare and control of the monthly and annual engineering department budget.
• Experience in yearly engineering-budget preparations and monthly forecasting of the department’s expenses.
• Forecast and manage the hotel energy and water usage and all the associated costs.
• Prepare CAPEX expenditures for the engineering department and assist all other departments in preparing their CAPEX needs.
• Identify issues and provide solutions, inclusive of outsourcing and managing 3rd party companies.
• Identify, budget for and manage projects related to renovations and or replacements within the hotel
• Work closely with the purchasing department to source the best products for the least cost.
• Monitoring the Hotel's Energy consumption on daily and monthly basis.
• Ensuring prompt and/or immediate response to maintenance requests from our guests, employees, and management of the Hotel.
• Coordinate and complete all audits related to engineering and risk management.
• Responsible for departmental health and safety, training programs, statutory compliance.
• Participate on hotel level in Accor & Ennismore Energy/Sustainability Programs.
• Comply with every reasonable request from their supervisor within an amount of time that it takes to comply under normal circumstances.

GENERAL TASKS & MISCELLANEOUS

• Be flexible and to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• Must be able to assess situations and react accordingly through analysis and perspective.
• Should be available in front of the guests and colleagues – in accordance to their position – and to serve as an example for other employees
• Comply with every reasonable request from their supervisor within an amount of time that it takes to comply under normal circumstances

Qualifications

PERSONAL ATTRIBUTES

• Other trade certificate(s) would be an asset.
• Pool water chemistry knowledge is required 
• Knowledge of computerized energy management systems is preferred 
• HVAC (Heating/Ventilation and Air Conditioning) background is an asset 
• Must be a self-starter and motivator  
• Must have strong organizational and time management skills 
• Must be team oriented with strong communication and interpersonal skills
• Must have an eye for detail and a passion for guest service
• Enthusiastic and dependable
• Active listening
• Communication Skills
• Customer service
• Interpersonal skills
• Good communications skills
• Problem-solving

QUALIFICATIONS

• Bachelor’s degree in Engineering

EXPERIENCE

• Minimum 5 years’ experience in hospitality industry and engineering experience with two years in an equivalent capacity.
• Experience in a pre-opening property will be an added advantage

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Job Description

• The Controller is responsible for short and long term planning and the daily operations of the department
•  Develops and recommends the department’s budget and objectives and manages within those approved plans.
• The Controller is responsible for reporting financial results to the General Manager, Accor head office and owners."
• Establishes, coordinates and administers all financial systems, internal controls and the hotel’s capital expenditure plan.
• Prepares and reviews budgets, forecasts, operating results, financial reports and tax returns in compliance with government regulations
• Responsible for planning, directing, controlling, coordinating and participating in the activities of All Accounting personnel; IT, Purchasing and Stores of the Hotel.
• Active participation and monitoring on the financial aspects of COCKPIT / FOCUS and ISO 9001 as per Accor Policy (Sun system/ opera/ micros etc.).
• Ensure compliance of all accounting system, procedures and reports with established accounting and control standards and procedures in compliance with all government regulations and Accor Policy as approved by the owners.
• Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.
• Interacts in a positive way with all team members to ensure excellent guest experience.
• Supervision of the front office.
• Maintain good relations with banks to facilitate operation in the hotel.
• Maintain good relationship with government to facilitate the handling of such hotel functions as tax matters, import licenses and customs clearances.
•  Direct preparation of annual budgets and monthly forecasts; establish or recommend to management major economic objectives and policies for the hotel.
• Support General Manager by direct preparation of monthly and annual reports to summarize and forecast the hotel’s revenues, expenses and earnings based on past, present and expected operations.
•  Assist all department heads in the preparation of their respective budgets and feasibility studies and whenever any financial information or expertise is required.
• Perform other related duties as assigned by the General Manager
• Direct, coordinate and participate in all activities of Accounting personnel, such as:
•  preparing management reports, financial statements and related accounting reports;
•  receiving, storing, issuing, accounting for, and controlling the cost of food, beverage, general supplies, operating equipment and fixed assets; reconciliation of all revenue requisition needed equipment, materials and supplies; receiving, keeping, depositing, and disbursing funds; preparing, controlling and maintaining all vouchers and cheques; processing and preparing all credit applications; auditing all revenue reports of the hotel;
• Be an inspiration to all hotel staff to achieve luxury levels of performance.
• Is an integral part of the business team, attends all scheduled meetings and contribute actively with proper preparation.
• Ensure compliance with corporate accounting policies and procedures, legal requirements and contractual obligations, utilizing internal controls, auditing and security procedures.
• Ensure the collection of payments in accordance with company policies.
• Monitor hotel expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager.
• Ensures optimal compliance with corporate focus audit.

Qualifications

• HND/Bachelor’s degree in Accounting, Business Administration, Economics or in any other related field
• Master’s degree in Accounting, Business Administration, Economics or in any other related field, ICAN, or ACCA is also an added advantage.
• Minimum of 3-5 years managerial work experience in an accounting firm or hotel
• Special skills in Sun, Opera and micros systems.
• Excellent communications, organization and time management skills
• Proficiency in the use of the computer and application programs
• Good mathematical and analytical skills
• Capability of dealing with crisis or emergency situations effectively
• Ability to work as part of a team