Vacancies at Kempinski Hotels

Key Responsibilities

• Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Conduct site inspections.
• Adhere to the Corporate Standard Operating Procudures.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Execute sales actions within set cost budget structure.
• Update OPERA contact database at all times.
• Cross sell other Kempinski Hotels.
• Understand, and follow the Company Sales Vision.
• Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.

Skills, Knowledge and Expertise

• Be a Kenyan citizen
• University degree or diploma in a business-related field
• Minimum two (2) year experience in a similar position, preferably in a 4/5 star hotel.
• Ability to work and communicate in a multinational environment.
• Computer literacy adapted to the field of Sales

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Key Responsibilities

• Provide administrative support for the marketing office.
• Coordinate and arrange appointments and schedules.
• Maintain filing system.
• Handle phone calls.
• Handle daily correspondence/financial documents such as purchase order, expenses claims, etc. 
• Handle all agencies/vendors invoices and act as point of contact for billing matters.
• Assist Marketing Manager (or Director of Sales & Marketing) in creating and implementing all Marketing activities, including but not limited to: Creation and print of collateral, promotions & packages, advertising, Market analysis, coordinating shoots by external parties, content shooting, editing and posting and social Media calendar 
• Maintain hotel listings in online and offline media.
• Handle site inspection.
• Plan, coordinate and implement direct marketing, both on- and offline.
• Maintain guest database for mailings.
• Liaise with F&B department to promote F&B outlets.
• Assist in the creation of the media and marketing plan.
• Conduct competition checks and benchmarking on a regular basis.
• Create office presentations.
• Create, coordinate and maintain giveaways and collateral.
• Upload and maintain picture storage and distribution systems (Picture Park).
• Provide content and images for websites according to CI.
• Ensure content and photography of 3rd party websites is maintained. 
• Ensure compliance with Corporate Identity guidelines
• Maintain updates of corporate marketing guidelines and inform colleagues.
• Attend marketing relevant meetings.
• Play support role in developing hotel Marketing budget and update budget figure periodically.
• Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.
• Stay updated with the latest developments in the hotel including all activities, promotions, rates of the hotel.

Skills, Knowledge and Expertise

• Bachelor’s degree in hospitality or in Communication & Marketing.
• 2 years experience in a similar position.
• English – excellent oral and written skills.
• Knowledge of Marketing basics .
• Knowledge of graphic and print technical terms.
• Excellent skills in Microsoft office.
• Knowledge of creative programmes such as photo-shop, indesign etc is a plus.