Vacancies at Kenyan Urban People Association (KUPA)

KUPA Kenya is the leading welfare organization in Kenya offering compassion and peace of mind to her members through provision of last expense services.

We are seeking to recruit a self-driven and result-oriented individuals for the position of Sales Team Leaders for our unit offices spread all over the country.

Position Summary:

• The position is responsible for managing sales activities within the assigned territories.

Key responsibilities:

• Supervise field recruitment and activation activities across assigned territories Implement sales strategies and plans to ensure set targets are met and surpassed Monitor sales agent productivity
• Prepare weekly and monthly sales performance reports
• Identify and report emerging opportunities and competitor activities
• Build and maintain strong customer relationships with clients
• Respond to customer inquiries and resolve customer complaints
• Train and onboard new sales team members, providing them with the necessary knowledge and skills to succeed

Key requirements:

• Diploma or degree in Business, Marketing or related field. 1-2 years' experience in sales, with supervisory experience.
• Results oriented with a strong drive to achieve sales targets Excellent communication and interpersonal skills
• Ability to lead and motivate a sales team
• Ability to analyze market trends and customer data Proficiency in MS office and CRM systems
• Possessing a valid Certificate Of Proficiency (COP) will be an added advantage
• Previous experience in sales or insurance will be an added advantage

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KUPA Kenya is the leading welfare organization in Kenya offering compassion and peace of mind to her members through provision of last expense services.

We are seeking to recruit a self-driven and result-oriented individuals for the position of Sales Supervisors for our unit offices spread all over the country.

Position Summary:

• The position is responsible for managing sales activities within the assigned territories.

Key responsibilities:

• Supervise and support daily activities of the sales team
• Implement sales strategies and plans to drive growth
• Track weekly, monthly sales reports and forecasts for management
• Build and maintain strong customer relationships with clients Respond to customer inquiries and resolve customer complaints

Key requirements:

• Diploma or degree in Business, Marketing or related field. 2-3 years' experience in sales, with supervisory experience. Results oriented with a strong drive to achieve sales targets
• Excellent communication and interpersonal skills
• Ability to lead and motivate a sales team
• Ability to analyze market trends and customer data Proficiency in MS office and CRM systems
• Possessing a valid Certificate Of Proficiency (COP) will be an added advantage
• Previous experience in sales or insurance will be an added advantage

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KUPA Kenya is the leading welfare organization in Kenya offering compassion and peace of mind to her members through provision of last expense services.

We are seeking to recruit a self-driven and result-oriented individuals for the position of Unit Manager. The positions are based in Siaya, Uriri and Kisii Towns.

Position Summary:

• The position is responsible for overseeing and managing sales activities, customer service, performance and administration of the unit office.

Key responsibilities:

• Lead and manage sales and customer service teams, providing guidance, coaching, and mentoring as needed to meet and exceed set targets
• Develop and implement sales strategies and plans to achieve growth.
• Analyze market trends, competition, and customer needs to identify business opportunities
• Build and maintain strong customer relationships to ensure customer satisfaction and loyalty Respond to customer inquiries and resolve customer complaints
• Monitor daily, weekly and monthly sales performance, track sales metrics, and report on sales results
• Collaborate with other departments to align sales efforts and support overall business objectives
• Train and onboard new sales team members, providing them with the necessary knowledge and skills to succeed
• Identify areas for process improvement and implement solutions to enhance sales efficiency and effectiveness

Key requirements:

• Diploma or Degree in Business, Marketing or related field
• 3-5years proven experience in managing field teams, preferably in membership recruitment.
• Results oriented with a strong drive to achieve sales targets Demonstrated ability to lead and motivate a sales team
• Strong ability to analyze market trends and customer data
• Ability to use CRM software and sales tools
• Excellent communication and interpersonal skills
• Possessing a valid Certificate Of Proficiency (COP) will be an added advantage
• Previous experience in sales or insurance will be an added advantage

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Position Summary:

• The job is responsible for driving revenue growth through online channels. The holder of the position is responsible in developing and implementing strategies to increase sales, attract new customers and retain existing ones. This position requires a deep understanding of digital marketing and sales techniques.

Key responsibilities:

• Development and execution of marketing and digital campaigns and projects, including social media.
• Timely response to all online enquiries and reviews by articulating client needs and providing solutions.
• Conduct research on competitor trends to identify new opportunities for growth and optimization.
• Analyse consumer behavior and trends.
• Manage customer reviews including the collection and approval process, and on-site maintenance and customer communications.
• Creation and editing of content for marketing materials, website, and social media platforms.
• Support the coordination of creative content from our freelancer network, including photography and videography.
• Manage and maintain the Digital Asset Management System.
• • Collaborate with cross-functional teams, including product development, sales, operations, and customer service to ensure a seamless customer experience.

Key requirements:

• Diploma or degree in Marketing, mass communication, creative arts or a related field 1-2 years of relevant experience, preferably in the digital industry with familiarity in digital marketing tactics, including email marketing, social media, and paid advertising. Highly organized with strong attention to detail, and the ability to manage multiple projects and deadlines.
• Must have good written and verbal communication skills.