Vacancies at M.P. Shah Hospital

Duties & Responsibilities: 

• Organising cheques for signatories signing 
• Ensuring all the cheques for suppliers and doctors are collected on time by informing them once the cheques are ready. 
• Preparing RTGS/TT payments 
• Updating unpresented cheque listing daily 
• Updating cheque register daily and ensuring its completeness 
• Ensure debtors remittances allocations are done same day. 
• Recording and providing all invoices for approval. 
• Following up on all outstanding invoices from departments. 
• Filing payment vouchers sequentially and ensure archives are accessed with permission and only with authorized individuals. 
• Updating database of suppliers contacts on a monthly basis. 
• Ensure no documents are missing in a file by performing sequential checks on all files closed for the month 
• Preparing all departmental Official Letters. 
• Preparing doctors summary statistics for board presentation. 
• Participate in preparing the weekly finance dashboard. 
• Undertake any other duties assigned by the Head of Finance incidental to the work described herein 

Qualifications & Requirements 

• Bachelor’s degree in Accounting, Finance, Economics, or any other related field. 
• Professional qualifications form either CPA or ACCA will be an added advantage 
• Minimum of at least one years of experience working in a similar position 
• IT proficient 

Deadline 19th January 2024. 

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Duties & Responsibilities: 

• Enhance patient experience- Act as the voice of the patient by checking and ensuring that the hospital standards provide a positive patient experience e.g. maintaining the reception ambiance, comfort of waiting area, presence of signage to direct patients, relevant patient navigation etc. 
• Queue management – Oversee the management of patients through efficient use of the (QMS) queue management system or alternative process available. Walk around the department regularly to check on patients to avoid unnecessary delays and minimize the turnaround time 
• Handling patient feedback enquires – Handle enquiries & complaints, provide appropriate solutions and escalate the feedback as necessary. Upsell hospital services and ongoing marketing campaigns and prompt patients to give feedback through the available channels. 
• Managing appointments & sending reports – Booking appointments as per clinic schedules, sending reminders, sending of reports, managing walk-in patients and coordinating with the doctors and clinic staff to ensure smooth running of the clinics 
• Patient registration – Maintain the validity and accuracy of the hospital’s records by performing verification checks for patients’ insurance details before registration as per hospital guidelines, confirming that all documents are in order before any final patient discharge procedures and confirming that paper records and digital records tally 
• Billing of services – Maintain and protect the accuracy and reliability of billing operations by ensuring accurate and complete billing of items, monitoring and billing of daily doctor’s fee notes and alt medical procedures for patients and verification of complete records reporting any missing codes to the supervisor for creation immediately. 
• Liaising with insurances & other payers – Ensuring pre-authorization of patients covered under insurance schemes, NHIF and other payers are completed & sent promptly & followed up for approval. 
• Handing over insurance document to dispatch Updating database of suppliers contacts on a monthly basis. 

Qualifications Skills & Experience 

• Diploma in business, communications and or hospitality related course
• Professional qualifications form either CPA or ACCA will be an added advantage 
• Bachelor’s degree in Business administration, marketing or any business related Field is an added advantage 
• IT proficient 

Deadline 26th January 2024.