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  • Posted: Dec 30, 2024
    Deadline: Not specified
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    Newark Capital is a credit lending company aiming to provide instant access to loans for SMEs. We are on a mission to provide instant loans to small businesses: ensuring accessibility, affordability, value and customer experience. Newark capital is headquartered in Kikuyu Town with offices in Ngóng, Dagoreti, Ruiru, Wangige, Kikuyu, Limuru, Kiambu and...
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    Team Leader

    What You’ll Do:

    • Supervise branch employees and oversee loan approvals and collections.
    • Conduct financial analyses and market the branch to grow accounts.
    • Plan and forecast branch objectives aligned with company goals.

    What We’re Looking For:

    • Exceptional leadership and organizational skills.
    • Strong analytical abilities and a customer-focused mindset.
    • Experience in motivating and leading a team.
       

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    Field Collection Officer

    Key Responsibilities:

    • Achieve monthly collections targets through field .
    • Resolve customer complaints in line with company policies.
    • Detect fraudulent activities and report them promptly.

    Requirements:

    • Experience in debt recovery and strong negotiation skills.
    • Computer literacy and keen attention to detail.
    • Ability to manage field visits effectively.

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    Call Centre Agent

    Your Role:

    • Collect outstanding debts and negotiate payment plans.
    • Respond to customer inquiries and resolve complaints.
    • Meet daily, weekly, and monthly targets.

    Requirements:

    • Diploma in a relevant field and 1-2 years in debt collection/credit.
    • Strong communication, interpersonal, and negotiation skills.
    • Computer literate and fluent in English.

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    Business Development Officer

    Key Responsibilities:

    • Achieve monthly KPIs in disbursement, collections, and customer growth.
    • Conduct market research and competitor analysis.
    • Maintain a database of potential customers and prepare weekly reports.

    Qualifications:

    • Business-related Diploma/Degree.
    • 2+ years in sales/marketing; microfinance experience is a bonus.
    • Strong communication and customer relations skills.

    Method of Application

    Apply now at careers@newarkfrontiers.co.ke with the subject JOB TITLE. Let’s create success together!

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