Vacancies at PharmAccess Group

• We are looking for a colleague who will provide operational excellence, a business mind-set and will help develop new ways of value addition to our patient-centric programs and solutions. Self-motivation, problem solving, team oriented and a positive work attitude should be your core capabilities, in return we offer a position in an organization that works at the forefront of healthcare innovation.

Key Responsibilities

Clinical guidance

• Responsible for delivering clear, documented content, medical analysis and advice, specifically to product/program development, decision making and implementation.
• Provide deep knowledge of active/planned programs, experiments or pilots on products, or solutions that the organisation may pursue.
• Contribute medical context into marketing and commercial strategies aimed at developing market driven solutions for sustainability of targeted programs, services or products
• Translate complex medical information, guideline and regulatory provisions into understandable content and context for various programs, products or audiences.

Medical research and Innovations: 

• Serve as a medical counterpart to external researchers evaluating PharmAccess’ interventions in Kenya, as local research coordinator, in collaboration with PharmAccess Research & Learning Amsterdam
• Contribute to setting up, and implementing medical interventions as part of PharmAccess patient care journeys in Kenya
• Provide technical support to the Kenya PharmAccess epidemic preparedness strategy, including (private sector) IDSR monitoring, predictive modeling in line with the new Kenyan National Health Security agenda
• Secure (third-party research on) PharmAccess interventions to be in line with national ethical standards (clearance) and NACOSTI compliance
• Co-analyze and critically assess quality of clinical data, perform interim analyses, in collaboration with Amsterdam PharmAccess R&L team
• Secure medical correctness of PharmAccess’ projects information dissemination and communications in Kenya
• Identify and follow up on funding opportunities for clinical research in collaboration with PharmAccess R&L Team Amsterdam

Program Development: 

• Responsible for ensuring PharmAccess programs and research work meet standards required by medical and regulatory agencies. 
• Coordinate programs and provide clinical documented content and advice as needed to ensure programs achieve set goals
• Responsible for design and review of medical Key Performance Indicators linking to our different programs
• Work closely together with our Kisumu site/UHC teams, identify supply side gaps, develop measurable health outcomes, and provide advice on the benefit package.
• Support the development of medical content for M-TIBA packages (MomCare, Safe Mama-Tech, Insurance packages and any other new or existing value-based [VBHC] initiatives).
• Contribute to development of clear, cross-cutting measurable health outcomes and identify new opportunities for improvement or addition to digital packages that benefit the clients.
• Provide input to the medical content of SafeCare in alignment with SafeCare’s strategic direction, and in agreement with the SafeCare leadership to further strengthen the SafeCare monitoring.
• Ensure that standards are in tandem with local context, policy and regulatory provisions
• Provide regular training to PST and SafeCare team in conjunction with experts
• Conduct a final evaluation to determine project outcomes, key learnings and implications
• Support the advocacy and dissemination of program learnings to integrate into practice and policy for the benefit of healthcare consumers 

Key stakeholder engagement 

• Build and retain relations with the relevant parties including Key Opinion Leaders and academic centres within the public and private sector and attain influential understanding and input in decision making
• Deliver scientific presentations and capacity building to healthcare professionals (HCPs) and related partners in line with program and patient activity requirements.
• Convene and Co-ordinate advisory boards, Technical Working Groups and expert panel meetings and roundtables
• Liaison contact between PharmAccess Kenya and PAI Amsterdam medical team.
• Represent the organisation and its senior management whenever required to medico-scientific forums and events.
• Act as the principal delegate to the government on matters affecting medical, clinical and service policy and regulatory provisions

Minimum Qualifications

• Minimum MD (MBChB) qualification holder
• A post-graduate training in medicine or related health services/specialisations will be an added advantage.

Required Skills & Experiences

• At least five years’ post-qualification experience in medical practice or similar roles, with exposure to working in a competitive environment with multiple stakeholders.
• Holder of a valid KMPDCU certification and practice License having fulfilled all requirements.
• Experience working with programs will be a considered advantage.

go to method of application »

Key Responsibilities

Business Development: (55% Dedication)

• Through market insights, identify, pursue and develop business opportunities that result in new customer recruitment, market expansion and revenue growth in line with annual targets.
• Develop and execute strategies to expand on self-paying clients, government and donor supported business opportunities.
• Develop sales plans, revenue forecasts, and execution plans for the attainment of the same through management and coordination of external implementation partners to deliver service to clients to sustain strong business relationships.
• Proactively engage private providers, networks, insurers, and other potential clients.  Prepare and coordinate quarterly performance meetings with license partners.
• Maintain an active CRM pipeline, ensuring all client interactions, contracts, and leads are updated. 
• Provide commercial insights to strengthen the SafeCare value proposition.
• Development of monthly, quarterly and annual reports to support management decision on the maximization of opportunities, risk mitigation and growth of the SafeCare brand and business model in Kenya.

Operational support (15% Dedication)

• Support daily operational implementation of SafeCare activities. 
• Ensure quality and efficiency of service delivery. 

Program Monitoring & Reporting (10% Dedication)  

• Track KPIs using dashboards and the CRM system.   
• Prepare monthly and quarterly reports for SafeCare leadership. 
• Support continuous improvement of planning and monitoring tools. 
• Support timely donor and project reporting. 

License Partner and Assessor Pool coordination (10% Dedication)  

• Support training, onboarding, and performance oversight of license partners. 
• Monitor contract compliance and ensure all documents are stored and updated in the CRM. 
• Collaborate with internal and external partners to increase SafeCare’s presence in the market.
• Facilitate review meetings and performance evaluations. 

Financial & Budgetary Responsibilities (10% Dedication)    

• Support annual budgeting and forecasting. 
• Track expenditures and revenue from license partners and self-paying clients. 
• Follow up on (outstanding) invoices and contract deliverables. 

Minimum Qualifications

Bachelor’s degree in business, Marketing, or related field; Health sciences qualification preferred.

Required Skills & Experience

• >8 years of proven sales experience, preferably in healthcare or service-based industries with demonstrated progressive seniority in a complex environment.
• Strong hands-on execution and problem-solving skills. 
• Demonstrated ability to close deals and grow commercial pipelines. 
• Demonstrated strong strategy setting, business and process planning, review and reporting skills.
• Strong trouble shooting and risk mitigation skills.
• Excellent communication, negotiation, and presentation skills. 
• Strong customer relationship management abilities. 
• Proficiency with CRM systems for contract management and sales tracking. 
• Analytical skills with ability to translate data into decisions. 
• Strong project and operations management experience.