Vacancies at Sigalagala National Polytechnic

Job Summary:

Reporting to the Chief Principal, the ICT Manager will oversee the polytechnic’s technology network infrastructure and digital strategy. The ideal candidate will ensure efficient ERP operations, mitigate against cyber security issues, drive digital transformation, and ensuring adherence to established ICT standards and other statutory requirements.

Job Description:

• Manage IT infrastructure, including networks, servers, and security systems.
• Develop and implement IT strategies and policies.
• Oversee IT support services.
• Evaluate systems and ensure they comply with established ICT security standards and requirements;
• Conduct regular network and security audits.
• Prepare budget and work plan for the Department;
• Manage Systems development and implementation process.
• Train staff on IT best practices and emerging technologies.
• Provide technical support and strategic guidance for ODeL initiatives, ensuring seamless integration of ICT solutions to enhance virtual learning environment.

Job Specifications:

• Possess a Bachelor's Degree in Computer Science, Information Communication Technology, or an equivalent qualification in an ICT-related discipline from a recognized institution.
• A Master’s Degree in the above-mentioned fields of study from a recognized institution will be an added advantage.
• Cisco Certified Network Associate I, Il, and III (CCNA), Computer maintenance and repair, programming certification will be an added advantage;
• Knowledge and Experience working with ABNO ERP systems is highly desirable;
• Knowledge of network administration, cybersecurity, and cloud computing;
• Excellent problem-solving and leadership skills;
• Should be a team player; and
• At least five (5) years of experience in IT Management or an equivalent position, preferably in an educational institution, with demonstrated outstanding professional competence.

Personal attributes:

• Leadership and Management - Strong leadership skills to manage and guide the ICT team, ensuring effective communication and collaboration.
• Technical Expertise -In-depth knowledge of ICT systems, including hardware, software, networking, and security protocols.
• Project Management - Ability to plan, execute, and oversee ICT projects, ensuring they are completed on time and within budget.
• Problem-Solving Skills -Strong analytical and problem-solving abilities to address technical issues and implement effective solutions.
• Communication Skills - Excellent verbal and written communication skills to interact with stakeholders, provide user support, and document processes.
• Strategic Planning - Capability to develop and implement ICT strategies that align with the polytechnic’s goals and objectives.
• Budget Management -Experience in managing ICT budgets, including cost control and resource allocation.
• Compliance and Security - Ensuring compliance with relevant regulations and standards, and implementing robust security measures to protect data and systems.
• Continuous Improvement - Commitment to staying updated with the latest ICT trends and technologies, and continuously improving ICT systems and processes.

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Job Summary:

• Reporting to the Chief Principal, the Enterprise Manager/Business Development will oversee business/enterprise Unit operations, drive strategic growth, and ensure efficient resource allocation.
• The ideal candidate should have strong leadership skills and a proven track record in enterprise/business management.
• The manager will be responsible for guiding the Polytechnic in the development and implementation of Income Generating Activities (IGAs) within the departments.

Job Description:

• Oversee daily operations of Enterprise Unit, ensuring efficiency and productivity
• Develop and provide leadership in institutional Enterprise Units
• Provide Consultancy support to departments
• Prepare budgets, and workplans, for the department
• Improve the quality of service and increase the scale of enterprise unit activities
• Ensure effective implementation of enterprise Units policy
• Promote Enterprise Unit products and services
• Develop collaborations with funding organizations, stakeholders and, partners
• Monitor performance of activities, support areas and projects across Enterprise Unit

Job Specifications:

• Possess a Bachelor's Degree in Business Administration, Business Management, Entrepreneurship, Commerce, or any other relevant and related field of study from a recognized institution
• A Master's Degree in the above-named disciplines will be an added advantage
• Proven business development track record
• Membership in a marketing professional body
• Proficiency in MS Office and CRM software
• Strong communication skills
• Time management and planning skills
• Experience in customer support is a plus
• Specialty in business development within the consulting space is an added advantage
• Ability to build rapport
• Strong analytical, financial, and leadership skills
• At least five (5) years’ experience in an equivalent position preferably in an educational institution and demonstrated outstanding professional competence

Personal Attributes:

• Analytical mind with strong problem-solving abilities
• Excellent communication and consulting skills
• Ability to conceptualize and formulate business plans
• Strong organizational and planning skills
• High level of integrity and professionalism
• Adaptability and resilience
• Self-motivated with a proactive approach to work
• Strong interpersonal skills with the ability to work well in a team

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Job Summary:

• Reporting to the ICT Manager, the officer will be responsible for the implementation and testing of computer programs, conducting system analysis, and configuring the local area network (LAN) and wide area network (WAN) for the Polytechnic.
• Additional responsibilities include providing user support for ERP implementation, performing systems administration, managing the website, and conducting data backups.

Job Description:

• Install, configure, and maintain hardware and software components of the ICT infrastructure, including servers, networks, and peripherals
• Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime
• Implement and maintain security measures to protect the ICT systems and data from unauthorized access, malware, and other threats
• Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures
• Conduct regular backups and disaster recovery procedures to safeguard critical data and systems
• Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries
• Provide institutional ERP support to staff
• Periodic update of Institutional Website
• Periodic maintenance of institutional CCTV system
• Conduct daily audits of the institutional ICT systems to identify and resolve any issues ensuring optimal performance, security, and compliance with established protocol

Job Specifications:

• Possess a Higher Diploma in Computer Science, Information Technology, or a closely related field such as Software Engineering, Cybersecurity, Data Science, Network Engineering, or Artificial Intelligence, from a recognized institution
• A Bachelor's Degree in the above-mentioned fields of study from a recognized institution will be an added advantage
• Certification in computer maintenance and repair/network administration/programming will be an added advantage
• Knowledge and Experience working with ABNO ERP systems is highly desirable
• Knowledge of computer hardware, software, and networking
• Should be a team player
• At least three (3) years’ experience as a system administrator/network administrator in an equivalent position preferably in an educational institution and demonstrated outstanding professional competence

Personal Attributes:

• Strong Communication Skills – The ability to clearly explain technical concepts to non-technical users, as well as listen and understand their needs and concerns
• Problem-Solving Skills – A natural aptitude for diagnosing issues and finding effective solutions quickly and efficiently
• Attention to Detail – Meticulousness in managing systems, data, and documentation to avoid errors and ensure accuracy
• Adaptability – The capacity to adapt to new technologies and methodologies and to handle changing requirements or unexpected issues
• Customer Service Orientation – A focus on providing excellent support and service to users and stakeholders, ensuring their satisfaction and trust
• Teamwork and Collaboration – The ability to work well within a team, sharing knowledge, and contributing to group efforts
• Time Management – Efficiently managing time and tasks, prioritizing workload, and meeting deadlines
• Ethical Judgment and Integrity – Maintaining high ethical standards, particularly in handling sensitive information and adhering to organizational policies
• Patience and Perseverance – Remaining calm and composed under pressure, and persistently working through challenges
• Proactive Attitude – Taking initiative to anticipate issues, improve systems, and suggest innovative

Note:

• Successful candidates for all positions shall be required to produce statutory clearance certificates from EACC, KRA, HELB, and DCI.