Vacancies at Summit Recruitment and Search

Key Responsibilities

• Manage HR administration, including recruitment, onboarding, offboarding, staff contracts, and employee records.
• Process monthly payroll, statutory deductions, employee benefits, and salary reconciliations.
• Maintain HR databases, leave records, timesheets, performance reviews, and compliance documentation.
• Oversee office administration, procurement, vendor contracts, inventory, and administrative staff.
• Coordinate staff travel, accommodation, visas, work permits, and other logistical arrangements.
• Organize meetings, conferences, and events, including venue bookings, catering, and vendor coordination.
• Liaise with IT service providers, manage office equipment, and support HR audits and administrative reporting.

Key Qualifications

• Bachelor’s degree in Business Administration, Human Resource Management, or a related field.
• Minimum of 4 years’ experience in HR administration, office management, and travel logistics.
• Strong knowledge of payroll processing, employee benefits, HR procedures, and statutory compliance.
• Proficiency in IT systems, HR databases, and office technology management.
• Strong organizational, multitasking, problem-solving, and interpersonal skills, with the ability to maintain confidentiality.
• French proficiency and experience in an international organization are added advantages.

go to method of application »

Key Responsibilities

• Support the development and execution of the marketing strategic plan, including project timelines and measurable KPIs.
• Drive growth in online and direct sales through targeted digital marketing and e-commerce initiatives.
• Design and produce in-house marketing materials (banners, POS, menus, postcards) in line with brand guidelines.
• Plan, manage, and optimize digital marketing campaigns, including social media, digital advertising, and SEO.
• Implement and manage the CRM program, overseeing the customer database, email marketing, and customer touchpoints to support loyalty initiatives.
• Manage and monitor marketing budgets and campaign performance, ensuring efficient allocation and measurable ROI.
• Develop and execute joint marketing initiatives with key retail partners, such as distributors and major retail outlets.
• Coordinate with external suppliers and partners (e.g., website developers, designers, photographers) and provide performance reports on marketing campaigns and website metrics.

Key Qualifications

• Bachelor’s degree in Marketing or a related field.
• Minimum 5 years’ experience in digital marketing or digital media.
• Strong project management skills, with the ability to manage multiple initiatives across different business verticals.
• Stakeholder management experience, working effectively with both internal teams and external partners.
• Content marketing expertise, including content creation, curation, and brand-aligned copywriting.
• Strong analytical and data management skills, including use of tools such as Google Analytics and Meta Analytics.
• Digital marketing channel expertise, including email marketing, LinkedIn marketing, video marketing (YouTube, TikTok), and social media.
• Creative and technical marketing skills, including competitive analysis, conversion rate optimization, and basic visual/graphic design.

go to method of application »

Key Responsibilities

• Drive the growth and performance of digital lending products, ensuring achievement of disbursement targets and increased customer adoption.
• Monitor and analyse digital lending performance, including loan disbursements, active borrowers, Portfolio at Risk (PAR30) and collection rates.
• Develop and implement customer activation campaigns through SMS, call centres, branch networks and other digital channels.
• Oversee and optimise USSD and mobile app lending channels, identifying customer journey challenges and coordinating with IT to resolve technical issues.
• Collaborate with Credit, IT, Sales and Operations teams to improve product eligibility criteria, loan configurations, customer limits and digital lending processes.
• Monitor portfolio quality, support automated collections processes and recommend corrective measures to minimise credit risk and improve repayment performance.
• Prepare weekly and monthly performance reports for senior management while ensuring compliance with CBK digital lending regulations and Kenya’s Data Protection Act.

Key Qualifications

• Bachelor’s degree in Business, Finance, Economics, Information Technology or a related field.
• Minimum of 3 years’ experience in digital lending, mobile financial services, financial technology or financial product management.
• Proven experience monitoring digital loan portfolios, including disbursements, PAR30, collection rates and customer activity.
• Strong understanding of USSD platforms, mobile lending applications and digital customer journeys within the Kenyan financial services market.
• Demonstrated ability to work with cross-functional teams and drive digital product growth and commercial performance.
• Strong analytical, reporting, problem-solving and communication skills. Experience using Mambu or a similar loan management system is an added advantage.

go to method of application »

Key Responsibilities

• Provide overall leadership and strategic direction for the business across Kenya and Tanzania, ensuring the achievement of growth, profitability, and operational objectives.
• Oversee day-to-day operations, working closely with departmental heads to ensure seamless service delivery, operational efficiency, effective resource utilisation, and high customer satisfaction.
• Lead, mentor, and support a team through the leadership structure, fostering a collaborative, accountable, and high-performance culture.
• Drive continuous improvement initiatives across the organisation, ensuring operational excellence, service quality, risk management, and adherence to industry best practices.
• Oversee financial performance, including budgeting, forecasting, cash flow management, financial controls, and profitability, ensuring sound governance and informed decision-making.
• Provide strategic oversight to the Sales and Marketing function, supporting revenue growth, key client relationships, market expansion, and the achievement of commercial targets.
• Ensure the effective utilisation and development of technology and business systems to support operational efficiency, reporting, data security, and business growth.
• Maintain strong relationships with shareholders, industry stakeholders, suppliers, tourism authorities, and key partners, while ensuring compliance with all relevant legal and regulatory requirements and acting as an ambassador for the organisation.

Key Qualifications

• Bachelor’s degree in Business Administration, Tourism Management, Hospitality Management, Finance, or a related field; an MBA or relevant postgraduate qualification is advantageous.
• Senior leadership experience within Destination Management, Tourism, Travel, or a related service industry in East Africa.
• Proven track record of leading multi-functional teams and managing complex operations, ideally across multiple business units, regions, or countries.
• Strong commercial and financial management experience, with the ability to drive profitability, budgeting, forecasting, and business performance.
• Demonstrated success in leading organisational growth, operational improvement initiatives, and strategic business transformation.
• Strong leadership, people management, and team development skills, with the ability to build high-performing and engaged teams.
• Commercially astute and strategic in outlook, with excellent operational, analytical, decision-making, and execution capabilities.
• Excellent communication, stakeholder management, and relationship-building skills, combined with a hands-on, adaptable, and solutions-oriented approach.