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  • Posted: Jan 12, 2017
    Deadline: Mar 1, 2017
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Accounts Assistant - Receivable

    Summary of Responsibilities:

    Reporting to the Credit Manager, responsibilities and essential job functions include but are not limited to the following:

    • Assist in the timely billing of client’s bills.

    • Maintain a filing system for account receivable records.

    • Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system.

    • Assist in the reconciliation of accounts.

    • Respond and contact clients for queries.

    • Contact debtors for payment follow ups.

    • Ensure all invoices have the appropriate documentation attached and approvals prior to processing.

    • Process bills and statements and have them sent to clients promptly.

    • Maintain a filing system for accounts receivable records.

    • Maintain clear lines of communication with outside companies to ensure timely and accurate settlement of debtors.

    • Check arithmetic accuracy and invoices.

    • Calculate travel agent commissions.

    • Aid in the preparation of the travel agents cheque listing.

    • Use finance computer programs.

    • Bring to Credit Managers attention any balances that are not properly supported.

    • Invoice on the computer as per contract for travel agents and others.

    • Prepare delivery letters for invoices.

    • Make photocopies for invoices for our back-up copy.

    • Rebate overcharges as analyzed when invoicing and raise miscellaneous for any undercharges.

    • Print file and distribute daily reports i.e ageing by class, balancing reports and edit transfers.

    • Apply credits arising from rebates. Transfers. Voids etc.

    • Prepare AR reconciliations as assigned by Credit Manager

    Qualifications:

    • Previous experience is an asset

    Physical Aspects of Position (include but are not limited to):

    • Constant standing and walking throughout shift

    go to method of application »

    Accounts Assistant - Accounts Payable

    Summary of Responsibilities:

    Reporting to the Assistant Director of Finance & Business support & Accountant Manager, responsibilities and essential job functions include but are not limited to the following:

    • Consistently offers professional, engaging and friendly service
    •  Ensuring proper documentation and approvals are obtained for all hotel invoices.
    • Inputting approved invoices accurately into the accounts payable system for payment.
    • Ensuring proper and timely payment of vendor invoices according to vendor terms and hotel’s cash availability.
    • Reconciling vendor statements regularly to ensure that all liabilities have been recorded.
    • Process all Accounts Payable invoices and manual cheques through the computer system.
    • Perform any other duties that the Accounts Payable Manager

    Qualifications:

    • Previous experience is an asset

    Physical Aspects of Position (include but are not limited to):

    • Constant standing and walking throughout shift

    Visa Requirements: Candidate must be a Kenyan Citizen

    go to method of application »

    Banquet Chef De Partie

    Summary of Responsibilities:
    Reporting to the Executive Sous Chef responsibilities and essential job functions include but are not limited to the following:             
    • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
    • Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards
    • Actively share ideas, opinions and suggestions in daily shift briefings
    • Ensure all kitchen Colleagues are aware of standards and expectations
    • Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback
    • Continually strive to improve food preparation and presentations
    • Maintain proper rotation of product in all chillers to minimize wastage/spoilage
    • Have full knowledge of all menu items, daily features and promotions
    • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
    • Follow kitchen policies, procedures and service standards
    • Follow all safety and sanitation policies when handling food and beverage
    • Other duties as assigned
    Qualifications:
    • Previous experience in the Culinary field required
    • Journeyman’s papers or international equivalent required
    • Diploma Certification in a Culinary discipline an asset
    • Computer literate in Microsoft Window applications an asset
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    Physical Aspects of Position (include but are not limited to):         
    • Constant standing and walking throughout shift
    • Frequent lifting and carrying up to 30 lbs
    • Occasional kneeling, pushing, pulling, lifting
    • Occasional ascending or descending ladders, stairs and ramps
    Visa Requirements: Must be a Kenyan Citizen

    go to method of application »

    Front Office Agent

    Summary of Responsibilities:
    Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 

    • Consistently offer professional, friendly and engaging service
    • Greet, check in and settle guest accounts while ensuring all service standards are followed
    • Assist guests regarding hotel facilities in an informative and helpful way
    • Respond to each Guest who approaches the Reception Desk
    • Drive rate through up-selling room brands
    • Follow department policies, procedures and service standards
    • Follow all safety policies 
    • Other duties as assigned

    Qualifications:

    • Proficiency in English (verbal and written), second language an asset
    • Previous customer related experience preferred
    • Previous PMS experience an asset
    • Computer literate in Microsoft Window applications an asset
    • Must be able to type 25 words per minute
    • Must possess a professional presentation
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively with fellow colleagues as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to): 

    • Frequent standing and walking throughout shift
    • Occasional kneeling, pushing, pulling, lifting
    • Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements:  Must be a Kenyan Citizen

    Method of Application

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