• Career Opportunities at Fairmont Hotels

  • Posted on: 12 January, 2017 Deadline: 1 March, 2017
  • View Jobs in Hospitality View All Jobs at Fairmont Hotels & Resorts
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  • Fairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s most famous meeting place, where drinks and light meals are served continuously from morning until midnight.

    Accounts Assistant - Receivable

     

    Summary of Responsibilities:

    Reporting to the Credit Manager, responsibilities and essential job functions include but are not limited to the following:

    • Assist in the timely billing of client’s bills.

    • Maintain a filing system for account receivable records.

    • Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system.

    • Assist in the reconciliation of accounts.

    • Respond and contact clients for queries.

    • Contact debtors for payment follow ups.

    • Ensure all invoices have the appropriate documentation attached and approvals prior to processing.

    • Process bills and statements and have them sent to clients promptly.

    • Maintain a filing system for accounts receivable records.

    • Maintain clear lines of communication with outside companies to ensure timely and accurate settlement of debtors.

    • Check arithmetic accuracy and invoices.

    • Calculate travel agent commissions.

    • Aid in the preparation of the travel agents cheque listing.

    • Use finance computer programs.

    • Bring to Credit Managers attention any balances that are not properly supported.

    • Invoice on the computer as per contract for travel agents and others.

    • Prepare delivery letters for invoices.

    • Make photocopies for invoices for our back-up copy.

    • Rebate overcharges as analyzed when invoicing and raise miscellaneous for any undercharges.

    • Print file and distribute daily reports i.e ageing by class, balancing reports and edit transfers.

    • Apply credits arising from rebates. Transfers. Voids etc.

    • Prepare AR reconciliations as assigned by Credit Manager

    Qualifications:

    • Previous experience is an asset

    Physical Aspects of Position (include but are not limited to):

    • Constant standing and walking throughout shift

    Accounts Assistant - Accounts Payable

     

    Summary of Responsibilities:

    Reporting to the Assistant Director of Finance & Business support & Accountant Manager, responsibilities and essential job functions include but are not limited to the following:

    • Consistently offers professional, engaging and friendly service
    •  Ensuring proper documentation and approvals are obtained for all hotel invoices.
    • Inputting approved invoices accurately into the accounts payable system for payment.
    • Ensuring proper and timely payment of vendor invoices according to vendor terms and hotel’s cash availability.
    • Reconciling vendor statements regularly to ensure that all liabilities have been recorded.
    • Process all Accounts Payable invoices and manual cheques through the computer system.
    • Perform any other duties that the Accounts Payable Manager

    Qualifications:

    • Previous experience is an asset

    Physical Aspects of Position (include but are not limited to):

    • Constant standing and walking throughout shift

    Visa Requirements: Candidate must be a Kenyan Citizen

    Banquet Chef De Partie

     

    Summary of Responsibilities:
    Reporting to the Executive Sous Chef responsibilities and essential job functions include but are not limited to the following:             
    • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
    • Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards
    • Actively share ideas, opinions and suggestions in daily shift briefings
    • Ensure all kitchen Colleagues are aware of standards and expectations
    • Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback
    • Continually strive to improve food preparation and presentations
    • Maintain proper rotation of product in all chillers to minimize wastage/spoilage
    • Have full knowledge of all menu items, daily features and promotions
    • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
    • Follow kitchen policies, procedures and service standards
    • Follow all safety and sanitation policies when handling food and beverage
    • Other duties as assigned
    Qualifications:
    • Previous experience in the Culinary field required
    • Journeyman’s papers or international equivalent required
    • Diploma Certification in a Culinary discipline an asset
    • Computer literate in Microsoft Window applications an asset
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    Physical Aspects of Position (include but are not limited to):         
    • Constant standing and walking throughout shift
    • Frequent lifting and carrying up to 30 lbs
    • Occasional kneeling, pushing, pulling, lifting
    • Occasional ascending or descending ladders, stairs and ramps
    Visa Requirements: Must be a Kenyan Citizen

    Front Office Agent

     

    Summary of Responsibilities:
    Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 

    • Consistently offer professional, friendly and engaging service
    • Greet, check in and settle guest accounts while ensuring all service standards are followed
    • Assist guests regarding hotel facilities in an informative and helpful way
    • Respond to each Guest who approaches the Reception Desk
    • Drive rate through up-selling room brands
    • Follow department policies, procedures and service standards
    • Follow all safety policies 
    • Other duties as assigned

    Qualifications:

    • Proficiency in English (verbal and written), second language an asset
    • Previous customer related experience preferred
    • Previous PMS experience an asset
    • Computer literate in Microsoft Window applications an asset
    • Must be able to type 25 words per minute
    • Must possess a professional presentation
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively with fellow colleagues as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Physical Aspects of Position (include but are not limited to): 

    • Frequent standing and walking throughout shift
    • Occasional kneeling, pushing, pulling, lifting
    • Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements:  Must be a Kenyan Citizen

    Method of Application

    Use the link(s) / email(s) below to apply on company website.

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