Career Opportunities at Living Goods - 5 Positions

The Opportunity

Living Goods is looking for an energetic, enthusiastic graduate to support two departments that work closely together. The role will spend approximately half their time working with each department.

Partnerships: The Partnerships team in Living Goods is tasked with spreading our impact through policy and partners. The Partnerships team is at the heart of understanding how you translate the high impact Living Goods model into new contexts, so that partners and governments can improve the quality of community health for every mother and child. As our team grows and the number of opportunities to work with new partners and governments increases, the team needs support to set up new systems and process, develop collateral and help scope new opportunities.

Business Development: The business development team is seeking a passionate individual with a strong track record of delivering results to join our fundraising team to further develop and build out our pipeline of funding opportunities. The candidate will support Living Goods Kenya and Uganda teams with setting up business development systems and processes and making sure new systems and processes are being used and refined—this will include processes to track new funding opportunities, manage relationships with implementing partners, and support proposal development.

This is a flexible, exciting role supporting both departments which are squarely positioned both at the heart of Living Goods’ strategy and at the leading edge of our drive towards transformative change. We are seeking a pro-active person early in their career looking to get experience in a fast-paced health focused social enterprise at the forefront of innovation in international development. This position will require an exceptional eye for detail, solid writing, research and communications skills, and a drive to work hard. Successful candidates will be highly organised, able to take initiative and be willing to pitch in to support a variety of tasks when asked. As both teams continue to grow rapidly, this role has the potential to become an integral member of the Living Goods team, with scope for the individual in the long term to specialise according to their interests.

This is a full-time role, based in Nairobi, Kenya. You will report to the Deputy Director, Business Development, with a dotted line report to the Senior Manager for Strategic Partnerships.

Responsibilities

· Research specific funding and partnership opportunities and new bi/multilateral and corporate donors in the region

· Track new funding and partnership opportunities and complete initial screening. Use Salesforce and maintain all trackers and reporting

· Support the development of systems and processes to support Business Development and Partnerships including standards of procedure for the proposal process

· Manage the relationship tracker for implementing partners, including updating meeting notes

· Collate and maintain updated partner folders for both partnerships and business development.

· Provide communications support to develop presentations, and collateral for new opportunities

· Provide administrative support to set up meetings, book travel, collate meeting notes, set up partnership trips and visits etc

· Support organizing donor field trip visits

· Support the proposal process during live opportunities as needed

· Other tasks as needed

Requirements

• Undergraduate degree from a recognized university
• Research experience is desireable
• Some knowledge of health and international development arena
• Fluent in written and spoken English; strong written and verbal communications skills
• Good working knowledge of Word, Outlook, PowerPoint and Excel. Experience with Salesforce is a plus
• Strong interest and commitment to the organisation’s mission
• Legal status to work in Kenya

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

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Responsibilities

Service: Ensuring that all technology service needs are addressed, regardless of type, to comply with any prevailing SLAs and/or reasonable expectations of LGK operations.

Service Improvements: Reviewing progress of Tech service improvement initiatives for LGK, escalating and contributing ideas as appropriate

Risk: Ensuring that LGK Tech responds to all forms of end-to-end country business technology risk needs, including all audit, local regulatory, compliance, obsolescence, virus susceptibility and security needs. Escalate material technology risks to DTI and CTO for attention as appropriate.

Vendors: Manage all local country-based technology vendors to address appropriate country requirements (e.g. local desktop, network and application support vendors). Provide escalation point for local vendor performance/service issues. Responsible to ensure LGK outsourcing relationships are governed and managed on an ongoing basis.

Change Management: In approving system changes, act as the ‘gatekeeper' of LGKs production environment by assessing impact and level of risk as a result of scheduled changes.

Strategy: Understand and contribute to LGK country strategy. Evolve LGK technology roadmaps, aiming to minimize country-specific development. Provide technology thought leadership and influence LGK strategy with the effective and innovative deployment of technology.

Satisfaction: Gauging business satisfaction with overall Tech service on a regular basis. Feedback to be channeled to DTI and CTO for improvement planning.

Problem/Incident Management: For incidents having significant business impact, communicate/escalation service impact, recovery process, root cause, and mitigating actions, to DTI and CTO

Risk: Ensure that country exposure to each form of technology risk is understood and managed.

Capacity Planning & Tech HR: Work with LGK leadership to predict business volumes for business technology capacity planning. Manage LGK technology team, cultivating the growth of existing talent and bringing in new skills and experience where necessary.

Governance: Provide LGK technology governance, including leading monthly/quarterly technology/LGK management sessions to address service, risk, projects, innovation and quality, and communicate initiatives and improvements

Projects: Establish and implement appropriate IT project management plan and infrastructure and undertake continuous coordination and monitoring of the project activities to assess progress against planned delivery.

Oversee development of innovative mobile marketing tools and platforms, e.g. data collection, training support, field sales force management, mobile money, customer financing, incentive systems, smart phone and tablet apps, GIS etc.

Support management of all Living Goods management information systems.

Qualifications

• University degree required, preference to candidates with Information Technology, Computer Science, Software Engineering or Business degrees.
• 5+ years experience leading or implementing technology strategy for organizations with large teams, with exposure to: mobile-based systems, ERP, accounting systems, and CRMs.
• At least 3 years experience managing multi-stakeholder IT projects or programs.
• Experience leading and managing software application development for web or mobile platforms as well as developing database systems.
• Very strong project management skills, comfortable with managing complex project in one or more: SQL, PHP, Python, JavaScript, web-development and health systems development.

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

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The Opportunity

LG seeks an innovative and dynamic leader to join our team in the new role of Senior Advisor, Government Partnerships. To scale our impact and achieve our mission, Living Goods cannot go it alone. We must partner with other local and international NGOs and governments to implement our model; and we must expand and strengthen our relationships with institutional funders, corporations and other stakeholders. The Senior Advisor, together with other members of our Partnerships team, will pioneer, develop and manage many of these partnerships with a particular focus on governments and policy development. This is an exciting new opportunity and one that is squarely positioned both at the heart of Living Goods’ strategy, and at the leading edge of our drive towards transformative change.

The ideal candidate is an accomplished, results-focused professional with vision and entrepreneurial spirit. This role can be based in either Nairobi, Kenya or Kampala, Uganda and will report to the Director of Global Partnerships. Up to 50% travel can be expected.

Responsibilities and Requirements

• Prospect and develop partnership opportunities to enable Living Goods to expand its operations either directly as LG or by offering technical assistance and support to partners, or indirectly by influencing policy and guidelines that other organisations and government are required to implement.
• Develop and manage strategic partnerships with governments and NGOs in new countries that enable Living Goods to scale the impact of its proven community health outreach model.
• Build the capability of LG to provide technical assistance to governments in both the development and implementation of community health policy.
• Lead the design, implementation, and reporting on community health policy and advocacy activities with government in new countries.
• Prepare community health policy analyses, recommendations and policy briefs to position Living Goods with governments and donors.
• Team up with LG’s Business Development team to prepare bids and proposals in response to government, foundation or other donor solicitation.
• Research and stay abreast of trends and developments in health financing, both globally and in our target countries; innovations in community health work and bilateral funding opportunities (i.e.USAID, DFID).
• Represent LG at external high level meetings, workshops and conferences.
• As a member of the Living Goods Strategic Management Team, contribute to organization-wide strategy and discussion.

Minimum Qualifications and Experience

• A minimum of 7 years of experience in strategic partnerships at senior management level with 5 years minimum experience in policy engagement with senior government planners.
• Experience of providing technical assistance in the health sector.
• Emerging markets experience, preferably in Sub Saharan Africa.
• Background in management consulting and public health, a major plus.
• Superior proposal development skills targetting large funders (e.g. USAID, DFID, Global Fund, Gates Foundation, corporates, etc.)
• Experience of driving organizational strategy as member of a senior management team.
• Exceptional quantitative and qualitative analytical skills.
• Excellent communication and interpersonal skills, with the ability to interact effectively at senior levels of government and with a range of stakeholders.
• Master’s degree ideally in Public Health, Public Policy, Public Administration, Business Administration, or Law.

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

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Responsibilities

· Prepare and deliver technical modules trainings in Integrated Community Case Management (ICCM) focusing on Malaria, diarrhea, pneumonia and malnutrition as well as Maternal, Newborn and Child Health (MNCH) to Community Health Volunteers.

· Execute high quality trainings on android applications, key business skills and products.

· Provide ongoing training to all LG Branch team members on key health and sales topics keeping abreast of new health information and changing trends.

· Contribute to the development of LG’s Health Training Agenda through the application of andragogy and pedagogy principles as needed to keep learning systems, content, methods and tools fresh and inspiring.

· Assist in ensuring all LG agents are in compliance with regulations set by health authorities and professional bodies including compliance with standard treatment guidelines.

· Coach the Community Health Volunteers in the field on case identification and management as needed.

• Conduct Support supervision to CHVs in the field after ICCM training in the first month of operations.
• Support check in sessions after ICCM training and in services from time to time.

· Certify and recertify CHV during base training and annually respectively to ensure quality of CHVs.

· Assist the Branch Teams in the organization and delivery of monthly refresher trainings for their Community Health Volunteers.

Qualifications

· Degree or diploma in Nursing, Public Health, Environmental Health, Nutrition, Clinical Medicine, Community Nursing or Community Health & Development.

· Minimum 2 years post-graduation experience in training.

· Exceptional natural trainer and a true people person.

· Entrepreneurial spirit and drive for results.

· Excellent written and verbal communications skills, both in English and Swahili.

· Self- motivated and an avid reader.

· Well organized and attentive to details.

· Team player – supportive, collaborative and encouraging of team mates.

· Charismatic and enthusiastic; a natural leader.

· Creativity and problem solving skills.Successful candidates will be contacted for an interview.

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Responsibilities

• Support driving the Kenya advocacy and influencing plan of Living Goods through organizing and managing a variety of stakeholder’s engagement activities.

• Maintain a stakeholder database and manage the day to day relationships with all key influencers and other partners especially at county level.

• Support in the initial engagement with a new county and sub county, helping to establish new ways of working and support the branch staff in stakeholder engagement and ensuring the county and sub county government are fully engaged and supportive of our operations.

• Represent Living Goods in national technical engagements through the technical working groups and inter agency coordinating committees and organize and support Living Goods technical engagements.

• Represent and offer support in county and sub county technical meetings and engagements and actively seek out, identify, advise upon and implement opportunities for collaborative work across the sector.

• Prepare and present reports and key insights as necessary to national and county groups and individuals.

• Track and update the Director for Health and Government Relations on the status of all LG obligations to the county governments.

Qualifications and Person Specifications

• Degree in health sciences.

• Post-graduate training in Management or Public Health an added advantage.

• 5 years or more experience bringing a sound understanding of the Kenya Health System and prior work experience with and/or involving close association with national and county governments.

• Entrepreneurial spirit and drive for results.

• Exceptional natural leader with strong interpersonal and communication skills.

• Should be flexible and willing to travel across Kenya and periodically stay up-country.

• Good computer and analytical skills a must.

Please note that only candidates meeting the minimum qualifications will be considered.

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.