Job Opportunities at Bidhaa Sasa

This is a great opportunity for an innovative candidate with a sharp eye for talented people to help create a transformative brand and to shape Bidhaa Sasa’s Human Resource and Performance Management over the coming years. As a fast growing company, this role will offer the successful candidate ample opportunities for personal and professional growth and creativity.

Detailed Responsibilities:

Recruitment & Training

• Plan and conduct recruitment and selection processes (sourcing candidates locally, interviews, screening calls etc.) for a fast growing organization
• Conduct quarterly staff reviews together with line managers, discussing career paths
• Develop and coordinate on-boarding processes and training to allow new branches and their teams to perform to their best within a few months.
• Develop and facilitate appropriate internal and external training programs

Relationship & Culture Management

• Cultivate a culture of trust and openness with team members that enhances feedback channels with team members
• Assist and support all staff on employment related issues, such as safety, welfare, health and employee counselling as necessary.
• Develop a client-centric company culture that emphasizes teamwork, attention to detail, continuous improvement, and high performance
• Facilitate communication between senior management and staff on all HR related issues

Systems & Building

• Develop talent acquisition strategies and hiring plans for rural areas
• Refine existing recruitment and training processes for attracting, inducting and integrating top talent
• Liaise with the management team to oversee performance and develop peer review systems
• Process payroll and staff benefits, manage employee records and reports

Does this sound like you?

• 3 - 5 years’ experience in human resource & talent development
• Training and coaching experience
• A valid membership with the professional HR body (IHRM)
• Working knowledge of employment law issues

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This is a great opportunity for a motivated, business savvy sales person to build on their business development skills in an environment that encourages professional growth. This is achieved through activities such as on the job training, coaching, mentoring and community service.

Detailed Responsibilities:

Process and Systems Building

• Develop, maintain and continuously improve business processes, procedures and tools for marketing, sales, post-sales and stock management; performing quality checks
• Develop and maintain operations manuals that define on-the ground business processes, procedures, policies, and best practices and lessons learned
• Identify and troubleshoot all systems related issues and act as a liaison with the management team to identify further on-the ground marketing, sales and stock management support needs

Change Management

• Review existing processes, procedures, tools and training components, and develop process maps and suggest improvements
• Implement changes on the ground especially with the branch managers and ensure that information on new processes are implemented across all branches
• Ensure that the whole workforce is on board with regular changes and understand the WHY, carefully managing any resistance to change.

Coaching and team support

• Bridge connectivity by acting as the liaison between senior management and field staff to enhance relationships and build trust
• Support and coach field-based sales staff in complying with all processes, systems and the use of tools relevant to them in all sales activities, particularly the branch managers
• Work with field-based sales staff to develop and manage operations to increase efficiencies, while maintaining the highest possible levels of client service
• Identify and understand process deficiencies and through team trainings or individual coaching ensure that they are adhered to

Does this sound like you?

• Does this sound like you?
• 3 - 5 years’ experience in retail or business management
• Strong Business Analysis skills
• Process and organizational change management
• Training and coaching of new processes