Job Opportunities at Bridge International Academies

Overview of Position

The Administration Manager is responsible for overseeing all the administrative activities that facilitate the smooth running of the Bridge International Academies Head Office (Tulip House, Mombasa Road, Nairobi), the Uganda country office, the training site in Nakuru, Warehouse and can lead strategic projects and events to improve the well-being of Bridge staff. This person is a highly energetic, superstar idea generator, organizer, project manager, and Microsoft Office whiz that can manage several Administration assistants, and is willing to work to get things done. Last but not least, the Administration Manager is a friendly but firm presence in the office to ensure that all Company policies are being adhered to.

What You Will Do:

• Lead the Administration Department in providing high quality service to the entire Company and any visitors, including maintaining regular quality tea service, front desk support, on-boarding employees, etc.
• Supervise and manage administrative assistants in the R&T team, HQ, Warehouse and Uganda (country office)
• Manage the duties of office cleaners, building security, and maintain a relationship with building management to ensure that Bridge is receiving the correct level of service
• Manage security for the building – reviewing CCTV footage, ensuring that only authorized personnel are in the office, etc.
• Assist Bridge Staff with questions and concerns around the work environment
• Manage and maintain inventory and stock controls over administration assets (office supplies, furniture, etc.), leverage technology and systems to ensure that tracking is repeatable, scalable, and fail-safe
• Strategically manage the Company’s floor plan/layout and general office needs
• Ensure that the work environment is well kept and motivating for employees
• Organize company events, both in and out of the office

What You Should Have:

• Bachelor’s degree from a top academic institution with top marks
• Prior experience as an Administration Manager preferred; experience working in Administration
• Prior management and project management experience
• High energy, highly motivated personality but a stickler for rules
• Good communicator – verbal and written
• Superb Microsoft Office skills (Excel, Word, PowerPoint)
• Very competent with technology platforms and quick to pick up new systems
• At least four years’ experience working in project management/fast-paced environments, ideally with an administrative bent
• Available at all hours (when necessary) to attend to the office in person

You Are Also:

• Proactive – You don’t always need supervision and you are a self-starter. Your personal drive to succeed and deliver keeps you working when you may not have a supervisor with you.
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind– You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas.
• A creative problem-solver– Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in volatile, low-resource communities and runs on fees averaging around $7 a month per pupil. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A customer advocate– Our customers – these families living on less than $2 a day per person – never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their customer benefit, experience, and value.
• A life-long learner -You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.

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What You Will Do

Professional Development and Training

• Onboard and induct teacher trainees into Bridge, investing them in our mission and the role they play in it.
• Create GREAT teachers by executing all content with fidelity, ensuring trainees engage in rigorous and meaningful practice and providing thoughtful feedback and coaching.
• Continuously support teachers through coaching and mentoring them in the classroom.
• Continuously seek ways to improve content, systems and processes by taking initiative and sharing feedback with the leadership team.
• The measure of your success will be the learning outcomes delivered by teachers you trained and selected once they are placed in the classroom.

Communication

• To provide written internal reporting as required against key deliverables and targets.
• In conjunction with training Manager, give feedback on skills and knowledge gained from training implemented.
• Provide clear and measurable support and evaluation of the programme in schools and during workshops.

Technology

• To deliver training using technology.
• To communicate at a high level with digital communication media (email, internet, phone).

Key Performance Indicators:

• Assessment scores for trainees in your charge both during the training and in the Academies as tracked over a period. Assessments include but not limited to Practical Performances assessments, written curriculum, technology and policy assessments, daily quizzes and all other types of examinations.
• Observation ratings both for the actual delivery in training and coaching sessions as well as professional execution of duties as a trainer.
• Successful execution and attainment of your personal development plans.

What You Should Have:

• A Bachelor’s degree preferably in education from a reputable institution.
• At least 2 years’ experience in a teaching/leadership position with experience in teacher professional development and training.
• Great facilitation skills
• Facilitation background
• Proficiency in MS Office
• Organisation and time management abilities
• Resilience and ability to be flexible
• Good communication skills
• Ability to work alone and in a team
• Flexible to travel up to 50% of the time

You Are Also:

• Proactive – You don’t always need supervision and you are a self-starter. Your personal drive to succeed and deliver keeps you working when you may not have a supervisor with you.
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind– You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas.
• A creative problem-solver– Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in volatile, low-resource communities and runs on fees averaging around $7 a month per pupil. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A customer advocate– Our customers – these families living on less than $2 a day per person – never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their customer benefit, experience, and value.
• A life-long learner -You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.