Internship Opportunities at Safaricom Limited - 3 Positions

Department Description

We are pleased to announce the following internship opportunities in the Talent Acquisition & Capability Management department within Resources Division. The main aim of the internship is to give on-going university students an opportunity to experience and work in a real corporate environment.

Brief Description

Reporting to the Senior Manager – Talent & Resourcing, the role holder will be exposed to several key areas and roles.

Detailed Description

• Manage low level department programs
• Provide project management support for department activities
• Records Management
• Reporting and Analytics
• Track calendar of departmental activities
• Event Management
• Running resource center
• Liaise with consultants on specific workshops and programs
• Manage relationships with departmental external providers
• Provide coordination support during departmental & divisional activities
• Participate in ongoing Talent programs

Job Requirements

• Under - graduate student (On-going) in the Human Resource field - Indicate your year of study and expected Graduation date on your CV
• Hands-on experience in use of Microsoft Office applications especially MS Excel
• Proactive, confident, energetic with the ability to work under pressure to tight schedules/deadlines and monitor and follow up on all actions taken
• A highly motivated person with a positive attitude towards work, innovative, creative, results oriented with excellent analytical skills
• A proven team player with excellent communication and interpersonal skills
• Good command of written & spoken English
• A strong sense of self drive, initiative, integrity and a sense of humor

Additional Details

NOTE THIS IS A 3 MONTH INTERNSHIP OPPORTUNITY

As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.

• An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
• Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
• Clearance certificate from a reputable Credit Reference Bureau (CRB)
• University Degree Certificate/ Letter of Completion from University in case you have not received your degree certificate.
• Copy of your National ID/Passport

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Department Description

We are pleased to announce the following Internship vacancy in the Distribution Channel Department within the Regional Sales and Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below

Brief Description

Reporting to the Dealer Support Manager - Distribution Channel,the position holder will develop and manage relationships and service experience with Partners and ensure uptake, usage and consistent use of the Partner Applications

Detailed Description

• Ensure information on the Partner Application or dealer Empowerment platform is timely, comprehensive and up to date.
• To manage information available in the app to by obtaining feedback on usability and ease of navigation
• To implement recommendations on system upgrades to improve efficiency.
• To ensure uniformity of information representation – formats, layouts, fonts, and frames should all be standard asper the agreed standard, should be available at all times and updated to within24 hours
• To provide feedback to users on queries related to performance statistics within 24 hours
• To ensure information on changes is communicated to the team supported within the agreed timelines
• To respond to customer related issues so as to provide consistent quality of service and get excellent customer rating;

Job Requirements

• Must be a continuing degree student in Sales/Marketing/Business Administration in a recognized University
• Hands on administration experience in a FMCG or service sector.
• Ability to plan and organize work.
• Excellent communication and interpersonal skills
• Good report writing skills and proficient in using Microsoft Excel;

Additional Details

NOTE THIS IS A 3 MONTH INTERNSHIP OPPORTUNITY

As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.

• An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
• Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hard copy document.
• Clearance certificate from a reputable Credit Reference Bureau (CRB)
• University Degree Certificate/ Letter of Completion from University in case you have not received your degree certificate.
• Copy of your National ID/Passport

go to method of application »

Department Description

We are pleased to announce the following Internship vacancy in the Distribution Channel Department within the Regional Sales and Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Manager – M-PESA Agent Support, the position holder will provide administrative support to assigned M-PESA Agents and ensure effective and smooth channel operations and revenue delivery.

Detailed Description

• To provide administrative support, facilitate and enforce M-PESA agent compliance with M-PESA Agents Operating Standards/Regulation/ Processes/ procedures and contract.
• To process documentation on all targeted and general M-PESA agent communication and progress reports for assigned Agents.
• To ensure access management and availability of systems, process /procedures that facilitate M-PESA agent operations.
• To provide structured support in M-PESA Agent Operations for assigned Agents including Float targets administration, float accessibility and M-PESA Agent performance Reporting/ Communication.
• To provide end to end management of all administrative Agents requests, new Agent head office and store on-boarding including operationalization.
• To manage Safaricom relationship with assigned M-PESA agents through prompt resolution of dealer escalations in liaison with all internal stakeholders.

Job Requirements

• Must be a continuing degree student in Sales/Marketing/Business Administration in a recognized University
• Hands on administration experience in a FMCG or service sector.
• Ability to plan and organize work.
• Excellent communication and interpersonal skills.

Additional Details

NOTE THIS IS A 3 MONTH INTERNSHIP OPPORTUNITY

As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.

• An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
• Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
• Clearance certificate from a reputable Credit Reference Bureau (CRB)
• University Degree Certificate/ Letter of Completion from University in case you have not received your degree certificate.
• Copy of your National ID/Passport