Job Opportunities at Securex Kenya - 2 Positions

Job Description

The Sales Executive will be expected to serve customers by selling our services, meeting customer needs, and driving business growth in the assigned territory / market segment.

Responsibilities

• To source for new guarding and electronic systems clients as per the monthly targets.
• To source for extra business from existing clients as per the monthly targets.
• To conduct security surveys for new and existing clients and prepare and deliver to the client the survey reports within the stipulated timeframe.
• To prepare appropriate quotations and deliver to the clients with stipulated timeframe.
• To follow-up on all quotations and given and submit weekly reports.
• Communicate to concerned departments of confirmed/ongoing jobs within reasonable timeframe.
• Analyze business proposal responses and prepare weekly reports.
• Ensure that service contracts are signed before commencement of the service.
• Collection of all relevant fees from the client as per the contract terms.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Carry out regular visits to clients to monitor
• Customer Satisfaction.
• Undertake customer opinion surveys in respect to sales.
• Organize sales exhibitions and promotions.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Key performance Indicators

• Corporate success factors: Deliver quality service, every day, every time
• Leading provider of innovative technology based security solutions
• Adherence to a robust revenue collection policy
• Continuous improvement of processes, procedures and service delivery
• Value adding talent management and succession planning model
• Lead to response time within 4 Hours working Increase the opportunity to win ratio
• Increase each product performance Increase profit

Qualifications

• Minimum of three (3) years of related experience or training in Service sector Working knowledge of the Security System Industry
• A university degree in Sales and marketing or business studies is preferred
• Aptitude in delivering attractive presentations
• Problem-solving and analytical skills to interpret sales performance and market trend information.
• Proven ability to motivate and lead the sales team.
• Experience in developing marketing and sales strategies.
• Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office Suite is required.
• Thorough understanding of marketing and negotiating techniques Self-motivated with a results-driven approach

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Job Description

Job Purpose:

In-charge of a business Sub – unit and ensuring profitability of the business in the Sub- units.

Key Roles

• To oversee the day to day security operations of deployment, supervision and allocation of duties as required at the client sites.
• Responsible for coordinating and supervising the day-to-day team effort of Supervisors, Senior Security Officers, Security Coordination Officers and other assigned personnel to ensure that services are delivered in a quality and cost effective manner within the assigned zone.
• Ensure proper channels of communication exist and are enforced between the employees and the headquarters.
• To perform spot checks on Senior Security Officers and other operatives in their respective areas.
• Oversee compliance of Guards with established company policies and Standards such as Health and Safety, security measures being in place and training of guards.
• Responsible for ensuring all employees portray a corporate brand image through inspections of guarding uniforms, company vehicles and motor bikes and equipment.
• Ensure all assignment instructions and incident reports are attached into the company systems.
• To oversee (if required take part in) the investigation of incidents and prepare Incident reports within 24 hours.
• Ensure client’s requirements, requests, complaints and suggestions are updated on to the Evolution system.
• Ensure all issues and complaints brought in are addressed within 24 hours and recorded in the Supervisory Occurrence Book and updated on Evolution with corrective actions implemented.
• Will ensure the zone manning schedules and plans of how the operational commitments including leave and the reliever line will be fulfilled.
• Receive and review
• Tasks given by the Manned Guarding Manager.
• Once reviewed a scheme of work needs to be produced, giving timelines and budgetary constraints as a minimum.
• Is to oversee that the correct level and standard of equipment, uniform and PPE is issued and used by Our Operational personnel. Is to oversee the handover of recruits from Compliance Officer to his or her respective zone.
• Will proof read all operational documentation prior to it being passed up the chain i.e. Incident Reports, SVAs etc.
• Guide and advice employees directly below his/her command

Qualifications

• A minimum of 5 years of experience in high level security with a minimum of three years working in a security managerial role. (Security firm to be specific)
• Working knowledge of multiple security functions and security driven technology solutions.
• Diploma/Bachelor’s degree in Security Management or any Security related course.