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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Department Description
We are pleased to announce the following Job vacancy-Contractor- in the Merchant Payments Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Merchant Onboarding Manager -Merchant Payments, the position holder will support Merchant acquisition & merchant administration tools, Manage 20/80 merchant relationship to deliver on business objectives, Implement merchant management & support mechanisms in line with business processes to support Merchant Services .The role will also involve Supporting Acquirers & sales team in merchant roll out services.
Detailed Description
Job Requirements
Additional Details
Demonstrated record of handling Merchants in various touch points.
Department Description
We are pleased to announce the following Contract Job Opportunity in Customer Experience Department within the Customer Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Brief Description
Reporting to Quality Assurance Manager, the position holder will be responsible for conducting Customer Experience Assessments for service Quality assurance and improvement
Detailed Description
Job Requirements
Additional Details
Department Description
We are pleased to announce the following vacancy in the Regulatory & Public Policy Department within the Corporate Affairs Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Senior Manager- Government Relations, the role holder will be responsible for developing and implementing a Government stakeholder engagement policy and specifically will engage and maintain relations with key government offices affecting Safaricom’s commercial and technical operations.
Detailed Description
Job Requirements
Additional Details
As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews/assessments.
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