Fresh Jobs at Strathmore University

REPORTING AND WORKING RELATIONSHIPS:

Head, Customized programs

JOB PURPOSE:

To market and sell Executive Education Custom Solutions in liaison with the Head of Custom Solutions (tailor-made programs and consultancy solutions) while building and cultivating sustainable key relationships with potential public and commercial partners, nationally and regionally. The ideal candidate would need to have considerable experience in consultancy solutions, client advisory, proposal writing and presentation.

Main Duties and Responsibilities:

• Sales
  • Consulting, assessing and proposing tailored solutions to meet clients’ unique needs, answer to upcoming trends and promote business success of clients,
  • Targeting new clients for business development and proposing new initiatives for existing clients, to increase sales opportunities and achieve personal and team financial targets,
  • Developing and maintaining relationships with new and existing clients, developing industry linkages to sustain SBS as their knowledge partner in transforming Africa leaders,
  • Presenting to and consulting with clients’ senior management on business trends with a view to developing effective custom solutions,
  • Continually devise ways to increase customer experience and deepen client/partner relationships and maintain lasting client and partner relationships,
• Marketing
  • Analyzing and managing stakeholders to maintain a close engagement and relationship with the market,
  • Undertaking continuous business intelligence to understand client needs at organization, industry and country level to ensure proposal of relevant and timely executive education and consultancy solutions,
  • Tracking client satisfaction with frequent client review meetings and effective evaluation of programmes and consultancy engagements.
• Operational Excellence
  • Supporting technical resource persons and key experts to ensure delivery of client promise and delivery of expected outcomes to the clients,
  • Initiating and driving the program design in liaison with Head of Custom Solutions, Academic directors, and programme management team. This includes designing coaching projects and other unique program features.
  • Preparing internal management reports and client reports as required, to support data-driven decision making for enhanced client relations and effective process improvement.

JOB REQUIREMENTS

• Masters’ Degree in a business related area; qualifications in Human Resource Management will be an added advantage,
• Minimum of 5 years’ relevant working experience in business development with proven experience in sales, managing client relations, key account management, direct experience in consultancy will be an added advantage,
• Team player, with ability to work with different departments within the business school, faculty and executives in various programs,
• Ability to guide senior business leaders in designing effective custom solutions which will achieve desirable business results,
• Good research, planning and reporting skills,
• Excellent business communication and etiquette skills with a flair for pitching,
• Ability to analyze data from various sources including a thorough understanding of how business works and where opportunities lie.

Reports to:  Director, University Relations

Department: University Relations and Communications

Basic job Summary:  Will be responsible for the development of strategic public relations and corporate communication strategies to enhance the University’s overall reputation as well as to establish and maintain goodwill and understanding between Strathmore and its publics.

Duties & Responsibilities:

• Develop and implement the corporate communications strategy and ensure compliance to policies and procedures to support business performance.
• Conceptualize, develop and execute internal and external communications projects that support realization of the University’s strategic and operational goals.
• Develop and manage the University’s proactive and reactive media relations strategy including coordinating media relations by ensuring that the correct information is presented to and reported in media houses.
• Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis to ensure mutual benefit.
• Oversee the development and execution of the Social media strategy to promote visibility of Strathmore University Programmes in the target markets. This will include sites such as Facebook, LinkedIn, Twitter, and YouTube.
• Oversee the production of University corporate publications to the expected standards including Annual report, graduation booklet, research reports, strategy reports etc by coordinating the generation of content and design work.

Minimum Academic Qualifications:

• Masters’ Degree preferably in a Communications or related.
• Undergraduate degree in either marketing or communications.
• Any certification  in design packages such as adobe suite is desirable will be an added advantage

Experience:

• 5 years in a busy Communications office with at least 2 years in a management position
• Professional qualification in CIPR /CIM will be an added advantage
• Experience in planning, executing and measuring effectiveness of communications programs and activities

Skills and Personal Attributes:

• Good team player and team leader
• Ability to think quickly
• Good listening skills
• Good writing skills for websites
• Good social media skills

Other

Interest in blogging, vlogging, photography etc.

Are you qualified for this position and are interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Communications Manager” on the subject line by 18th June 2018.

 Due to the large number of applications we may receive, kindly note that only the shortlisted candidates will be contacted.