Fresh Jobs at NSI Technology (Pty) Ltd

General

• Work closely with the sales team in a pre-sales role to qualify, manage, and close sales opportunities.
• Performs comprehensive discovery, analysis, and definition of client issues and documents implementation in the form of a technical, confirm that products meet the prospect's requirements and assist sales in technical qualification.
• Articulate and demonstrate solutions, influence customer's technical requirements, and position products relative to competition.
• Deliver Technical Solutions

Main Job Tasks and Responsibilities

• Plan, Design, Implement and Support Technical solutions.
• Pre-sales client meetings and presentations with account representatives.
• Determine scope and develop proposals.
• Identify client requirements: (technical requirements, client infrastructure, configuration, and requirements), technical design (including solution configurations and diagrams) and planning phases of the sales cycle.
• Work with Services Group to ensure successful delivery of solutions to customers.
• Provide the implementation team with all necessary documentation for the successful completion of the project (including solution configurations and diagrams).
• Provide pre-sales support for new and existing customers
• Successfully demonstrate products and 3rd Party Solutions in front of prospects.
• Work with Sales to provide a response for technical RFI/RFP questions.
• Participate in all scheduled sales team meetings/conference calls.
• Responsibility for the build, delivery and management of proof of concept product evaluations and pilot projects.
• Deliver on line and on site product demonstrations (as required or requested).
• Travel, as needed, to industry events, prospect customers and partner sites
• Develop product-training material.
• Additional responsibilities include providing on-site support, handling technical presentations at trade shows and conferences; and ensuring proactive communications with customers to ensure customer satisfaction.
• Maintain an in-depth level of technical and industry knowledge through ongoing training, seminars and certifications.

Education and Experience

• Proven track record of selling, building, and/or deploying technology solutions.
• Proven experience in providing networking and data system solutions to enterprise clients.
• Experienced as a Presales Engineer in software, installation, implementation and support.
• Experience designing and presenting technical solutions to meet customer requirements.
• Strong communication skills; both written and spoken.
• Strong analytical and problem solving skills.
• Prior technical sales support experience.
• Excellent communications skills; professional presentation skills; self-starter, cooperative attitude; team player.
• Must have excellent interpersonal and time management skills.
• Detail oriented, multi-tasking, and able to deal with tight deadlines and stress.
• Possess 'think on your feet' capability.
• Must be able to learn new technologies quickly.
• Must have a minimum of Diploma/Bachelor’s degree in Information Technology, Computer science or equivalent four-year college technical degree.
• 2+ years’ experience as a technical engineer, implementation experience, sales and Demonstration skills.

Key Competencies

• Requirements Analysis
• Technical Solution Design
• Ability to Learn Quickly
• Adaptability
• Verbal and written communication (English and KiSwahili; French advantageous)
• Presentation Skills
• Resilience and tenacity
• Stress tolerance
• Goal driven

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Job Description

General

To plan and carry out all sales activities on assigned accounts or areas. · Responsible for ensuring customer satisfaction and managing quality of service delivery.

Main Job Tasks and Responsibilities

• Generate and qualify leads
• Source and develop client referrals
• Prepare sales action plans and strategies
• Schedule sales activity · Develop and maintain a customer database
• Develop and maintain sales and promotional materials
• Plan and conduct direct marketing activities
• Make sales calls to new and existing clients
• Develop and make presentations of company products and services to current and potential clients
• Negotiate with clients
• Develop sales proposals
• Present sales contracts
• Conduct product training
• Maintain sales activity records and prepare sales reports
• Respond to sales inquiries and concerns by phone, electronically or in person · Ensure customer service satisfaction and good client relationships
• Follow up on sales activity
• Perform quality checks on service delivery
• Monitor and report on sales activities and follow up for management
• Conduct market research and surveys
• Participate in sales events
• Monitor competitors, market conditions and program development
• Updating CRM
• Preparing reports by collecting, analyzing and summarizing information.
• Make efficient use of administration and pre-sales technical teams to achieve sales objectives

Education and Experience

• Diploma/ Business Related Field, Degree is an added advantage
• Knowledge of principles and practices of sales
• Knowledge of relevant computer applications
• Business management or Marketing.
• Knowledge of customer service principles
• Knowledge of basic business principles
• Experience in sales
• Experience in making presentations
• Proven ability to achieve sales targets Key Competencies
• Planning and strategy
• Persuasiveness
• Adaptability
• Verbal and written communication (English and Swahili; French advantageous) ·
• Negotiation skills
• Resilience and tenacity
• Stress tolerance
• Goal driven