Job Opportunities at Airtel Africa - 2 Positions

Job description

Airtel Kenya wishes to recruit the position of Revenue Planning Usage and retention Manager within Marketing Division. This role reports to the Head of Usage and retention.

Key responsibilities of the role include;

• Assist the Head of Usage and retention in the market planning process. This involves market sizing, forecasting and market share tracking and reporting for each revenue / product lines
• Assist in the revenue planning process which involves revenue tracking of individual product lines versus targets and following up with individual revenue heads in the department for target achievements.
• Manage expenditure for the marketing department by tracking the budget usage against approved guidelines
• Validate all price propositions, which are planned to be launched to ensure that they meets the overall business objective
• Coordinate with network department in the commercial capex rollout which include site rollout and ensure sites are rolled out in time set and within marketing specifications
• Manage market research activities by analyzing data, integrating customer feedback with business processes, and creating business insights to support strategic planning, marketing, new product development, service improvements, performance tracking and other Company priorities.
• Ensure compliance of all marketing processes

Qualifications:

• A Bachelor’s degree in a business related field
• Post graduate qualifications in CPA / CFA / ACCA or equivalent recognized financial reporting and/or analysis.
• 4- 8 years’ experience in a similar role or in corporate finance.
• Good working knowledge of advanced Excel and SQL

Competencies and behavior

• Good analytical skills and business acumen
• Excellent presentation and communication skills
• Proactive individual with good leadership and managerial skills
• Able to build collaborative relationships
• Passionate about delivering value and exceeding expectations

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Job description

Airtel Kenya wishes to recruit for the position of Operations Manager within the Network Division. Reporting to the Network Director, the incumbent’s overall role is to be responsible for partner governance to ensure efficiency in spend, workways definition and alignment, uplift and sustain operational delivery framework of both active and passive partners.

Responsibilities include but are not limited to the following:

• Ensure Operational Assurance by formulating and implementing effective NOC & Field frameworks & processes including spare parts management
• Responsible for structured partner management that measures partner delivery on contracted performance indicators
• Ensure Data Center maintenance for 100% power availability and ambient temperature conditions
• Drive maximum network OPEX efficiency through cross functional team work with other network functions, Finance & SCM, Mark to market comparison, replicating best practices from other Airtel operations within Africa and ensuring expenditure budgets are maintained
• Evaluate, recommend and deliver future proof contractual requirements to meet customer and business requirements
• Collaborate on business requirements for customer experience with Customer Services and Marketing
• Collaborate with partners on processes, tools and people to draft and sign-off Service Level and Customer Facing performance indicators
• Collaborate with Supply Chain and partners for inclusion of these Performance indicators, tools, processes and people in contract binding partners and organization to its delivery
• Deliver a long-term network operational strategy with the objective of delivering customer Facing performance indicators delivered through contracted partners

Expected key results:

• Ability to formulate strong and doable processes with complete measurability at all levels
• Ability to deliver simplicity in complex network partner landscape
• Structured partner governance
• Enhanced rigor in work ways demonstrating ability to lead and motivate
• Improved customer experience
• Target achievement on cost reduction

Qualifications:

• BSC or Engineering Degree in Telecommunication, Electrical, Electronics, Computer Science
• 7-10 years’ experience in Telecom Industry with 5 years of experience at management level
• Analytical, statistical and presentation skills
• Able to multi task with strong interpersonal skills

Competencies and behavior

• Good business acumen especially on managed Network Contracts
• Good knowledge of mobile network operations (both Active and Passive)
• Good planning and organization skills