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  • Career Opportunities at Jumia

  • Posted on: 14 January, 2019 Deadline: Not Specified
  • View Jobs in Internet / E-commerce View All Jobs at Jumia
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  • Jumia is Africa’s leading internet company, with over 4,000 employees in 14 African countries. We have built winning businesses such as Jumia, Jumia Food, Jumia Travel, Jumia Pay and Jumia Services. It is led by talented leaders with a mix of local and international experience and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CDC.
    Founded in 2012, Jumia’s mission is to change people’s lives through the internet. We do this by building marketplaces that save customers money and time and create opportunities for vendors, and our other partners. At Jumia Ecommerce, we are building the largest & most loved shopping destination for Africans.

    Africa is home to the fastest growing economies in the world, offering huge opportunities in a vibrant and booming environment. This growth has enabled innovative businesses to flourish and this is where Jumia plays its role.

    We are looking for talented people with a passion for building businesses and for Africa, to join our team and embark on this exciting journey.

     

    Head of Jumia Global

     

    What’s this job all about?

    As a Head of Jumia Global, you will be responsible for designing and implementing the strategy of the category. You will be accountable for the most important of Jumia KPIs i.e growth and profitability.

    This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave of CCOs, MDs and Category Directors across the group.

    You will focus on one or several categories, managing c-levels end-to-end relationship for our top brands and vendors. From the very essence of commercial, operations or even co-organization of Jumia key commercial events. Your scope will provide you with all levers to drive your categories toward the right direction. This position justifies a high exposure to Managing Directors, CCO up to Jumia CEOs.

    The main challenges are described as below:

    Main Responsibilities

    • Building strong link with C-Levels and account managers of our top brands and vendors. You should justify of a flawless understanding of the entire ecosystem as well as a tremendous network. You will be the only one along with country managing director & CCO to represent Jumia in front of those key accounts
    • Driving the growth by ensuring we have the right products at the right prices
    • Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship).
    • Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment.
    • On-boarding 100% of your account’s products available
    • Organizing key commercial events such as Black Friday, Jumia Anniversary, etc.
    • Building business plan for your category (ies) to ensure we grow them in a structured way. Those BP will be presented to Jumia local CEO & CCO as well as Jumia Group CCO

       

    Required Skills & Qualifications

    • Strong commercial skills
    • Good analytical skills
    • Great capacity to handle high stake negotiations
    • Structured and organized
    • Good with tools (excel & PPT, Salesforce.com would be a plus)
    • Resistant to stress
    • Strong inter-personal skills: Convince the people and your team that you are making the right decisions
    • Great ability to work in a fast paced and competitive environment
    • Flawless English communication
    • Experience over 6+ years either in FMCG, tier 1 retail groups, top banking & consulting companies
    • Top Engineering, Business Schools & Universities (top 5 of your field for your country)
    • Proficiency in MS Office and google tools
    • Familiar with relationship management tools

       

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Senior Commercial Planner

     

    What’s this job all about?

    The commercial planner plays a key and central role in delivering Jumia’s business plan, taking ownership of four key areas within the business; profitability & inventory management, performance turnaround plans and commercial planning.

    You will then translate your insights and analysis into actionable plans to deliver a world-class customer experience thanks to the right assortment, perfect online ergonomics, the best prices and the most innovative marketing campaigns. You will be responsible for the decisions you makes and will have to monitor your performance.

    The main challenges are described as below:

    Main Responsibilities

    • Delivering on the business plan, leveraging on the power of the marketplace, bringing orientations, feedback and support to the commercial team
    • Controlling inventory
    • Minimizing company risk on inventory
    • Ensuring a healthy rolling stock
    • Proposing smart, nimble pricing model optimizing margin at product level
    • Monitoring daily performance and providing proactive turnaround plans
    • Conduct post mortem analysis to take key learnings forward to grow the organization
    • Leading the commercial plan, taking an active part in the definition and execution of Jumia’s commercial calendar and strategy
    • Ensuring Jumia always has for the customer, the right products at the best price, at the right place
    • Being within our teams, an early adopter, a leading ambassador and a relentless missionary of Jumia’s strategic commercial orientation
    • Understanding your markets, vendors and customers, bringing valuable insights and convictions to support your data driven commercial recommendations
    • Building analysis, flying high and diving deep, to ensure smart reporting on the performance across all categories, leading to action oriented recommendations
    • Working seamlessly with all departments (Commercial, Marketing, Onsite, Operations,etc),enabling decision making, problem solving and ensuring laser focus execution
    • Leading massive and complex commercial operations and project management initiatives, coordinating effectively cross functions initiatives
    • Constantly working toward improving and simplifying our tools, process Constantly working toward improving and simplifying our tools, process

       

    Required Skills & Qualifications

    • Action oriented and results oriented
    • Strong analytical skill
    • Strong inter-personal skills: Convince the people and your team that you are making the right decisions
    • Fast learner
    • Well organized
    • Resistant to stress
    • Very independent with a strong ability to go further than the expectations
    • Top Business / Engineering Schools and Universities
    • Experience in management consulting, venture capital, company creation or category management (retail) would be appreciated
    • Proficiency in MS Office and Excel (VBA would be a plus)
    • Ability to analyse large data sets to make strategic decisions

       

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Key Account Manager Computing

     

    What’s this job all about?

    As a Key Account Manager at Jumia, you will be accountable for the most important of Jumia KPIs: growth and profitability. This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave of CCOs, MDs, and Category Directors across the group.

    You will focus on one or several categories, managing end-to-end relationship for our top brands and vendors. From the very essence of commercial, operations or even co-organization of Jumia key commercial events, your scope will provide you will all levers to drive your categories toward the right direction.

    This position justifies a high exposure to Managing Directors, CCO up to Jumia CEOs

    The main challenges are described as below:

    Main Responsibilities

    • Building strong link with C-Levels and account managers of our top brands and vendors. You should justify of a flawless understanding of the entire ecosystem as well as a tremendous network. You will be the only one along with country managing director & CCO to represent Jumia in front of those key accounts
    • Driving the growth by ensuring we have the right products at the right prices
    • Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship)
    • Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment
    • On-boarding 100% of your account’s products available
    • Organizing key commercial events such as Black Friday, Jumia Anniversary, etc.
    • Building business plan for your category (ies) to ensure we grow them in a structured way. Those BP will be presented to Jumia local CEO & CCO as well as Jumia Group CCO

    Required Skills & Qualifications

    • Strong commercial skills
    • Good analytical skills
    • Great capacity to handle high stake negotiations
    • Structured and organized
    • Good with tools (excel & PPT, Salesforce.com would be a plus)
    • Resistant to stress
    • Strong inter-personal skills: Convince the people and your team that you are making the right decisions
    • Great ability to work in a fast paced and competitive environment
    • Flawless English communication
    • Experience over 4 years either in FMCG, tier 1 retail groups, top banking & consulting companies
    • Top Engineering, Business Schools & Universities (top 5 of your field for your country)
    • Proficiency in MS Office and google tools
    • Familiar with relationship management tools

       

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Local Affiliate Manager

     

    What’s this job all about?

    The Local Affiliate Manager will oversee the development and management of the affiliation channel in Kenya You will ensure you recruit quality affiliates, getting them engaged, finding ways for them to promote the Company, and valuing the ones that bring in incremental revenue to ensure the Company gets a Return on Investments from the affiliation channel.

    The main challenges are described as below:

    Main Responsibilities

    • Analyzing affiliate channel performance, deriving best practices and providing recommendations
    • Owning the affiliate channel strategy and leading the “hunting” and “closing” of new affiliate partners
    • On-boarding and maintaining relationships with local partners. Ensuring their education and satisfaction
    • Representing Jumia in new relationships with partners that require higher-touch moments of nurturing
    • Negotiating commission structures with partners to ensure maximum ROI
    • Working with the marketing department to create campaigns that attract potential affiliates
    • Tracking affiliate campaigns to ensure they are within budget and maximum ROI is achieved
    • Localize any central material to fit the local market, e.g., video tutorials, newsletters
    • Working on ad-hoc projects in coordination with the central marketing team, CMO, or the Head of Performance Marketing

    Required Skills & Qualifications

    • Bachelor’s degree in Business, Marketing, Communication, or related fields.
    • Experience in marketing preferably digital marketing or ecommerce
    • Strong communication and presentation skills
    • Strong numeracy and analytical skills. Must be proficient in Microsoft Excel
    • Proficiency in marketing and web metrics. Google Analytics a plus
    • High attention to detail
    • Ability to operate in a fast-paced environment and manage multiple competing priorities

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Key Account Manager Home & Appliances

     

    What’s this job all about?

    As a Key Account Manager at Jumia, you will be accountable for the most important of Jumia KPIs: growth and profitability. This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave of CCOs, MDs, and Category Directors across the group.

    You will focus on Home and Appliances categories, managing end-to-end relationship for our top brands and vendors. From the very essence of commercial, operations or even co-organization of Jumia key commercial events, your scope will provide you will all levers to drive your categories toward the right direction.

    This position justifies a high exposure to Managing Directors, CCO up to Jumia CEOs

    The main challenges are described as below:

    Main Responsibilities

    • Building strong link with C-Levels and account managers of our top brands and vendors. You should justify of a flawless understanding of the entire ecosystem as well as a tremendous network. You will be the only one along with country managing director & CCO to represent Jumia in front of those key accounts
    • Driving the growth by ensuring we have the right products at the right prices
    • Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship)
    • Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment
    • On-boarding 100% of your account’s products available
    • Organizing key commercial events such as Black Friday, Jumia Anniversary, etc.
    • Building business plan for your category (ies) to ensure we grow them in a structured way. Those BP will be presented to Jumia local CEO & CCO as well as Jumia Group CCO

    Required Skills & Qualifications

    • Strong commercial skills
    • Good analytical skills
    • Great capacity to handle high stake negotiations
    • Structured and organized
    • Good with tools (excel & PPT, Salesforce.com would be a plus)
    • Resistant to stress
    • Strong inter-personal skills: Convince the people and your team that you are making the right decisions
    • Great ability to work in a fast paced and competitive environment
    • Flawless English communication
    • Experience over 4 years either in FMCG, tier 1 retail groups, top banking & consulting companies
    • Top Engineering, Business Schools & Universities (top 5 of your field for your country)
    • Proficiency in MS Office and google tools
    • Familiar with relationship management tools

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Vendor Added Services Associate

     

    What’s this job all about?

    The VAS Associate is central to growing Jumia’s vendor added service (VAS) offerings, and evangelizing them to our broad vendor base. This person manages and executes core sales routines for several of Jumia’s VAS revenue streams that help vendors drive increased sales including marketing services, onsite service and data analytics services.

    This person is also responsible for forecasting, tracking, and reporting on the performance of all streams and ensuring that revenue is realized. In addition, this person is in constant contact with our vendors and is responsible for identifying gaps in our service offerings and identifying new offerings to drive growth for our vendors.

    The VAS associate will report to the Commercial Planning Analyst.

    The main challenges are described as below:

    Main Responsibilities

    • Executing core sales functions to drive purchase and repurchase of our available offerings, contacting vendors on the phone daily
    • Analyzing past performance to accurately forecast future performance of individual VAS offerings
    • Track and manage daily reporting to Marketplace and Finance teams to ensure proper revenue realization across all offerings

       

    Required Skills & Qualifications

    • Action oriented and results oriented
    • Strong interpersonal skills: Convince vendors of the value you’re offering.
    • Fast learner
    • Well organized
    • Very independent with a strong ability to go further than the expectations
    • Recent graduates from top Business / Engineering Schools and Universities, with concentrations in Finance, Accounting, Mathematics, Marketing, or other similar majors.
    • Proficiency in MS Office and Excel

       

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Category Developer Home & Appliances

     

    What’s this job all about?

    As a Category Developer at Jumia, you will be expected to have the ability to design and execute cross-sell and up-sell strategies to drive revenue into existing customers.

    The successful candidate will identify valuable partners, negotiate and close impactful deals, commercial and strategic business agreements, and manage the growth of resulting partnerships to drive revenue growth for Jumia and its vendors.

    The main challenges are described as below:

    Main Responsibilities

    • Engage with the existing sellers on Jumia

    • Enhance the vendors experience & vendor satisfaction
    • Provide regular (weekly & monthly or as required) detailed activity reports.
    • Develop and grow the category
    • Organizing key commercial events such as Black Friday and Jumia Anniversary
    • Always protecting and improving the customer and seller experience
    • Building a very friendly user interface for our vendors and our customers by being deeply involved in all our Tech developments
    • Work closely with the vendor support team & after sales to facilitate the vendor operations.
    • Coordinate with other teams within the organization to ensure good operations.
    • Track and route problems and requests and document resolutions.

    Required Skills & Qualifications

    • Excellent communication skills.
    • Attention to details.
    • Ability to work hard and handle stress.
    • Good problem solving skills.
    • Prior industry experience in FMCG, tier 1 retail groups, top banking & consulting companies is a plus.
    • Top Engineering, Business Schools & Universities (top 5 of your field for your country)
    • Proficiency in MS Office and google tools

     

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Key Account Manager Groceries

     

    What’s this job all about?

    As a Key Account Manager at Jumia,you will be accountable for the most important of Jumia KPIs: growth and profitability .This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave of CCOs, MDs, and Category Directors across the group.

    You will focus on Groceries Category, managing end-to-end relationship for our top brands and vendors. From the very essence of commercial, operations or even co-organization of Jumia key commercial events, your scope will provide you will all levers to drive your categories toward the right direction.

    This position justifies a high exposure to Managing Directors, CCO up to Jumia CEOs

    The main challenges are described as below:

    Main Responsibilities

    • Building strong link with C-Levels and account managers of our top brands and vendors. You should justify of a flawless understanding of the entire ecosystem as well as a tremendous network. You will be the only one along with country managing director & CCO to represent Jumia in front of those key accounts
    • Driving the growth by ensuring we have the right products at the right prices
    • Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship)
    • Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment
    • On-boarding 100% of your account’s products available
    • Organizing key commercial events such as Black Friday, Jumia Anniversary, etc.
    • Building business plan for your category (ies) to ensure we grow them in a structured way. Those BP will be presented to Jumia local CEO & CCO as well as Jumia Group CCO

    Required Skills & Qualifications

    • Strong commercial skills
    • Good analytical skills
    • Great capacity to handle high stake negotiations
    • Structured and organized
    • Good with tools (excel & PPT, Salesforce.com would be a plus)
    • Resistant to stress
    • Strong inter-personal skills: Convince the people and your team that you are making the right decisions
    • Great ability to work in a fast paced and competitive environment
    • Flawless English communication
    • Experience over 4 years either in FMCG, tier 1 retail groups, top banking & consulting companies
    • Top Engineering, Business Schools & Universities (top 5 of your field for your country)
    • Proficiency in MS Office and google tools
    • Familiar with relationship management tools

     

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Merchandiser and Pricing Manager

     

    What’s this job all about?

    The Merchandiser & Pricing Manager plays a key and vital role within the company across his/her dual functions of leading and owning the website’s front-end and defining customer’s experience across all touchpoints (website, mobile and app).

    This person also leads pricing analytics to ensure that Jumia does have the best prices and makes the right investments to drive price leadership. The Merchandiser & Pricing Manager will be responsible for delivering a world-class customer experience thanks to the ensuring that our merchandising represents the right assortment for the customer and that we have the best prices for our products.

    The main challenges are described as below:

    Main Responsibilities

    Merchandiser Role entails:

    • Owning the website front-end from A-Z, with a strong eye for details – everything on the website is your responsibility
    • Driving the optimization of overall Conversion Rate and key Onsite KPIs across all devices and Onsite channels – desktop, mobile and app
    • Working with teams (Design, Marketing, Operations, etc.) across the company to coordinate, evaluate and implement onsite requests
    • Monitoring, analyzing, optimizing and reporting on performance of products, categories and campaigns to generate key learnings and actionable recommendations, to maximize future results and drive business performance
    • Being a source of innovative ideas for onsite optimization, keeping up to date with new ecommerce ideas and innovations to implement on Jumia
    • Participating in weekly campaign planning to monitor for efficient merchandising, including: challenging product assortment and reviewing catalog structure & navigation, to optimize user experience and drive sales

      Pricing Manager Role entails:

    • Owning pricing analytics, at a category-level, to drive insights and actions for the Commercial Team
    • Reviewing price trends over time across Jumia / Online Competition / Offline Competition, to identify and flag actions to commercial team
    • Developing Jumia KE pricing strategy by category / event type, to serve as clear guidance for commercial team and support negotiations
    • Incorporating insights from findings of pricing associates to drive pricing recommendations for Sales Teams on prices
    • Developing price elasticity data and toolkit at a category-, sub-category and SKU-level to determine highest ROI for internal investments on price

       

    Required Skills & Qualifications

    • Action oriented and results oriented
    • Strong analytical skill
    • Strong interpersonal skills: Convince the people and your team that you are making the right decisions
    • Fast learner
    • Well organized
    • Resistant to stress
    • Very independent with a strong ability to go further than the expectations
    • Top Business / Engineering Schools and Universities
    • Experience in management consulting, venture capital, company creation or category management (retail) would be appreciated
    • Proficiency in MS Office and Excel (VBA would be a plus)
    • Ability to analyze large data sets to make strategic decisions

       

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Jforce Agent Service

     

    What’s this job all about?

    JForce Agent Service plays a key role within JForce team and is responsible for improved Jforce agent sales and growth by training new agents on how to place orders and various features of Jumia website to enable them increase their sales and monthly commissions.

    In addition, the Jforce Agent Service will be responsible for delivering a world-class Agent experience through deep knowledge of processes/systems, agents profile and innovative sales techniques.
    The JForce Agent Service will report into the Jforce Marketing Head and will work closely with the JForce Performance Manager.

    The main challenges are described as below:

    Main Responsibilities

    • Call freshly recruited JForce agents and deliver a high-class training on JForce, order placement, customer database builds up and sales guidance.
    • Deliver world-class training session offline on a monthly basis.
    • Delivering growth in the number of active agents leveraging your system and process knowledge, commercial team and sales knowledge.
    • Delivering growth of the number of JForce agent reaching a certain threshold in sales through the right commercial push and sales tips
    • Weekly report on the number of calls achieved and the activation rate of the agent called.
    • Collect feedback from the market through agents (e.g. assortment gap onsite, pricing, etc.)
    • Propose innovative process to improve efficiency and performance of the calls, activation of agents and sales performance of agents

    Required Skills & Qualifications

    • Strong communication skills (English and Swahili)
    • Strong interpersonal skills to motivate and convince JForce agents on how to increase sales and build their customer database
    • Fast learner
    • Customer focus, patient and persistent
    • Performance Driven
    • Atleast 2 years’ experience in sales or customer services in a startup environment.
    • Top Business / Engineering Schools and Universities
    • Proficiency in MS Office and Excel

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity to help build & shape a growing African ecommerce giant
    • The opportunity to become part of a highly professional and dynamic team
    • Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

    Method of Application

    Use the link(s) / email(s) below to apply on company website.

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