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At Moko Furniture, we serve Africa’s rising class as they create homes that reflect their aspirations and desires. By developing original products and serving our customers in novel ways, we deliver unmatched value and a superior experience.
Read more about this company
Responsibilities
You’ll take the reins of our growing factory operation. This is a key management and leadership role which will oversee all critical production functions and advance them to the next level. TheFactory Manager will also work closely with various teams to ensure timely delivery to our customers.
The Role In Brief
Production Planning
- Work with the supply chain department to forecast and plan for present and future consumption of raw materials to ensure that materials are always available
- Evaluate production schedules and labour requirements to plan team structure and development
- Develop and maintain production metrics for quality, delivery, and safety
Team Management
- Build strong rapport with our 100-person-strong production team through open communication; promote a positive, safe, productive and efficient work environment
- Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
- Manage employee training and required documentation to ensure effective training methods that are in compliance with current procedures and quality standards
Quality Assurance
- Ensure that goods produced by your team always meet quality standards
- Monitor product standards at various levels of production and at the point of release so that the cost of rework is reduced
Continuous Improvement
- Monitor and recommend necessary changes to the layout of plant, machinery and production processes and methods for any new equipment, materials or components
- Continuously work to improve the cost of products by optimizing raw materials, labour and utilities
- Review and recommend appropriate measures to control and minimize waste levels
- Review production practices and equipment; make proposals for improvements to ensure that they are maximally effective
- Support research and development to keep our production team up to date and working with the latest technology and using the most efficient manufacturing practices
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
- Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
- Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues. Candidates with at least 3 years’ management experiencemanaging a large team preferable.
- Strong professional references demonstrating professional accomplishment and trustworthiness
- Knowledge of good manufacturing practices and lean manufacturing policies and procedures
- At least 5 years’ experience working in a manufacturing setting (process, chemical, mechanical)
- Technical background is a plus
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Responsibilities
You’ll take responsibility for ensuring that all the equipment in our growing factory is operating efficiently and safely. This is a key technical leadership role that requires leading a technical team in developing and implementing world-class maintenance systems. The Lead Maintenance Engineer will work closely with our production teams to ensure maximum uptime.
The Role In Brief
Maintenance Systems and Planning
- Develop and oversee the implementation of preventative maintenance for all machinery – including foam processing and woodworking light and heavy equipment
- Plan and manage stock and supply chain for spare parts and factory consumables to minimize downtime
- Regularly review and update maintenance protocols to ensure best practices
Technical Team Management
- Lead and coordinate the work of a team of technicians working across different shifts; ensure they have the resources and skills to quickly and effectively respond to downtimes
- Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
- Manage employee training and required documentation to ensure effective training methods that are compliant with current procedures and safety standards
Continuous Improvement
- Continuously work to prevent and minimize downtime
- Routinely review machinery and electrical safety to ensure the highest standards are met
- Identify opportunities for cost-effectively implementing equipment redundancies to ensure work interruptions are minimized in the case of equipment breakdowns
- Support the planning, installation and commissioning of new production lines
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
- Strong organizational and record keeping skills, including the ability to develop systems and tools in Microsoft Excel
- Good management skills, with a track record managing a small to mid-sized team including technical roles
- Strong professional references demonstrating professional accomplishment and trustworthiness
- Deep technical knowledge of motor-driven and hydraulic machinery as well as a good working knowledge of electrical control systems
- Hands-on experience leading mechanical maintenance in a factory setting
- At least 5 years’ experience working in a manufacturing setting or other environment involving significant machinery usage
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Role In Brief
Our Head of Operations is responsible for scaling our distribution to reach millions of customers. We’re looking for a self-driven and analytical leader with the ability to lead and grow our operations team and systems toward this goal. You’ll be excited to solve big problems like developing a hub-and-spoke distribution model for quick, cost-effective delivery to our customer’s homes. You’ll be obsessed with order and efficiency, putting in place the systems needed to organize the work of your team as it expands.
Responsibilities
Lead and grow a world-class distribution operation
- Turn a distribution operation that reaches hundreds of thousands of customers into one that reaches millions
- Develop and implement a hub-and-spoke distribution model which delivers the quality and reliability of our retail customers’ dreams
- Grow and streamline our existing nationwide delivery service which serves hundreds of small businesses
- Oversee an increasingly sophisticated warehousing system and ensure seamless operations as our SKUs grow
Develop and lead a high performing team
- Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
- Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment
Implement and manage systems to effectively tackle increasingly complex work
- Find opportunities to develop and improve systems, delegate responsibilities to enable your team to handle more work with increasing complexity
- Identify and utilize key control points, allowing you to maintain quality and accuracy of the growing activities within your area of responsibility
Career Growth + Compensation
You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise. You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.
We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team. In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies. You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.
Qualifications
- You are a strong leader, and you have at least 3 years’ experience managing individuals across different functional areas. You have a proven track record of motivating and developing your direct reports.
- You have an entrepreneurial streak and have drawn energy from working in a young company, start-up environment or other environment of rapid growth and change. You are adaptable to changing requirements and you enjoy working on multiple diverse projects and tasks simultaneously.
- You thrive when you are able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to achieve them.
- You are confident in your own ability to perform and inspire others to perform, and you are eager to take on responsibility for a key team within our company. You find the prospect of being rewarded according to your ability to grow a team extremely motivating.
- You have experience developing and implementing management systems within an organization, and value the structure and predictability they bring.
- You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making.
- You have managed key internal and external relationships in another organization and are effective and building and maintaining such relationships independently.
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Our Head of Market Expansion is responsible for scaling our retail presence to reach millions of customers. We’re looking for a self-driven
and analytical leader with the ability to set strategies to grow the numbers of customers that can enjoy Moko’s products and systems toward this goal. You’ll be excited to solve big problems like creating and scaling Moko home delivery model or coming up with the best plan to grow Moko’s pop-up stores country wide. You’ll be passionate about managing people and leading and growing a team.
Responsibilities
Lead the Outbound Growth of Moko Products through B2C and B2B
- Launch and grow our network of pop up stores – called dream stations – to bring the Moko’s dream experience to our customers and generate outbound leads
- Launch and grow Moko’s showrooms – the place where the Moko ah-ah moment happens
- Spearhead the introduction of Moko products in supermarkets managing payments and account receivables
- Run A/B tests in point of sales to identify best strategies for growth and expansion
- Liaise with the Head of Branding to ensure that Moko’s pop up stores, showrooms and supermarkets are in line with the brand message and voice
- Coordinate with the operation team to ensure smooth deliveries of products and to bring the Moko dream to the homes of our clients
Implement and manage systems to effectively tackle increasingly complex work
- Create a plug and play script to enable a rapid growth of our pop-up stores and showrooms across the country
- Create and manage systems to ensure that all the outbound leads are recorded and followed up on time
- Create systems with other departments to ensure that payments are recorded on time, mattresses and other Moko’s products are available when needed, raw materials are ordered on time
Develop and lead a high performing team
- Anticipate and plan for hiring needs in line with the projected growth
- Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
- Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment
- Create a culture where decisions are based on data and innovation and creativity come first
Career Growth + Compensation
You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise. You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.
We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team. In addition to
this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies. You’ll also be
awarded stock options, allowing you to participate in the value you create as a leader of our team.
Qualifications
- You have experience managing people and growing a small team to the next level
- You are an extremely fast and adept learner – able to quickly and deeply understand complex systems and problems.
- You enjoy applying your problem-solving and strategic thinking skills to a variety of diverse challenges.
- You have a strong analytical toolkit and frequently apply quantitative analysis to decision-making.
- You thrive when you are able to take initiative, you can plan and organize your work around specific goals.
- You are excited to turn lessons learned from practical trials into actionable ways that we can improve our brand experience and services.
- Whether it’s coordinating work across multiple teams, implementing a new system or prototyping new expansion models – you like to get into the details and don’t mind “getting your hands dirty.”
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Moko’s Factory Officers help us bring joy to thousands of families by manufacturing world-class furniture. You’ll lead a production team for a key product category, such as sofas, mattresses or foam cushions. Factory Officers are organized and driven team leaders who are eager to join us in building one of Africa’s largest furniture factories.
Responsibilities
Bring delight to our customers by making quality products, efficiently
- Lead your team in meeting production targets while upholding high standards of quality and safety
- Ensure efficient management of raw material inventory and determine optimum stock and re-order levels
- Collaborate with finance, sales and warehousing teams to meet and exceed customer expectations
- Plan production scheduling to meet customer demand
- Coordinate with maintenance team to maximize machine uptime
- Achieve consistent levels of high quality and support a culture of continuous improvement
Lead a high-performing production team
- Provide continuous feedback and coaching; regularly review team members’ performance
- Assist in the hiring and training of new team members
- Achieve high compliance with health and safety standards and other best-practice policies and procedures
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
- Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
- Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues.
- Strong attention to details and ability to deliver on assigned tasks with independence and little supervision
- Candidates with at least 2 years’ experience supervising a team preferable
- Strong professional references demonstrating professional accomplishment and trustworthiness
- Knowledge of good manufacturing practices and lean manufacturing policies and procedures
- Eagerness to join a young, quickly-growing organization and team
- Technical background a plus
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Our Supply Chain team brings materials from around the world to our factory, where they’re crafted into furniture that make thousands of families happy. Moko’s Senior Supply Chain Manager will grow our supply chain apace with the company’s product development and manufacturing plans. You’ll manage and grow a strategic global supplier network and ensure systems and processes are in place to meet growing procurement needs.
Responsibilities
Lead Supply Chain Growth and Development
- Ensure supply chain systems, processes and team capacity are apace with company growth
- Proactively grow the company’s supplier network for key materials to mitigate risk and keep pace with growing demand; identify and attend relevant trade fairs and conduct overseas factory visits
- Keep up-to-date with global market changes relevant to our key product lines
- Develop sourcing plans to accommodate increasingly complex sales and manufacturing needs
Ensure Continuous Cost Optimization
- Regularly identify and evaluate opportunities for reducing costs while maintaining high level of quality
- Identify and evaluate new suppliers for existing products in search of enhanced value for money
Oversee the day-to-day Supply Chain Management
- Manage a small team responsible for global and local procurement, sourcing and import functions
- Ensure appropriate targets are in place and are being consistently met by the supply chain team
Career Growth + Compensation
You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise. You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.
We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team. In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies.
Qualifications
- Sourcing and supply chain management experience coordinating a variety of suppliers
- Strong working knowledge of import/export practices and regulations
- Experience sourcing finished or semi-finished products; experience with contract manufacturing or sourcing for manufacture an advantage
- Strong people management skills and the ability to develop and manage key external relationships
- A well-developed analytical ability and high level of attention to detail
- Eagerness to join a quickly-growing organization and team
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We’re looking to add a detail-oriented, analytical person to our Customer Engagement team that can help us find new product opportunities. We have an ambitious plan to expand the products that we can offer and you’ll blaze new trails to make that dream a reality. You’ll have a passion to discover new things and understand the details of how people use furniture products. You’ll be eager to research and develop products that will find their way into hundreds of thousands of homes. Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.
Responsibilities
Conduct market research to define product specifications
- Work in close collaboration with the Head of B2B to generate new product ideas which align with our business goals
- Support the process of new product introduction, from conception through to research, testing and launch
- Work with members of our sales team to understand product specifications according to their experience with our customers
- Conduct direct market research with retailers, fundis and end users to generate insights around product features
- Prepare product briefs to be shared internally and externally
- Analyze and propose adjustments to product briefs based on suppliers’ constraints
Engage a global supply base to turn product ideas into reality
- Engage with our existing international supplier network to understand manufacturing techniques, costs and other parameters
- Research and reach out to new potential suppliers who can offer additional product options or better value for money
- Hone in on the ideal supplier for a product based on what you learn through conversations and exchanging product information and samples
- Initiate trial orders to test new products in the market toward the goal of a full-scale roll out
- Engage a wider supplier base for existing products in search of opportunities to deliver better value for money
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
- A preference for 1-2 years’ experience in market research
- Strong analytical skills and attention to detail
- Curiosity to find out product requirements and how to find best balance between customers’ preferences and suppliers’ constraints
- Extremely organized and able to keep track of different concurrent tasks
- An ability to communicate things clearly and in details
- Proficient with Microsoft Word and Excel
- Eager to join a quickly-growing organization and team
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Moko’s Operations Manager makes hundreds of families happy every week by delivering top-notch mattresses, sofas and furniture materials efficiently and with a smile. You’ll lead the dream team responsible for warehousing and nationwide distribution of all our products. You will be an experienced, results-driven multi-tasker who is eager to support the development of your team.
Responsibilities
Ensure world-class service delivery
- Maintain strong interfaces and continuous communication with customer-facing teams to quickly identify and troubleshoot problems when they arise
- Implement a quick and smooth order fulfillment process, from receipt to delivery
- Ensure that all goods that reach customers in good condition and to their expectations
- Minimize invoicing and delivery errors
Lead, grow and continuously improve your team
- Manage our warehouse and distribution teams, support their professional advancement and ensure a safe and happy environment
- Anticipate and plan for capacity investments to keep service delivery apace with company growth
Take responsibility for inventory management and compliance
- Maintain and improve inventory control systems, ensuring robust ongoing controls and regular stock-checks
- Lead environmental and local authority compliance
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
- Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues.
- Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
- Experience in warehousing, inventory management, logistics and/or distribution
- Candidates with at least 3 years’ experience managing a team preferable.
- An independent, out-of-the-box thinker with strong problem-solving abilities
go to method of application »
Our supply chain is at the core of our business, bringing materials from around the world which are ultimately crafted into locally-made furniture adorning homes across Kenya. This role will ensure that our import supply chain grows and develops apace with the company’s product development and manufacturing plans. The ideal Imports Manager will be able to manage and grow a strategic global supplier network and ensure systems and processes are in place to meet growing procurement needs. A highly analytical, detail-oriented individual who can scour the globe for the best suppliers while building strong procurement and logistics systems would be a strong fit for this role.
Responsibilities
Lead Import Supply Chain Growth and Development
- Ensure import supply chain systems, processes and team capacity are apace with company growth
- Proactively grow the company’s supplier network for key materials to mitigate risk and keep pace with growing demand; identify and attend relevant trade fairs and conduct overseas factory visits
- Keep up-to-date with global market changes relevant to our key product lines
- Develop international sourcing plans to accommodate increasingly complex sales and manufacturing needs
- Effectively identify and troubleshoot problems wherever they may arise along our supply chain and implement effective, lasting solutions
Manage Key Supply Chain Relationships
- Manage relationships with key local and foreign service providers
- Coordinate work with our Mauritius-based global sourcing team
- Oversee key global supplier relationships and support in building new ones
Achieve Efficient Compliance
- Keep abreast with local and global regulatory changes such as those concerning customs and product standards
- Ensure compliance practices are built into our systems in an efficient, streamlined way
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
- Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
- Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues. Candidates with at least 3 years’ management experience managing a large team preferable.
- Strong professional references demonstrating professional accomplishment and trustworthiness
- Knowledge of good manufacturing practices and lean manufacturing policies and procedures
- At least 5 years’ experience working in a manufacturing setting (process, chemical, mechanical)
- Technical background a plus
go to method of application »
We are looking for someone who can guide the development and improvement of products that will put smiles on the faces of millions of families as we scale. You’ll be eager to quickly learn about a variety of materials and processes – from chemicals for our foam products to fabrics and wood for our sofas – and apply this in prototyping and design for manufacture. You’ll find joy in taking a product concept, iterating it through research and testing and guiding it into creation on our factory floor.
Responsibilities
Provide versatile technical expertise in all aspects of furniture manufacturing
- Research a variety materials and processes from chemical manufacturing to woodworking
- Design prototypes and feasibility models for proof of concept testing
- Analyze test result data and draw insights in relation to design specifications and product goals
Support continuous improvement in manufacturing
- Collaborate with our manufacturing team to share technical guidance on new and existing products
- Work with our manufacturing and customer research teams to align quality to our customer’s dreams
- Support our supply chain team in identifying appropriate materials which can be sustainably sourced
Lead and develop product engineering team
- Provide leadership and guidance to a small team, guiding their professional development and building their technical expertise
- Develop test methods, standards and protocols which your team can implement to evaluate new materials and product concepts
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
- Technical background preferably in product, materials or industrial engineering
- Experience working in product development or R&D
- Demonstrated experience in creating systems and tools to guide product testing and manufacturing – testing protocols, SOPs
- Demonstrated technical learning and problem-solving abilities through experiments, analysis and systematic methods, technical research and networking with experts
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We are looking for someone to foster safety for our team members as the build and deliver products to delight our customers. You’ll be passionate and knowledgeable about occupational and environmental safety, driven to create and maintain a world-class working environment. Most importantly, you’ll be effective at turning principles and regulations into everyday reality by collaborating with teams across the company to raise awareness and change behaviours.
Responsibilities
Work across teams to ensure safety
- Champion a safety agenda and culture across the company
- Regularly review working conditions and work with line managers to correct non-compliance and realize opportunities for improvement
- Manage and monitor issuance and usage of PPEs, including PPE inventory
Manage audits and compliance with regulatory bodies
- Collaborate with third-party auditors to ensure all audits are conducted properly and on-time and all licenses are up to date (OSH, NEMA, fire safety, planning)
- Develop and execute action plans to address any issues identified in audits
- Maintain strong relationships with local regulators based on transparency and compliance
- Regularly identify opportunities for assessing risk and implement improvements
Integrate safety into routine systems and procedures
- Develop and maintain training protocols around safety, health and environment
- Review standard practices and procedures and effectively integrate safety, health and environment best practices where appropriate
- Conduct regular safety, health and environment trainings with all team members tailored to their roles
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
- Previous experience working in a similar role in a company with high standards of occupational health and safety; preferably in the manufacturing sector
- Strong working knowledge of occupational and environmental regulations and risks
- Excellent written and oral communication skills and a strong ability to lead and influence others
- Demonstrated experience drafting and implementing training and procedural documents
Method of Application
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