Job Opportunities at Samasource

Job Description

Reporting to the IT Manager, the incumbent will ensure that the system hardware, operating systems, software systems and related procedures adhere to organizational values and enabling staff effectively perform their duties.

Key Responsibilities

Duties will include but not be limited to the following:

• Plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems.
• Manage and monitor all installed client / Server systems and infrastructure applications & services ensuring highest levels of availability
• Monitor and test application, systems and network performance for potential bottlenecks, identify possible solutions, and work with stakeholders to implement those fixes.
• Maintain security, backup, and redundancy strategies
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution.
• Apply new industry and technology trends to solve business problems.
• Evaluate existing technical architecture in view of business and mission strategic goals.
• Ensure that the introduction of new technologies is consistent with the overarching architecture and applicable guidelines.
• Provide expertize and support for virtual technologies (VMware)
• Develop and test backup and recovery procedures for the VMware farms, based on VMware Best Practices
• Databases
• Working closely with IT project managers and database programmers.
• Establishing the needs of users and monitoring and controlling user access, privileges, permissions and security for organization databases.
• Monitoring performance and managing parameters to provide fast responses to front-end users;
• Mapping out the conceptual design for a planned database;
• Refining the logical design so that it can be translated into a specific data model;
• Installing and testing new versions of the DBMS;
• Writing database documentation, including data standards, procedures and definitions for the data dictionary (metadata);
• Developing, managing and testing back-up and recovery plans;
• Ensuring that storage and archiving procedures are functioning correctly;
• Capacity planning.
• Commissioning and installing new applications and customizing existing applications in order to make them fit for purpose.

Skills

• Emphasis in expertize with Active Directory, Group Policy Management, and advanced networking service such as VLAN implementations and VPN setup and support.
• Demonstrated multidisciplinary (expertise systems engineering) and strong technology background.
• Familiarity with various domains: cloud, architecture, service management, systems engineering and integration, applications, data, platforms, networks, etc.
• Excellent deductive reasoning and troubleshooting skills.
• Must be extremely team oriented with the ability to work in an agile environment
• Must have good communication to include both oral and written.
• The ability to communicate with technical personnel from multiple skill areas and functions to evaluate technical information and issues impacting design, production, and support of products, services, or other deliverables.
• Ability to work across organizational lines and at all levels.

Professional Qualification

The successful candidate should posses;

• BSC Degree in IT, Computer Science, Engineering or a related subject.
• Professional certifications in CCNA, MCSE / MCTIP
• Proven working experience with databases ( SQL server or Postgres)
• Knowledge in Linux an added advantage
• Must have at least 5 years' experience in an IT Systems Administration position

Applications should be received by March 27, 2019. Only shortlisted candidates will be contacted.

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Job Description

Reporting to the Administrative Coordinator, the incumbent will be responsible for assisting in the day to day running of the Delivery Centre.

Responsibilities

Duties will include but not be limited to the following:

• Working closely with the Administrative Coordinator to to ensure that outsourced administrative services are running smoothly
• Managing the office main reception
• Ensuring the office is cleaned well and on time
• Ensuring office supplies and consumables tracker/inventory tracker of utilization is maintained
• Facilitating staff travel arrangements and accommodation where necessary
• Facilitating smooth running of the meal and transport programmers
• Carrying out regular facility checks to report and document any maintenance issues that may arise in a timely manner
• Working closely with the HR team to ensure all new staff are on-boarded within set timelines
• Any other duties as may be assigned by supervisor

Requirements

The successful candidate will posses;

• Have at least 1 year's relevant experience in a busy reputable organization
• Hold a Diploma in Business Administration or equivalent
• Be a strong team player with excellent interpersonal skills
• Be able to work well and meet strict deadlines with minimum supervision
• Have a good working knowledge of MS Office applications with strong report writing skills
• Have excellent communication skills, both oral and written

Applicants should be willing to work on the night shift.

Applications should be received by March 27, 2019. Only shortlisted candidates will be contacted.