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  • Posted: Sep 26, 2019
    Deadline: Oct 25, 2019
  • a retail clothing business that was started in 2011. Initially inspired by a love for dance and fitness, Vivo has grown from focusing on dance and fitness gear, to now offering a full range of clothing styles that include both smart and casual, party items, beachwear, and travel wear.
    Read more about this company

    Sales Rider

    Job Description


    Targets to be discussed after onboarding.

    • Maintain a high order fulfilment rate
    • Prompt delivery of orders to clients
    • Up selling and cross selling products to clients


    • Deliver products to clients
    • Ensuring products are well handled and delivered in good condition and on time
    • Extending customer service to Vivo clients by handling clients with professionalism
    • Up selling and cross selling products to clients
    • Sharing clients feedback to the ecommerce team/CEX team
    • Forwarding any customer complaints and following up to ensure they are solved.
    • Collecting payments from clients, issuing receipts and handing them over to the online store assistant.
    • Maintaining the delivery vehicle and ensuring it is serviced and insured
    • Coordinate with the online store in selling products.
    • Any other duties assigned by the digital sales manager
    • NB: Please note, JD and responsibilities may change accordingly at any point in line with the ecommerce needs as well as the needs of the brand and organization.

    Behavioural Competence                                                                               

    • Strong interpersonal skills
    • Integrity
    • Positive attitude
    • Enthusiastic and friendly
    • Willingness to learn
    • Responsible


    • Must be a licensed rider (BCE license)
    • Proven track record as a rider
    • High school certificate
    • Able to effectively communicate in Kiswahili and English

    Method of Application

    If you believe you are the right person for the position and would like to be a part of our Team, kindly submit a detailed CV (max 2 pages) to by October 25, 2019. The subject of your email should be “Sales Rider 2 – (Expected salary)”.

    All applications without salary expectation will not be considered.

    We would love to respond to all your applications but due to a large number of applications received for advertised position, only shortlisted candidates will be contacted.

  • Send your application

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