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  • Posted: Oct 23, 2019
    Deadline: Not specified
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    Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
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    Database Administration Manager

    Job Purpose

    • The position is responsible for leading the design, implementation and maintenance of Britams data architecture and contributing to Britams data governance and data analytics strategic initiatives.
    • This role is primarily responsible for the design, installation, management, monitoring and maintenance of the Britam Group enterprise databases including Oracle & Microsoft SQL databases.
    • Oracle E-Business Suite (EBS) applications administration including installation, management, monitoring and maintenance of the following applications;
    • Siebel CRM
    • Oracle Financials (ERP)
    • Oracle Human Capital Management (HCM) ERP
    • Oracle Supply Chain Management (SCM) ERP
    • Oracle Fusion Middleware (SOA Suite, Identity Management, WebLogic, Business Intelligence, BPM)
    • Responsible for all service level agreements (SLAs) for database services across the organization including Uptime/Availability, Backups & Restores, MTTR, Issue Resolution etc.
    • Responsible for leading the design, implementation and maintenance of Britam’s data architecture and contributing to Britam’s data governance and data analytics strategic initiatives.

    Key Responsibilities

    • Providing support to systems developers and interfacing with business users to ensure the database is satisfying business requirements;
    • Define service level agreements (SLAs) both internally and externally. Define metrics to ensure we are meeting those SLAs and holding the support team accountable;
    • Monitor SLA performance for compliance with organizational needs and requirements, including follow-up checks for corrective action;
    • Support strategic projects with business partners and systems groups providing technical services on a wide range of database technologies running on IBM AIX, UNIX, Linux, Solaris and Windows platforms to ensure operational excellence. Builds DB schemas and structures based on customer needs and established standards;
    • Work in a team environment and provide knowledge sharing to entire IT department;
    • Recommend improvements to processes and procedures to increase productivity, reduce maintenance cycles, and improve quality delivery.
    • Ensure appropriate documentation is created and maintained for projects and operational procedures;
    • Support and maintain backup and recovery activities and processes utilizing Oracle RMAN (Recovery Manager). At times this will require the incumbent to create and maintain UNIX Shell scripts for automation of Oracle RMAN backup and recovery, and cloning of applications and database instances, monitoring etc;
    • Provide on-call support to production environments including night time, holiday and weekend support as and when required;
    • Participate and provide support to testing activities for projects and monthly maintenance. Cloning DEV and TEST from PROD and coordinating regular backup integrity testing;
    • Perform software change configuration management functions through program standard tools to deploy approved changes to applications and database environments;
    • Work with Hosting Service provider for server, storage, network, and firewall requirements;
    • Perform installation, patching and upgrade of applications, databases, and tools across the technology stack to maintain the system health for all databases (Patch management & Version Control);
    • Apply database and application performance monitoring & tuning techniques for keeping all environments at optimal performance;
    • Uses data and DB processes and procedures for daily tasks such as log analysis;
    • Implement and maintain database security (create and maintain users and roles, assign privileges). Evaluates Security Auditing and Maintaining server and DB permissions;
    • Documents business continuity plan processes and procedures. Implements and maintains transactional replication for the DB environment (MSSQL Clustering, Oracle DataGuard, Oracle RAC, GoldenGate etc.); and
    • Troubleshoots and resolves DB integrity issues, blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues etc. Interface with Oracle Corporation for technical support.
    • Degree in IT, MIS, Engineering or Computer Science
    • Oracle Certified Database Administrator
    • Microsoft Certified Database Administrator
    • Working knowledge of ITIL
    • Minimum of 5 years’ Apps DBA experience in a 24x7 service provision environment
    • Working experience with Oracle EBS & Fusion Middleware applications is a must
    • Demonstrates ability to solve moderately complex technical problems independently
    • Good verbal and written communication skills

    Essesntial competencies

    • Deciding and Initiating Action: Ensures, key organisational objectives are met, takes responsibility for decisions, actions, projects and people while focussing on achievement of strategic results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
    • Leading and Supervising: Provides the business with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive organisational climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
    • Relating and Networking: Easily establishes, as well as assists others in building good relationships with customers and staff across all departments, inside and outside of the organisation; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
    • Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the organisation, promote the organisational strategy during conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself, the department or the organisation; makes a strong personal impact on others; takes care to manage the organisation’s impression and brand on others.
    • Formulating Strategies and Concepts: Works strategically to realise organisational goals; sets and develops organisational strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the organisation’s future; communicates the organisational strategy, vision and objectives effectively across all levels of the organisation.

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    Unit Manager

    We are seeking to fill several vacancies across our branch network to meet our recruitment and productivity targets across the board in line with the newly launched 2016-2020 Go for Gold Strategy.

    The applicants should be focused, self-driven and proactive. They should have experience in recruiting and developing a high calibre team capable of meeting their individual and company targets.

    The individual should also be good selling insurance products and other financial services and will also be expected to sell and meet a given personal target.

    The main role of a Unit Manager will be to ensure that high production targets are met through a team of Financial Advisors and his/her personal production.

    • Sales planning that achieves the set goals and objectives.
    • Selling of Life Products and other company products as targets prescribe.
    • Quality recruitment, selection and retention of productive Financial Advisors.
    • Conducting trainings on company products, processes, sales and soft skills to achieve results.
    • Conduct Field Training with Financial Advisors to ensure hands on approach to sales
    • Performance management and supervision to drive sales across all product lines and meet targets.
    • Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
    • Market segmentation and opening of markets for financial advisors to secure business.
    • Meeting the set persistency levels of life business and retention targets for other lines of business.
    • Providing effective customer service to both prospective and existing customers
    • Preparing sales and other management reports as required from time to time
    • Performing any other duties as may be assigned by the Branch Manager

    Job Requirement

    • A business related degree is a minimum requirement or its equivalent
    • Minimum 3 years’ experience in Life Insurance Unit Management will be an added advantage
    • Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
    • Excellent leadership, communication and interpersonal skills
    • Above average computer skills

     

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    Research Analyst ( Britam Asset Managers - Kenya)

    Job Purpose

    The research analysts will be resposible for undertaking research across asset classes to inform investment decisions and will report to the Senior Portfolio Manager.

    Key Responsibilities

    • Perform analysis to come up with financial models on prospective investment opportunities and recommend investment decisions.
    • Derive capital market expectations.
    • Conducting market research across industries and gather market intelligence to enhance management of client funds.
    • Participating in security selection meetings.
    • Maintain up to date information on the latest economic trends globally, in the country and across sectors.
    • Presenting due diligence reports to the wider fund management team and participating in asset allocation decisions.

    Working Relationships

    Britam Asset Managers Kenya Portfolio Managers

    Britam Asset Managers Uganda analysts and portfolio managers

    Key Performance Measures

    Investment Performance

    Accurate Investment analysis

    Experience And Qualifications

    • Bachelor's degree in Commerce, Economics, Statistics or related field
    • At least 2 years’ experience in a similar position
    • Pursuing the CFA program with at least level 1 qualification

    Technical/ Functional competencies

    • Financial modelling skills
    • Knowledge of investments and financial markets
    • Demonstrated ability to research, analyse and evaluate investment strategies and positions
    • Excellent organisational and analytical skills
    • Report writing and presentation skills

    Behavioural Competencies

    • Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
    • Working with People - Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    • Adhering to Principles and Values - Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
    • Analyzing - Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
    • Planning and Organizing - Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    • Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
    • Deciding and Initiating Action - Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
    • Leading and Supervising - Provides subordinates with a clear direction; motivates and empowers others; provides subordinates with the relevant coaching; creates a positive climate that fosters learning and development; identifies high potential talent; sets and articulates the departmental vision and values through own personal behavior; sets appropriate standards of behavior.
    • Formulating Strategies and Concepts - Works strategically to realize personal goals; understands and effectively communicates the departmental strategy; translates the departmental strategy and vision into operational responsibilities; takes into consideration departmental strategy during all tasks; takes account of a wide range of issues across, and related to current role.
    • Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions.
    • Following Instructions and Procedures - Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
    • Adapting and Responding to change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

    Candidates are required to demonstrate their ability to deliver in this role in line with the requirements and expectations indicated. Only shortlisted candidates will be contacted.

    Method of Application

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