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Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...
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The successful candidate must have had prior experience handling relocation moves for corporate and individual clients from inquiry to closure.
Key Responsibilities:
• Oversee day to day delivery of Relocation Services.
• Ensure that client’s Key Performance Indicators ‘KPIs’ are met.
• Ensure global consistency and compliance in delivery of services.
• Responsible for the implementation and ongoing improvement/updates of relocation process.
• Conduct regular audits to ensure compliance and implement improvement plans as required.
• Manage/delegate the work of the team members who are on leave.
• Hold weekly update meetings.
• Advise management of recommended changes to improve the services and efficiency of the team.
• Prepare monthly Relocation Service report to Management.
• Ensure profitability of Relocation division whilst providing exceptional client service.
• Work with regional and global teams on key initiatives/projects and implement accordingly.
• Support Director Relocation Services Africa with regional/global strategy.
Qualifications:
• Must have a Bachelors Degree in the related field.
• Must have above 4 years’ experience as a Relocations Services Consultant.
• Must have strong knowledge on Kenya and Nairobi markets.
• Excellent presentation and communication skills.
• Attention to detail and results oriented.
• Must be a strong team player.
• Ability to work in a multi-cultural environment.
• Excellent written and spoken English.
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