Sales Coordinator at NFT Consult

Job Purpose

1. Provide leadership and direction to all sales staff.
2. Increase Our Client’s sales by effective marketing and identification of opportunities.
3. Overall face of the company to the outside world.
4. Responsible for coordinating all HR matters.

Sales Coordinator Job Responsibilities

• Sales Targets: Steer the assigned outlets towards achieving set sales targets.
• Personnel Management: Staff Rosters, organize for appointments and meetings. Assist in disciplinary issues, coaching and implement trainings on areas of weakness
• Quality Customer Service: Train, monitor and ensure that there is a smooth running of customer service areas and satisfaction in the outlets
• Communication: Ensure timely communication with other departments in order make sure that customers’ needs are satisfied and met.
• Controls: To implement controls e.g. selling procedure, handling of cash, daily banking, reconciliation and other documentation required are in place. Identify and communicate gaps that might lead to pilferage
• Feedback: Collect feedback from the outlet staff and customers and communicate the same. Interacts with customers in order to make sure that satisfaction and promotion of facilities and services are adequately met.
• Recruitment: Assist in recruiting team professional as well as qualified staff who are dedicated to provide great services.
• Food safety, Hygiene and Cleanliness: Ensure to observe high standards of the aforementioned and to make sure that their teams have good knowledge on the same.
• Products: Ensure presentation of the products on a creative and appealing manner and that all the products offered are available for sale and are of good quality
• Inventory: Take weekly / daily inventories with their supplies and maintain an optimum stock level so as to meet their customer’s demand.
• Cost Consciousness: Ensure to avoid excess and detect waste for optimum profit without affecting the company’s performance. (returns, misuse of ingredients or consumables)
• Sales Promotions: Implement and maximize output of sales promotions and marketing efforts at the outlets.Identify new opportunities that can contribute to the company’s goals in sales and profits
• Performance Management: Monitor performance and assist in the performance management of the sales team. Coach, train and assist underperforming employees.
• Motivation: Motivate the employees and foster a good working environment .

Qualifications for the Sales Coordinator Job

• BSc Degree in business related field.
• Minimum of 3 years’ experience in Sales and Marketing preferably FMCG or Hospitality.
• At least 1 year in a managerial role.
• Aggressive and ready to take initiatives