Social Worker Coordinator at Shining Hope For Communities

Responsible for overall coordination and management of psycho-social activities of SHOFCO programs that improve the quality of life and well-being of individuals, groups, and communities through direct practice, policy development, organizing communities and outreach and crisis intervention.

Job Responsibilities

• Provide strategic management for social work in ECD, Education and Health.
  Manage program development and strategic growth of social work department to ensure targets and goals are met.
• Evaluate, interpret and apply all policies and procedures relating to the social work services for staff, management and clients.
• Develop a marketing strategy for program visibility.
• Monitor expenditure for services provided and make appropriate recommendation for action as necessary.
• Network with relevant agencies for effective referrals and collaborations.
• Control and coordinate the work of social workers and ensure they are scheduled according to client requirements.
• Coordinate, supervise and mentor social workers in the various program areas.
• Ensure integration of social work with other SHOFCO programs for holistic approach.
• Recruit and develop capacity of staff to draw key performance indicators and link them with program goals and objectives.
• Work with program beneficiaries such as caregivers and other relevant institutions for community participation.
• Review social work documentation for completeness and accuracy.
• Offer high level psychosocial support to clients on deserving cases.
• Develop work-plans and monitor implementation to ensure meeting of targets.
• Review reports from social workers to monitor caseloads of staff, service provision and expenditures for social work.
• Manage reporting and impact measurement for all the areas of social work.
• Document best practices and share with relevant agencies and donors.
• Conduct supportive supervision, working closely with M&E.
• Develop monitoring tools and disseminate job aids to social workers to capture and monitor department activities for quality and efficiency.
• Develop schedules and enforce routine.
• Ensure quality of individualized developmental services are provided.

Qualifications

• Degree in Community Development/ Sociology/psycho-social studies or reletae field
• Relevant certification
• Knowledge and expertise in psychology and social work matters
• Must have at least 3 years working experience in social work and psychology fields
• Counselling skills/training
• Computer literacy skills
• Facilitation/training skills
• Documentation and reporting

Functional Skills:

• Adopting practical approaches
• Examining information
• Articulating information
• Managing tasks
• Establishing rapport
• Understanding people
• Upholding standards
• Team working