Career Advisor at Zetech University

Job Ref: ZU/10/25/41

Key Responsibilities

• Reporting to the Senior Career Advisor, the position holder will, among other duties be responsible for:
• Receiving and handling of all persons who come to the front-office with utmost professionalism.
• Aggressively conducting sales activities and providing accurate and sufficient information to prospective clients on the courses offered in a professional manner that meets the expectations of the institution.
• Recording all the enquiries handled by at the Front Office in the prescribed manner.
• Making follow- ups on enquiries. Preparing all reports as may be required.
• Listening to the customers with the aim of clearly understanding and meeting their needs.
• Providing correct information to clients and other stakeholders.
• Remaining proactive and upholding excellence in customer service.
• Participating in ensuring student retention.
• Coming up with Marketing Initiatives to achieve set targets.

Qualifications, Skills and Experience

• Have at least a Bachelor’s Degree in Education Management with Sales and Marketing experience or a Business related field with a bias in Marketing, PR, Communications or a related area from a recognized university;
• Member of MSK is an added advantage;
• At least 1 year relevant working experience;
• Advanced skills in MS Office (Excel, PowerPoint) and the internet;
• Excellent presentation and communication skills including fluency in written and spoken English;
• Outstanding leadership and customer Service skills.